Sakshi Dhole Email and Phone Number

As a customer support associate at Tech Mahindra, I delivered exceptional customer service for international processes, consistently achieving top scores in key performance indicators, net promoter score, process knowledge test, and quality metrics. I handled various communication channels such as inbound/outbound calls, chats, and emails, demonstrating speed and efficiency in work. I was promoted to service excellence, directly sharing reports with clients and receiving appreciation for outstanding performance. I also contributed to team success by supporting my colleagues and sharing best practices. I am skilled in MS PowerPoint and MS Excel, and I am currently pursuing CCNA (Cisco Certified Network Associate) certification to enhance my technical expertise. I am also a Lean Six Sigma Green Belt and Yellow Belt certified, which reflects my passion for problem-solving and continuous improvement. I am enrolled in a Bachelor's degree in Social Work at Indira Gandhi National Open University, where I am learning about the principles and practices of social work, such as community development, social welfare, human rights, and social justice. I am interested in applying my customer service skills and social work knowledge to create a positive social impact and help people in need. I am a self-motivated and dedicated learner, always seeking new opportunities and challenges to grow and excel. #CustomerService #ProblemSolver #ContinuousLearning #CCNA #LeanSixSigma #SocialWork