● Manage multiple complex and large technical programs simultaneously.● Work closely with senior engineers and managers to develop the best technical design and approach for new product development.● Drive day-to-day project team activities to meet project milestones.● Use strong organizational and leadership skills to facilitate effective, collaborative project meetings.● Communicate to leadership the status and key deliverables of team initiatives, seek diverse opinions, and coordinate improvement efforts.● Program management - prioritization, planning of projects and features, Stakeholder management and tracking of external commitments.

● The single point accountability for PatientPop interoperability including EHRs integrations via API, HL7, and FHIR.● Track progress toward successful delivery. Raise issues, risks, and dependencies, and collaborate to resolve them.● Responsible for applying business insights to inform prioritization of incoming feature requests relative to product roadmap commitments and other competing priorities to ensure platform competitiveness and customer responsiveness.● Constantly interact and partner with cross-functional leaders groups including the Technical team, Data science, Support, Legal, Quality, and Regulatory to achieve business objectives.● The platform interoperability point person for Sales, Marketing and Communications to develop the appropriate tools, collateral and training to drive customer adoption● Participate in agile ceremonies (sprint planning, retrospectives, scrum, etc.) and track completed work.

• Oversee all aspects of the development of a suite of HL7 and FHIR interfaces, including gathering requirements and feedback, relaying modifications to the development team, and product rollout• Interfaces include HIE interfaces with AZ, NJ, and NC States, FHIR-based Superscripts Record Locator and Exchange interface, and various inbound and outbound HL7 ADT interfaces.• Managed the complete overhaul of AdvancedMD’s EHR Notes functionality.• Train teams upon development completion and provide technical support as needed.• Organized product demonstrations, as well as managed sprints, and documented and prioritized technical issues• Coordinate product launches with the marketing team to maximize effectiveness.• Perform various administrative functions, including maintaining product backlog and roadmap, writing user stories, assembling necessary, and defining acceptance criteria.

• Served as liaison between Customer Support and Development Team, as well as actively resolved client’s problems by providing possible mitigation plans. • Streamlined Operations Team by executing a scoring system, encouraging teamwork, and increasing productivity. • Oversee all aspects of implementing EDGE protocols while overseeing sprints in JIRA and ensuring the product meets the regulatory requirements. • Implemented Discrete lab results interface, HL7 ORU Message, and analyzed vendor specifications, breaking it into user stories and establishing acceptance criteria for each user story. • Recruited, interviewed, and hired new team members, in addition to directing Portal Team and assisting with their QA efforts.• Prepared product demonstrations, updated product roadmap and product backlog. Obtained requirements and drafted user stories and benchmarks.• Saved the Business Intelligence (BI) Team approximately 1500 hours of manual testing annually by managing the design, implementation, and maintenance of automation and test management framework from concept to completion. • Cooperated with Development Team and Subject Matter Experts (SMEs) to grasp business objectives and validate test scenarios. • Spearheaded QA activities for Interoperability Team by appropriately allocating duties to offshore team members. • Conducted all testing for the project, such as resolving bugs, mitigating risks, tracking all activities, and adhering to testing best practices to ensure compliance. • Evaluated requirements and created user stories. • Interpreted and tested specs and identified necessary changes required for implementing CQM measures. • Led automation efforts for the BI and Integrations team using Java and Cucumber framework

● Maintained 100% traceability for customer’s requirements when running tests. ● Managed Credentialing Team and distributed duties to offshore team and assisted with quality assurance efforts.● Served as key member of a high-performing testing team that focused on analyzing requirement specifications and application data to identify test scenarios, outline test plans, write manual test cases, and execute test scripts. ● Collaborated with Business Analysts and Development Team to discuss problems and solutions. Successfully identified defects and promptly solved them, which enhanced overall customer satisfaction and reduced post-deployment defect rate.● Actively communicated complex issues and liaised between clients and vendors, as well as between Onsite Team and Offshore Team, to foster understanding and cooperation. ● Helped Business Team establish functional requirements by completing requirement gap analysis, in addition to determining and executing new QA procedures by assessing and restructuring all aspects of QA.● Develop test plan for all the enhancements of credentialing application system.

● Successfully lowered runtime by maximizing router cleaning processes and pre-test scripts. ● Performed automation and regression testing of VPNs and SSH features of Cisco Routers while documenting test results and generating reports for upper management.● Collaborated with Project Management Team to discuss all facets of project, including project analysis and design, and ensure that it aligns with business guidelines. ● Wrote scripts and utilized TCL to test functionality of Cisco routers, developed a router CLI tool to test existing CLI’s in Cisco IOS. Constructed testbeds that ran automated scripts with various topologies. ● Moved test execution environment from CLI (BATS) to GUI (e-ARMS Tool), which efficiently finished testing.● Served as Lab Administrator and installed and configured testbeds for all testing activities.● Execution of regression suite for Cisco MGX switches on a weekly basis.● Manually conducted upgrade tests and implemented test scripts on Unix Platform.● Generated reports and uploaded test results after completing required tests. ● Identified and corrected numerous defects utilizing bug tracking system, CDETS.