• Handled application network and their datacenters in multiple regions• Configured load balancers (Server load balancer and GSLB) according to the application team’s requirements• Configured BGP, OSPF and static routing and troubleshot related issues• Troubleshot STP for switching loops• Provided technical support for vendors like Cisco, Juniper, and A10 for hardware and software related issues in the devices• Code and firmware upgrade for Load balancers, Routers and Switches• Worked and coordinated with Vendor and datacenter L1 Team on hardware replacements - Router, Switches, and line card• Provided network support for Routing, Switching and Load balancing• Maintenance activities- CM & PM activities completed within SLA• Monitored network activities and coordinated with backbone team for major network outage

Roles and Responsibilities:• Worked on troubleshooting Routers, Switches, Load balancers, multicast, and other devices for network related incidents• 24/7 Network support for datacenters in multiple regions• Worked on assigned and auto-generated network related problem tickets based on priorities • Analyzed tickets raised by different application teams in the organization and created configuration scripts required for executing and implementing the change in the respective change window for Network related issues

Roles and Responsibilities:• Troubleshot Routers, Switches for network related incidents• Monitored network activities and worked with different Vendors for backbone & other link related issues• Co-ordinated with ISP providers for internet and Branch Connectivity issues

Roles and Responsibilities:• Handled ISP network as NOC Engineer (Network Operation Engineer)• Ensured maximum possible service availability for Sify’s Kerala region network nodes• Responsible for troubleshooting and timely resolution of faults/issues in infrastructure network.• Monitored entire network activities and worked with different Vendors for backbone & other link related issues. • Supported engineering teams on new product/feature implementation, node deployment and technical support matters.• Asset Management and handling using Sify’s own Tool - Sify Info desk• Coordinated with BSO for implementation and commissioning of POI and infrastructure connectivity (E1/T1, EoS, DS3, STM links)• Conducted operation & maintenance activities (CM & PM activities)• Prepared statistical reports on network and equipment performance• Network Event Management/Trouble Ticket management• Accepting, prioritizing, and escalating automated network events• Coordinated with Basic Service Operators, Sify Internal teams, and other vendor for the resolution of infrastructure connectivity/service-related problems• Designed and implemented new wireless base stations• Coordinated with Centralized Voice NOC and Mobile Operators for NLD-ILD operations• Handled MGW Cisco AS5400, MGX 8880 for installations and basic trouble shooting• Analyzed and interpreted existing LAN/WAN infrastructures: provide information, advice or instructions and assist in problem resolution• Was part of the team of Kerala State Datacenter Implementation• Upgradation of Media-Gateway for adding more POI Links from Service Providers – BSNL, Idea, Airtel, Aircel, Vodafone, Tata Teleservices• Implementation of DOP projects all over Kerala• Implementation and configuration of MPLS Customers – Hardcastle, Muthoot Finance, Muthoot Fincorp, OICL, Dhana Lakshmi Bank and Federal Bank• Implemented Muthoot MPLS and internet Connectivity projects all over Kerala

Responsibilities :• Handling and Managing different networks of different companies. • Onsite and RIM Support.• Inventory Management and Vendor Management.• Proper Doccumentation and Prepare a network diagrams of different networks of different companies for improving better network.• Installation, Configuration, Managing and Troubleshooting of Local Area Network like Cabling, firewalls, Routers, Switches, Network and Local Printers, Client Pc’s and workstations.• Installation, Configuration and Maintaining of Active Directory, Servers- Application Servers , Terminal Server , Vmware(Virtualization) Server, Antivirus Server and also FTP Server and Mananging Backup.• Monitoring Firewalls, Servers, Server-Client Anitivirus Management(Symantec,Trend Micro and Macafee), Switches and Routers .• Installation and configuration of Thin Clients,N-Computing- X,L,U Series for remote access from server.• Installation, Configuration and Maintaining of Biometric System (Finger Print ) with POE, DVR Camera and also Voice Recording Device. • Configuring,Managing and Maintaining of EPABX telephone System.• Co-ordinating with ISP providers regarding Internet related problem.• Outlook Configuration and troubleshooting .PROJECTS HANDLED• Implementation of Virtualization in IBM eserver X3400 and X3500 series.• New and Upgrading Network Implementations.