Sakeenah M. Email & Phone Number

Gaithersburg, Maryland, United States

•Provide wide variety of hands-on treatment specific to client's needs relieving client's muscular pain•Educate clients about their bodies and recommend additional stretches to improve area of concern and posture•Record SOAP Notes of massage therapy session•Complete continuing education courses keeping license status active

Gaithersburg, Maryland, United States

Coasis provides mobile massage therapy services to clients seeking a holistic approach to self-care and healing in the comfort of one's home.•Develop Business Plan & SOP's•Oversee Operations (Sales/Marketing)•Order Equipment & Supplies•Raise Funding•Ensure company complies with legal & regulatory requirements

•Manage day-to-day operations, documentation, collaboration, outreach, and education efforts •Liaise and coordinate relevant events with the National Institute for Standards and Technology (NIST), the Food and Drug Administration (FDA), and other key stakeholders •Collaborate with leadership on recruitment strategies, development plans, performance management and employee engagement•Develop new recruitment processes and conducted employee onboarding leading to 4 new hires•Oversee budgeting and tracking of expenditures •Coordinate with the accounting team to perform month-end reconciliations and year-end closings•Work with team members 1:1 and in small groups to enhance performance and employee satisfaction•Expert in employee benefit programs and company policies

•Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service•Organized, prepared, and disseminated materials/reports before, during and after meetings, conferences, and other events•Supported the accounting team in performing comprehensive analysis and audits of operating expenses, uncovering flaws in financial procedures •Gathered job requirements, and post job descriptions on job boards such as Indeed and LinkedIn•Sorted, opened, and routed mail, and deliveries to meet business requirements•Managed phone and email correspondence and handled incoming and outgoing mail and faxes•Offered technical support and troubleshoot issues to enhance office productivity•Recorded new hires, terminations, changes in job classifications, and merit increases to maintain human

Supervision of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting.Coordination of the day to day operations of the practice.Develops, implements, and maintains office policies and procedures.Interviews, hires, and trains a productive medical office team and conducts performance reviews.Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.Ensures regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.

Coordinated and processed request from manufacturers, patients, physicians and other healthcare professionals. Collected and reviewed all patient insurance information to complete the benefit verification process.Verified patient specific benefits and precisely document specifics for various payer plans. Identified any restrictions and details on how to expedite patient access.Researched, Documented and Initiated prior authorization process, patient’s assistance programs and claims appeals.

Scheduled new patient appointments and monitored patient progression to assist with additional appointment needs.Trained and mentored new employees in the scheduling system.Answered multi-line phones to transfer clients to various departments within the office.Took detailed memoranda for doctors regarding patients requiring immediate attention.

Worked with adults with mental and physical disabilities to assist them with seeking employment. Motivated program participants to execute vocational tasks and create resumes.Recorded data and communication logs of participants completed tasks and mental state.

Monitored patient behavioral patterns and characteristics.Reported and analyzed patients’ daily activities and clinical status.Administered specialized care to in-patients based on treatment plan developed in coordination with behavioral therapists.

Massage Therapy/Therapeutic Massage

Comprehensive program exceeding both State & National Standards for training Massage Therapists including preparation for the state MBLEx.

Massage Therapy/Therapeutic Massage

The Bowen technique is a very subtle and highly effective therapy that can be used to address a wide range of conditions. Particularly.

Bachelor Of Science - Bs, Biology, General