Lead the development of quality systems and processes to ensure product compliance with applicable standards.Monitored performance of products against established standards, identified issues, and recommended actions for improvement. Managed team of quality assurance professionals responsible for ensuring product safety and reliability. Maintained records of nonconformance, corrective actions taken, and customer complaints. Coordinated training sessions for personnel involved in Quality Assurance activities. Reviewed customer complaints and identified trends in order to develop corrective action plans. Conducted internal audits of processes, products, and systems to ensure compliance with quality standards. Provided guidance on process improvements and best practices in order to maintain high levels of product quality. Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions. Supervised and guided inspectors, technicians and other staff. Established product specifications and quality assurance practices. Identified and documented areas of quality improvement within the organization. Trained staff on new processes or procedures related to quality assurance initiatives.

Set up and implemented effective ways to get benefits of ISO9001, IATF16949 QMS standard. Participated in regular MRM and further action to be taken. Managed customer complaints by investigating using problem-solving tools like CAPA, 5W1H, Fault Tree Analysis, and G8D. Developed a quality management system in line with ISO and IATF standard and internal processes.Provided assistance in production processes to identify deviations from quality standards.Audited internal processes as per ISO9001, IATF16949, CQI9, VDA6.3, AS9100D, ISO14001 and ISO45001.Analyzed customer scorecards and prepared action plans with cross functional team to strengthen customer satisfaction and to improve customer quality.Completed training and certifications in ISO9001:2015, IATF16949:2016, AS9100D, ISO14001, ISO45001, CQI9, VDA6.3, VDA6.5, PPAP, APQP, FMEA, SPC, MSA, Risk Analysis, NDT Level II, and PSB. Successfully led the Quality Circle and TPM project.Developed and implemented a customer complaint management system resulting in a 40% reduction in complaints.Conducted regular training sessions for employees on quality management principles, resulting in a 60% increase in their understanding and adherence to quality. Demonstrated strong verbal and written communication skills and maintained strict confidentiality of proprietary business-related information.Conducted process audits to identify process inefficiencies and non-conformities, leading to the implementation of corrective actions that resulted in a 30% reduction in defects and improved process control.Successfully developed and implemented an overall strategy for the Quality .Department aligned with plant KPI requirements, resulting in improved efficiency and effectiveness of quality programs.

Developed and implemented quality control plans to ensure compliance with customer and industry standards. Controlled quality for shop floor quality, finish goods, delivery as per inspection standard. Conducted product and process audits to identify and report non-conformances, and implemented corrective and preventive actions (CAPA) as necessary. Analyzed and interpreted data to identify trends and areas for improvement in the quality control process. Provided training and support to team members on quality control processes and procedures as per ISO9001 and IATF16949 standard. Managed supplier quality and worked with suppliers to improve their quality systems. Practiced APQP process for product development and submitted samples on time. KPI monitoring and reporting done to executive for reviewed.

Conducted inspections and quality analysis to ensure compliance with customer and industry standards. Performed NC part handling and implemented CAPA to address quality issues. Developed and maintained standard operating procedures (SOPs) to ensure consistent quality control practices. Collaborated with cross-functional teams, including production and engineering, to identify and resolve quality issues. Conducted statistical process control (SPC) to monitor and control process variability.