• Oversee day-to-day operations of the company to ensure smooth operations and alignment with organizational goals• Perform industry trends and market dynamics analysis and identify opportunities for innovation and business development• Possess exceptional interpersonal and communication skills, with the ability to effectively collaborate and build relationships with key stakeholders at all levels• Provide leadership and management to cross-functional teams of over 30,000 employees to align strategies, resolve interdepartmental conflicts, and promote a cohesive organizational culture and growth • Facilitate resource allocation including budgets, personnel, and technology, to various departments and initiatives based on strategic priorities to maximize efficiency and achieve business objectives• Establish strategic partnerships utilizing strong negotiation and contract management skills to drive favorable business outcomes• Design and execute comprehensive crisis response strategies to promptly address operational challenges and ensure seamless business operations• Conduct all necessary inspections and audits to ensure regulatory compliance

• Led the business transition from a self-operated to a franchise business, yielding a significant boost to business growth, resulting in an incremental revenue increase exceeding over 100MB• Expanded service network from 2,xxx to 13,xxx service points within one year• Strengthened service excellence by optimizing ecosystem, network development, and partner management

• Managed leading local restaurant chains, Chokdee Dimsum and Kokhun Ponyangkam Kaset-Nawamin• Created and executed business strategies including Organization & People Planning, P&L, System roadmap, and Network Expansion• Implemented a solution to convert negative numbers into positive ones utilizing operational efficiency, budget management, and cost-reduction strategies

Led half of the Pizza Hut chain in Thailand including both Casual Dining and Delivery

• Planned and executed market penetration strategy and business growth optimization• Established operations thinking platform and in-store working system including operational workflow and store layout optimization• Increased customer satisfaction by continuously monitoring and adjusting strategies based on changing customer preferences and trend

• Oversaw APAC business model transformation• Collaborated with stakeholders to develop and implement regional project strategies, aligning with the company's global goals and objectives• Identified, assessed, and mitigated risks associated with projects, developing mitigation plans and monitoring progress• Developed and managed project budgets, ensuring costs are aligned with project scope and objectives

• Represented the Zone Special Project for countries in Asia Pacific, focusing on retail sales value propositions from a customer perspective• Managed affiliate portfolios by enhancing sales/margin stewardship tools and reducing costs through new initiatives• Achieved recognition as the “Outstanding Performance Territory Manager” for the Asia Pacific Cluster.• Managed a portfolio of company-operated service stations with substantial monthly sales, implementing improvements in supply chain and transportation logistics• Crafted and executed innovative sales tactics to drive revenue growth and customer engagement• Formulated and implemented data-driven sales strategies to optimize sales processes, improve customer satisfaction, and drive business growth

• Streamlined the affiliate's financial operations by developing and implementing effective sales and margin management tools, and identifying opportunities for cost reduction through process improvements

• Managed a defined territory, including strategic planning, budgeting, and resource allocation to maximize sales opportunities• Optimized inventory levels, negotiated with suppliers, and managed logistics to reduce costs and improve efficiency

• SAP technical support with business module background• Managed and analyzed security and controls related for company-owned SAP systems across the world• Analyzed and debugged SAP Programming language (ABAP) and Basis system settings• Represented Thailand team for Global Alignment Project in USA