Saksorn Srisak Email & Phone Number

Bangkok City, Thailand

Outsourced by Entronica- Testing payment APIs and ensuring seamless collaboration with developers, system analysts, and business analysts.- Skilled in utilizing Jira for project management, DBeaver for database management, Postman for API testing, and Kibana for data visualization and analysis.- Diligently ensuring the reliability and accuracy of payment systems through comprehensive testing methodologies and effective bug tracking in Jira.

- Helping 400+ people pivot their careers to become front-end developers, data analysts, and UX/UI designers by reviewing resumes, LinkedIn profiles, and portfolios.- Assisting the marketing team with influencer marketing by connecting with over 150 KOLs on various platforms to promote our bootcamp.- Actively seeking out job opportunities through social media and job boards to encourage students to apply.In this role, I have been instrumental in empowering professionals to make successful career transitions, creating impactful marketing initiatives, and proactively facilitating job placement for aspiring individuals.

Bangkok City, Thailand

- Developed comprehensive test cases and scenarios for functional testing and User Acceptance Testing (UAT) on a cryptocurrency trading platform including indicator, Buy/Sell, KYC etc.- Successfully identified and reported critical bugs in the platform, contributing to improved system reliability and user experience.- Played a pivotal role in the development team by collaborating closely with System Analysts and Developers to address and resolve identified issues promptly.- Established and maintained an efficient bug tracking and reporting system, ensuring clear communication and transparency in the development process.

Bangkok Metropolitan Area

- Demonstrating exceptional product knowledge by effectively answering customer inquiries about financial services and cryptocurrency, resulting in a 90% customer satisfaction rating.- Improving chat response efficiency by 30% by accurately routing up to 400 real-time messages daily, leading to a 25% increase in customer engagement.- Successfully managed a wide variety of customer service and administrative tasks, including verifying KYC of customers and educating clients about cryptocurrency functions

Bangkok, Bangkok City, Thailand

In this role, I coordinated a major fundraising event and successfully raised over 1 million baht (28,000$)In this position, my responsibilities were :- Analyzing data and planning a 2,500 km cycling route from Ayuttaya, Northeast, to the North of Thailand and accommodations to optimize program logistics.- Coordinating with FORDEC officers and Rotary Club members to keep updated information along the route- Managing social media channels such as Facebook and Instagram to promote the program globally.

- Translating social media posts and game content from Thai to English or Spanish - connecting KOLs on various platforms to promote our games over 150 KOLs.- Conducting market research to inform product positioning and marketing strategy.- Managing posts on a social media platform in Spanish

Remote Working

- Spearheading social media operations for Malaysian and Filipino users, increasing engagement by 20% through the promotion of over 100 high-quality 3D character content posts.- Boosting user retention by 15% by selecting and recommending over 60 relevant maps that catered to local trends and interests in the Philippines and Malaysia.- Conducting market research to identify local trends and news, resulting in the creation of compelling and culturally relevant social media content that increased brand awareness by 25%.

Ban Phai, Khon Kaen, Thailand

-Being in charge of carpet sales in the United States of America-Partnering with the design department to identify the needs of clients, color, size, quality, fibers, before the rug production-Tracking 120+ inquiries from conception to distribution in the product pipeline; updating production status daily with lead times, status updates, and costs to ensure that products and services meet their highest-Maintaining partner relationships with 20+ key accounts in the USA- Analyzed sales data and market trends to identify new business opportunities and optimize product mix.-Resolving the queries of customers related to the carpets -Compiling and analyzing 500+ sales data in Excel- Managing employee training for new recruits over 3 months and offering continuous advice, guidance, and mentorship on duties and best practices.

I have taught Spanish for 70+ hrs and 5 people (online). I taught them fundamental Spanish and conversation.

Phon, Khon Kaen, Thailand

I was an English Conversation Teacher at Kool English Academy and I taught in Holy Redeemer Muangphon School.- Delivered English Conversation to Kindergarten students and Grade 1 to 4 students and managed classrooms and related administrative functions.- Adapted teaching methods and materials to students' varying needs.- Engaged students to ensure a lively classroom atmosphere.- Managed all social media channels to connect with parents of 600+ students for improving communication during the COVID-19 situation.

Ko Samui, Surat Thani, Thailand

- Coordinating inter-communication activities between different sections of the organization- Handling high-volume phone lines, efficiently and accurately routing up to 800 calls each day- Using Opera to update guest information- Driving buggy

Ko Samui, Surat Thani, Thailand

- Checking-in and Checking-out guests- Doing the resort tour and escorting guests to the room/villa.- Attending to the guests and helping them to be at ease and comfortable when they visit the hotel- Coordinating inter-communication activities between different sections of the organization- Using Opera to update guest information- Driving buggy

I was an interpreter for The ASEAN Covid-19 and Robust Response (ASEAN CARES porject)

Bangkok City, Thailand

My duties were:- Designed and developed communication strategies within the organization to create awareness and engagement of employees.- Built and maintained relations between employees and the organization.- Designed a new type of employee benefits activities for creating an organizational culture.

Khon Kaen, Thailand

Serious Addictive Mathematics is a part of Pop Up English at Central Plaza Khon Kean. I am teaching children between the age of 3 to 5.

Nakhon Ratchasima, Thailand

Nakhon Ratchasima, Thailand

Certificate, Manual Testing, Basic Robotframework, And Cypress

Bachelor Of Arts - Ba, Western Languages (Spanish) (First Class Honor), 3.60 (Summa Cum Laude)

Activities and Societies: - Member of KKU chorus - COSC Summer camp - Head of Finance and Sponsorship of TEDxKhonKaenU 2021Minor: English.

Bachelor Of Business Administration - Bba, Finance, General

In course

Vocational Certificate, Hospitality Administration/Management, 3.92