Saket K Dalal

Saket K Dalal Email and Phone Number

Soft Skills and Corporate Communications Trainer @ Orange Health Labs
Pune, MH, IN
Saket K Dalal's Location
Pune, Maharashtra, India, India
About Saket K Dalal

🌟 Welcome to my LinkedIn profile! 🌟With a diverse background spanning Hospitality, Travel & Tourism, and Aviation sectors, I bring a wealth of experience in Customer Service, Communication, and Operations Management. As a seasoned professional, I've excelled in Customer-centric roles.My journey has been marked by a relentless commitment to delivering exceptional experiences, whether it's ensuring passenger satisfaction in the skies, orchestrating seamless tours, managing catering sales operations, or imparting valuable training to hospitality professionals. I thrive in dynamic environments where adaptability, problem-solving, and leadership is paramount. My passion for excellence, coupled with a dedication to continuous learning, drives me to excel in every endeavour.Let's connect and explore opportunities to collaborate, innovate, and elevate customer experiences together !

Saket K Dalal's Current Company Details
Orange Health Labs

Orange Health Labs

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Soft Skills and Corporate Communications Trainer
Pune, MH, IN
Website:
orangehealth.in
Employees:
518
Saket K Dalal Work Experience Details
  • Orange Health Labs
    Soft Skills And Corporate Communications Trainer
    Orange Health Labs
    Pune, Mh, In
  • Orange Health Labs
    Soft Skills Trainer
    Orange Health Labs Oct 2024 - Present
    Mumbai, Maharashtra, India
  • Amigo Academy
    Faculty Trainer
    Amigo Academy Mar 2023 - Oct 2023
    Maharashtra, India
    Faculty of "Hospitality", "Travel & Tourism", "Personality Development", "Interview Skills" Subjects.Job Description: -1. Create training strategies, initiatives and materials.2. Responsible for designing, creating, delivering, managing and monitoring an effective training curriculum3. Be able to conduct assessment, execute training, develop content and evaluate the students4. Prepare training materials such as manuals, videos and presentations.5. Effective delivery of Training both theoretical and Practical6. Schedule training sessions. Ensuring 100% attendance of the batch7. Ability to motivate and mentor8. Proactive and Positive Approach9. Take effective participation in Placements. Take steps to ensure that trainees that demonstrate the requires competencies/Knowledge10. Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics.
  • Stanza Living
    Senior Property Manager
    Stanza Living Nov 2021 - Feb 2023
    Pune/Pimpri-Chinchwad Area
    1. Own end to end operations of the Residence/s and overall management. 2. Manage a team of Housekeeping & Security members and coordinate services with various vendors for daily operations. 3. Ensuring a high quality delivery and coordination of services with respect to Food, Housekeeping services, Security services, Internet, Laundry and Social events. 4. Understanding the requirements of the customer and articulately dealing with situations and queries. 5. Being the Single Point of Contact for all the students, parents and the management for the site/s. 6. Manage records, checklists and do the various data entries required for smooth functioning of the unit.7. Be a representative of Stanza and be able to do sales and close on leads provided on site. 8. Support in day to day operations at Stanza properties - Ensuring a high-quality delivery and coordination of services with respect to Food, Housekeeping services, Security services, Internet, Laundry and Social events. 9. Providing on ground / field support during exigencies. 10. Ensuring that there are no shortages in food & arranging for it when they occur. 11. Coordinate with concerned teams for repair & maintenance work at the properties.
  • Perpule
    Operations Executive
    Perpule Dec 2019 - Dec 2020
    Pune
    1. Acquire new customers for Purple app. 2. Introduce Perpule App Platform to new customers. 3. Handling any payment related or Perpule App related queries of customer and getting it resolved. 4. Make understand customers that how they will get benefit if they use Perpule instead of other payment methods to buy food items in cafeteria. 5. Manage and assists Customers, Concerned Staff of Client Company and Vendors (Shop Owners) for any queries or issues or help. 6. Overview and Manage Vendors for their user experience of Perpule app for Vendors. 7. Forwarding any suggestions and/or requests and complaints about app to App development team through prescribed process. 8. Assisting Shop Owners/Vendors to edit/add/remove any item on their shop menu on app or change in prices. 9. Reviewing and ensuring that Vendors would get their payments from Perpule as per process and time. 10. Any assistance required to use Tab for Perpule App etc. 11. Send Daily Sales Report to Manager on mail at the end of every working day.
  • Oyo
    Guest Relations Executive
    Oyo Apr 2019 - Dec 2019
    Pune Area, India
    Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess knowledge about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy. Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities etc. Check on VIP reservations, complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to-date information on room rates, current promotions, offers and packages. Act as Housekeeping Staff Supervisor for cleaning of rooms. Collect guest feedback during guest departure along with his likes and dislikes. Perform basic cashier activities as and when required. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Give proper and complete handover to the next shift. Should be able to handle all guests without bias or prejudice. Follow the house rules and policies laid down by the management. Adhere to strict staff grooming and hygiene standards. Consciously and continuously strive to better skills. Possessing strong organization time management skills, attention to detail. Must be guest service focused and a team player. Positive attitude and outgoing personality is essential. Ready to work in shifts - days, evenings, night. Ability to relate well to Hotel guests and employees. Personable, enthusiastic, self-motivated and able to work independently. Observant, discriminating and detail-oriented. Strong interpersonal and organizational skills. Able to work morning, evening, weekend, holiday, and overnight shifts.
  • Veena World
    Assistant Tour Manager
    Veena World Feb 2018 - Mar 2019
    Mumbai Area, India
    Working sectors are Himachal Pradesh, North Bharat and Rajasthan. 1. Welcoming the tour group at the start of their tour and informing them of travel arrangements and stopover points. 2. Making sure all travel arrangements run according to plan, and that the accommodation, meals and service are satisfactory. 3. Giving spoken commentaries about places on-route, it's history or importance. 4. Promoting and selling excursions to tour members, advising on sights, local restaurants and shops at each destination. 5. Recording issues that may require follow-up after the tour. 6. As an Assistant Tour manager, one need to be available at almost any time to give advice, solve problems and deal with emergencies, such as loss of Luggage/Valuables or money, illness or difficulties with accommodation. 7. Assisting Tour Manager in all above mentioned activities to make sure smoothly functioning throughout the tour.
  • Trileehire Tech Llp
    Mba Summer Intern
    Trileehire Tech Llp Jun 2017 - Aug 2017
    Pune Area, India

Saket K Dalal Education Details

Frequently Asked Questions about Saket K Dalal

What company does Saket K Dalal work for?

Saket K Dalal works for Orange Health Labs

What is Saket K Dalal's role at the current company?

Saket K Dalal's current role is Soft Skills and Corporate Communications Trainer.

What schools did Saket K Dalal attend?

Saket K Dalal attended Savitribai Phule Pune University, Frankfinn Institute Of Airhostess Training, Mgm Institute Of Hotel Management & Catering Technology, Sambhajinagar.

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