Property Management System(Opera, Point of Sales System[Micros])Data NetworksGeneral Administration & troubleshootingAlcatel EPABX SystemIP, Digital & AnalogDaily system monitoring, verifying the integrity and availability of all hardware, and verifying completion of scheduled jobs such as backupsProviding analytical and technical solutions to fulfill the user & guest requestsInstalling, configuring & troubleshooting Desktop/Laptop hardware, Operating systems… Show more Property Management System(Opera, Point of Sales System[Micros])Data NetworksGeneral Administration & troubleshootingAlcatel EPABX SystemIP, Digital & AnalogDaily system monitoring, verifying the integrity and availability of all hardware, and verifying completion of scheduled jobs such as backupsProviding analytical and technical solutions to fulfill the user & guest requestsInstalling, configuring & troubleshooting Desktop/Laptop hardware, Operating systems, Applications, Network problemsPrioritizing and managing many open cases at one timeResolve system errors and problems as they occur applying the appropriate fixes to those problems & document these resolutionsSolving complex problems, applying common sense approach, and weighing various pieces of information to accurately identify and understand the problem Show less

My job responsibilities are as follows.• General troubleshooting • Property Management System(Opera, POS (Point-of-Sales) System[Micros])• Back Office System (Micros Fidelio Financials, Fidelio Materials Control & Vision Reporting Tool)• VingCard Electronic key card System• Alcatel EPABX (Electronic Private Automatic Branch Exchange) System (Administration)o IP, SIP, Digital & Analog• Data Networks & Firewallo General Administration & troubleshooting• Digital… Show more My job responsibilities are as follows.• General troubleshooting • Property Management System(Opera, POS (Point-of-Sales) System[Micros])• Back Office System (Micros Fidelio Financials, Fidelio Materials Control & Vision Reporting Tool)• VingCard Electronic key card System• Alcatel EPABX (Electronic Private Automatic Branch Exchange) System (Administration)o IP, SIP, Digital & Analog• Data Networks & Firewallo General Administration & troubleshooting• Digital IPTV (Internet Protocol Television) System (Monitoring)• Internet & Communication• Milano SPA management system • Blue Bird Car Rental System (Installation & General Troubleshooting)• Currently working on AAA(Authentication, Authorization & Accounting) Radius Server• Primary Domain Controller (Active Directory)• NMS (Network Management System) Monitoring• Wired & Wireless Internet• Digital Signboard• Daily Backup of all Hotel Applications Show less