Assistant General Manager - Hospitality And Facilities
Indian Institute of Management Ahmedabad (IIMA) has emerged as the leading management school of India and is regularly ranked among the Top 50 Business Schools of the world.
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Saju John is listed as Hospitality Management | Catering, Food service, Event Operations, | Housekeeping & Guest House Management | Service Delivery & Training | Contract Development and Vendor Relations | Food Safety and Quality Assurance based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at alhosngas.com and a matched LinkedIn profile for Saju John.
Saju John previously worked as Assistant General Manager - Hospitality and Facilities at Indian Institute Of Management Ahmedabad and Officer General Services at Adnoc Group. Saju John holds Bhm, Bachelor Degree In Hotel Management from Mangalore University.
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An ambitious and performance driven professional with over fifteen years of progressive leadership experience across Oil and Gas, Airlines and Institutional sector in managing delivery of diverse portfolio including Catering, Food Service/ Dining operations, Event planning and Execution, Recreation services, House keeping and Guest House management of 300+ plus rooms, Transient Hotel bookings, General services administration and In-Flight Catering Operations with focus on safety regulations and customer service excellence. Proven success in developing Contracts, SOPs / SLAs, KPI's, budgets and negotiating service contracts. Strong knowledge of entire life cycle of airline catering operations, food and catering trends with a focus on quality, sanitation, food cost controls and presentation. A successful history in the supervision and scheduling of personnel, multi-vendor performance management, procurement evaluation, contract management and exceeding service quality standards. Have led the full project life cycle for dozens of high-volume Events, Catering and Food service operations while leading and controlling a cross functional team of 100 plus staff. Background in ensuring full compliance to sanitation and safety regulations. Skilled change agent, coach and motivator determined to achieve sustainable results, raise overall performance levels and lead teams to exceed performance objectives. Technical Proficiency include: MS Office Suite, Outlook, Oracle, ERP, SAP Applications and Internet.Catering and Dining Operations ✰ Housekeeping and Guest House Management ✰ Flight Catering Operations ✰ Event Planning / Coordination ✰ Food Safety, Hygiene & Sanitation ✰ Budget development / Cost Reduction ✰ Caterer Identification & Development ✰ HACCP and Quality Audits ✰ KPI / SLA Establishment ✰ Stakeholder Engagement ✰ Vendor Management / Sourcing ✰ Business Process / Continuous Improvement ✰ Menu Design & Planning ✰ Vendor performance management ✰ Food Service/ Catering Contracts Management ✰ Policy Formulation & Enforcement ✰ Customer Service Excellence ✰ Inventory Management ✰ Wastage Reduction ✰ Team Leadership and Training ✰ Relationship Management.☛ CONTACT INFORMATION: ✉: sajujohnblr@gmail.com ✆+91 99802 49338✰ ✰ ✰ ✰ ✰ ✰ ✰
Listed skills include Upstream, Petroleum, Petroleum Engineering, Data Analysis, and 69 others.
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Ahmedabad, Gujarat, India
Indian Institute of Management Ahmedabad (IIMA) has emerged as the leading management school of India and is regularly ranked among the Top 50 Business Schools of the world.
Abu Dhabi, United Arab Emirates
Umm Lulu super complex– one of the world’s largest marine oil platform with state-of-the-art facilities including Dining and Accommodation facility with a full-fledged kitchen and recreational facilities. Reporting to Site Vice President, took on end to end hospitality responsibility for 180+ international residents of the super complex with an annual operating expense budget of $6.4M. Led a cross- multi-disciplinary team of 41+ crew members; including manager, supervisors, culinary team, and… Show more Umm Lulu super complex– one of the world’s largest marine oil platform with state-of-the-art facilities including Dining and Accommodation facility with a full-fledged kitchen and recreational facilities. Reporting to Site Vice President, took on end to end hospitality responsibility for 180+ international residents of the super complex with an annual operating expense budget of $6.4M. Led a cross- multi-disciplinary team of 41+ crew members; including manager, supervisors, culinary team, and custodial service staff. Executed and managed various functions including Dining / food service operations ensuring compliance to HSE, HACCP and Food safety policies, Menu planning, Inventory Management, Housekeeping and Accommodations management, Helicopter booking, events planning and execution, verifying and certifying invoices, crew change logistics, man-days reports and hygiene audits. Show less
Abudhabi, United Arab Emirates
ADNOC extract and process sour gas from the Shah Gas field in Abu Dhabi. Bought on board in a leadership role with end to end responsibility of leading the hospitality services, budgets, fiscal management, contract management, training, vendor sourcing and performance management, developing and implementing KPI/ SLA’s, due diligence reports, procurement evaluation, production, catering, food services, service quality, corporate hospitality events across all internal and outsourced unit while… Show more ADNOC extract and process sour gas from the Shah Gas field in Abu Dhabi. Bought on board in a leadership role with end to end responsibility of leading the hospitality services, budgets, fiscal management, contract management, training, vendor sourcing and performance management, developing and implementing KPI/ SLA’s, due diligence reports, procurement evaluation, production, catering, food services, service quality, corporate hospitality events across all internal and outsourced unit while overseeing over 100 plus internal and contract staff. Oversaw other services including Cafeteria, Pantry refreshment services, Recreational facilities, Housekeeping, Pest control, Waste recycling, Vehicle cleaning, Conference/audio-visual services, mailroom and facilities desk. My focus has been constantly set on Establishing SLAs and KPIs for all outsourced vendors and monitoring performance levels, HSE standards to ensure stability in quality of service provided to the company, by framing alternative methods of correction in case of a mismatch in adherence to policies. Ensuring statutory regulations pertaining to the safety and hygiene of kitchen, personnel and dining facilities were my pivotal responsibilities that I have been consistently recognized for.Drove the bid process for Catering, Food service and Housekeeping service contracts; attained a saving worth $40,000 in costs Show less
Abu Dhabi
Etihad Airways is the second-largest airline in the United Arab Emirates. Part of the core team managing all operational and financial aspects of the catering service delivery strategy, performance management, administration, logistics, catering contracts and SLA, network equipment planning, inventory control, stakeholder engagement, new station start-ups, close-down, changeover and all operations from the catering base to the aircraft while ensuring compliance to airline equipment, food and… Show more Etihad Airways is the second-largest airline in the United Arab Emirates. Part of the core team managing all operational and financial aspects of the catering service delivery strategy, performance management, administration, logistics, catering contracts and SLA, network equipment planning, inventory control, stakeholder engagement, new station start-ups, close-down, changeover and all operations from the catering base to the aircraft while ensuring compliance to airline equipment, food and menu specification, Food safety, Quality, HACCP, Halal Process, On-time performance, control of meal wastage, weight reduction and identification of saving opportunities. Show less
Abu Dhabi, United Arab Emirates
Oversaw and supervised all process relating to on time delivery of Catering services to customers as per airline specifications and standards.
Udupi - Karnataka, India
Food and Beverage Service Lecturer on Course Leading to Bachelor in Hospitality science BHS of Mangalore University at Udupi Institute of Hotel and Tourism Science Udupi - Karnataka - South India
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Saju John is listed as Hospitality Management | Catering, Food service, Event Operations, | Housekeeping & Guest House Management | Service Delivery & Training | Contract Development and Vendor Relations | Food Safety and Quality Assurance.
AeroLeads has found 1 work email signal at @alhosngas.com for Saju John.
Saju John is based in Bengaluru, Karnataka, India.
Saju John has worked for Indian Institute Of Management Ahmedabad, Adnoc Group, Etihad Airways, Mangalore University, and Emirates Flight Catering.
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Saju John holds Bhm, Bachelor Degree In Hotel Management from Mangalore University.
Saju John is listed with skills including Upstream, Petroleum, Petroleum Engineering, Data Analysis, Drilling, Oil/Gas, Sql, and Completion.
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