Responsible for overall management of a local education foundation with attention to fiduciary duties in the operation of a nonprofit organization on behalf of its donors, board, and its constituency of public school teachers and students.* Directed and oversaw all aspects of organizational operations, including strategic planning, budgeting, fundraising, and program development* Established partnerships with key stakeholders, government agencies, and community organizations to advance the organization's objectives* Provided leadership in developing long-term goals and objectives for sustainable growth and impact* Oversaw the creation of marketing materials to promote programs and initiatives to external audiences* Collaborated with the board of directors to develop governance policies that aligned with best practices for nonprofit organizations* Served as the primary spokesperson for the organization at public events, conferences, media interviews, and other engagements

Managed all aspects of grant applications from local school district educators to the foundation for funding. Coordinated with educators, district office, and foundation as it related to grant funding, issues with grant funding management, and impact on grant funds provided.* Collaborated with stakeholders to define program objectives, scope, and success criteria* Monitored program progress regularly and implemented corrective actions when necessary to ensure on-time delivery* Facilitated effective communication among team members, senior management, clients/vendors throughout the program lifecycle* Identified risks and issues proactively; developed mitigation strategies to minimize their impact on the program's outcomes* Coordinated change management activities associated with program initiatives; ensured smooth transition for impacted stakeholders/users* Developed comprehensive reports/presentations summarizing program status updates for executive-level stakeholders

Wrote and published freelance projects including how-to articles for Linux Identity Magazine, a number of short, informative articles for the Wise Geek.com website and contributions to free software projects. Wrote and published short stories while researching a novel project.* Produced high-quality content for various clients, including blog posts, articles, website copy, and social media content* Adhered to strict deadlines and consistently delivered projects on time or ahead of schedule* Conducted thorough research on assigned topics to ensure accuracy and credibility of information presented in the content* Edited and proofread own work as well as provided constructive feedback on other writers' work when required* Utilized various writing styles (e.g., informative, persuasive, storytelling) based on client requirements and target audience preferences* Managed multiple projects simultaneously while maintaining a high level of attention to detail in each piece of writing produced* Built strong relationships with clients through effective communication, understanding their expectations, addressing concerns promptly, and providing regular project updates

Engaged with Omni customers via email correspondence in a timely and courteous manner. Input, tracked, and tested bugs and feature requests for software products developed for the Apple Macintosh Operating System.* Provided technical support to end-users for software applications, troubleshooting and resolving issues in a timely manner* Collaborated with cross-functional teams to identify and resolve complex software problems, ensuring minimal disruption to business operations* Documented and tracked customer inquiries, reported trends and patterns to management for process improvement* Performed system testing and quality assurance checks on new software releases before deployment* Worked closely with developers to reproduce customer-reported issues in test environments for debugging purposes* Maintained a high level of customer satisfaction through effective communication and prompt resolution of issues* Identified opportunities for process automation or improvement within the support team, resulting in increased efficiency* Managed multiple support tickets simultaneously while adhering to service level agreements (SLAs)* Identified recurring issues and worked with the development team to implement permanent solutions* Analyzed data from various sources such as log files or database queries to diagnose root causes of recurring issues

Established Local Area Network for the Vascular Imaging Lab, of the Department of Radiology, including designing and implementing network firewall, security documentation and protocols, and provided support and maintenance of all workstations and servers, including troubleshooting and repair when necessary, and installation of new hardware and software. Researched and wrote recommendations for new Information Technology purchases. Assisted in development of data transfer and archive protocol of MRI data from proprietary GE Scanner format utilizing GE Independent Console, as well as custom designed applications for MRI retrieval, archive, and transfer.* Collaborated with cross-functional teams to plan and execute network expansion projects within specified timelines* Developed disaster recovery plans for critical networks to ensure business continuity in the event of system failures or disasters* Documented network configurations, diagrams, procedures, and troubleshooting steps for future reference* Developed and implemented network policies, standards, and procedures to ensure compliance with industry regulations* Provided technical expertise during the evaluation and selection of networking technologies, ensuring alignment with business requirements* Provided technical support to end-users, troubleshooting network connectivity issues and resolving hardware and software problems* Installed, configured, and maintained network equipment such as routers, switches, firewalls, and wireless access points* Performed regular maintenance tasks including patching/updating firmware, applying security patches, and conducting system backups* Implemented security measures such as firewall rules, VPN configurations, intrusion detection systems (IDS), and antivirus software to protect the network from cyber threats

Provided maintenance and support of all networked desktop and server computer systems for the company, including troubleshooting and repair when necessary, and installation of new hardware and software. Established security systems and protocols for the company network including enterprise level antivirus security software, data backup and recovery, and email routing and monitoring. Developed and implemented an internal (LAN) network routing strategy to increase network efficiency, while monitoring and maintaining two company routers and firewall that restricted access to a remote data center. Wrote all documentation related to the company network, security, and specific systems configurations. Assisted in the development of a custom, Web-based printing application (iPads.com), including QA testing, data management and customer support.* Managed and maintained a complex network infrastructure consisting of 10 servers, ensuring high availability and optimal performance* Implemented security measures to protect the network from unauthorized access, viruses, and malware* Performed regular system updates and patches to keep all software up-to-date and secureCollaborated with cross-functional teams to plan, implement, and support new technology initiatives* Created documentation for systems configurations, troubleshooting procedures, and user guides* Provided technical support to end-users by diagnosing hardware/software problems and finding effective solutions* Managed storage systems (SAN/NAS) for efficient data storage/retrieval across the organization's infrastructure* Implemented and maintained network security measures such as firewalls, VPNs, intrusion detection/prevention systems (IDS/IPS)

Created the graphic design and layout for Smart Contractor's initial product, Smart Electrical.com, from beta version to their highly successful public launch at the National Electrical Contractors Association (NECA) convention in September 2000. Developed custom Web Interface applications and created product prototypes for presentation and demonstration. Maintained the company's corporate web site.* Designed and developed visually appealing and user-friendly websites for clients across various industries* Collaborated with clients to understand their specific design requirements and translate them into functional website layouts* Created wireframes, mockups, and prototypes to present design concepts to clients for feedback and approval* Optimized website performance by optimizing code, compressing images, and minimizing HTTP requests* Utilized HTML, CSS, JavaScript, and other relevant technologies to build interactive website features* Ensured cross-browser compatibility of websites by testing on multiple browsers and resolving any display issues* Performed thorough quality assurance checks to identify bugs or errors in the website functionality before launch* Conducted usability testing sessions with target users to gather feedback on the user interface (UI) designs* Worked closely with marketing teams to align website designs with brand guidelines and promotional campaigns* Stayed updated with industry trends and emerging technologies in web design to incorporate innovative elements into projects

Sole proprietor of One's Design; a design and consulting company. Individually managed all projects and aspects of business operation. Performed all consultation from the beginning of each project to completion. Completed all layout, graphic design, image adjustment for print, and prepress tasks for print related projects. Designed and developed custom Web projects for clients, including graphic design and custom illustration, image adjustment and processing for the Web, layout, HTML authoring, and scripting.* Created visually appealing and user-friendly designs for websites and marketing materials* Collaborated with clients to understand their design requirements and translate them into creative solutions* Developed wireframes, mockups, and prototypes to effectively communicate design concepts* Utilized industry-standard design tools such as Adobe Creative Suite (Photoshop, Illustrator) to create high-quality graphics* Conducted thorough research on current design trends and best practices to stay updated with the latest techniques* Managed multiple projects simultaneously while adhering to strict deadlines and delivering exceptional results* Presented design concepts and proposals effectively during client meetings or internal reviews* Ensured brand consistency by following established style guides and brand guidelines in all designs produced* Optimized website performance by implementing efficient coding practices* Created custom illustrations that enhanced the visual appeal of marketing materials* Streamlined the production process by creating reusable templates for commonly used assets* Spearheaded a rebranding initiative, including logo redesign and brand identity development* Managed client relationships, ensuring clear communication and high levels of customer satisfaction

Systems maintenance on an AppleTalk Network comprising seven IBM and seven Macintosh computers, including seven different printers and three Raster Image Processing (RIP) devices. Prepared print jobs for output to various print production methods including high volume orders through the regional production center's Docutech 135; color management on the Fiery XJ 525 RIP, Cyclone ColorBus RIP, and a Hewlett Packard Design Jet 2500CP Large Format Printer. Performed initial consultation with the customers for all aspects of design and printing of their project; page layout and design; pre-press; and scheduled projects through all phases of production.

Setup and operation of Franklin, Chieftain, PMC hand-fed presses; as well as setup and operation of Heidelberg automated platen presses for foil stamping, embossing, and die-cutting. Exhibited personal pride in cleaning, and general maintenance of presses to ensure reliability.