• 14 years of Information Technology experience in business analysis, Project Management, Product Development, ERP Implementation , Quality Assurance, IT Infrastructure and Validation of business processes in both Public and Private Sector • Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing. • Extensive experience in requirement-gathering, managing and documenting business and functional requirements, communicating effectively to Project Team, Technical Team and QA engineers.• Used Scrum and Agile Methodologies in Projects execution.• Strong experience in conducting UAT and documentation of test cases. Familiar in designing and developing manual and automation test cases.• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills. Excellent track record for meeting deadlines and submitting deliverables on time.• Well versed in different management scenarios like Change Control, Quality Assurance, System Integration, and Scheduling.• Provide Technical, Process and Quality support to external services vendor. Working closely with Project team on various Projects and services for improvements and assure Business Process are followed which are defined in SLA’s.• Implemented ERP Solutions in various Multi-dimensional environments including FMCG , Health Sector ,Beverage Industry , Confectionery Industry and Pharmaceutical Industry in all regions of Pakistan and MENA . • Involved in Project Planning, Project Preparation, Team Building, Scope Determination, Business Process Reviews, Re-modeling and Business Blueprint Development, Realization of Business Blueprints, Final Preparation, and Post Go-Live Support activities.• Involved in SLAs Process with Vendors.• Monitor KPI’s/SLA with Services Vendor and Quality Assurance
Listed skills include Expert Level Business Process Knowledge Of Secondary Sales And Stock, Business Analysis, Databases, Team Management, and 13 others.