Certified in Customer Service Problem-Solving and equipped with over 3 years of remote customer service experience, including managing inquiries, resolving issues, and maintaining a high client satisfaction rate. Achieved a 15% increase in customer retention by proactively addressing complaints and providing timely follow-ups, contributing to a 90% satisfaction rate. Proficient in using customer service software and maintaining accurate records, with strong technical skills in CRM management and multichannel communication. Recognized for excellent verbal and written communication, problem-solving abilities, and a passion for improving the overall customer experience while maintaining a calm and professional demeanor in high-pressure situations.
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Customer Service RepresentativeForth Worth Farms Ltd Dec 2021 - PresentLagos State, Nigeria -
Customer Service OfficerFusion Group Nigeria Jun 2021 - Jan 2022IkejaClient service executive -
SecretaryShaco Oil And Gas Ltd Jan 2010 - Dec 2012Marine Road, Apapa, LagosReceptionist/Secretary
Saka Azeezat Education Details
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Guardian And Counseling (Counseling Psychology)
Frequently Asked Questions about Saka Azeezat
What company does Saka Azeezat work for?
Saka Azeezat works for Forth Worth Farms Ltd
What is Saka Azeezat's role at the current company?
Saka Azeezat's current role is Customer Service Representative.
What schools did Saka Azeezat attend?
Saka Azeezat attended Olabisi Onabanjo University(O.o.u).
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