Saksorn Srisak Email and Phone Number
As a skilled and experienced Virtual Assistant with a passion for data analytics, I am highly proficient in customer service, sales, English, and Spanish. I have a strong interest in leveraging Excel, Asana, Trello, Opera, and Canva to drive data insights and enhance business operations. With my Google Data Analytics Professional Certificate, I have gained a solid foundation in SQL, Excel, and Tableau. Additionally, my academic background includes a bachelor's degree in Spanish from Khon Kaen University, where I graduated Summa Cum Laude. I am eager to apply my skills and knowledge as a data analyst to help organizations achieve their goals and drive growth.In addition to my data analytics skills, I am also proficient in creating websites using Wordpress (Flatsome) and have experience in marketing, KOL management, and social media platforms such as Facebook and Tiktok. My versatile skill set enables me to deliver effective data-driven insights and make informed recommendations to drive business growth. As a freelancer, I have honed my ability to work independently, prioritize tasks, and communicate effectively with clients. I am excited to bring my skills and experience to a data analyst role and contribute to the success of an organization.
True Corporation
View- Website:
- truecorp.co.th
- Employees:
- 3878
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Software TesterTrue Corporation Jan 2024 - PresentBangkok City, ThailandOutsourced by Entronica- Testing payment APIs and ensuring seamless collaboration with developers, system analysts, and business analysts.- Skilled in utilizing Jira for project management, DBeaver for database management, Postman for API testing, and Kibana for data visualization and analysis.- Diligently ensuring the reliability and accuracy of payment systems through comprehensive testing methodologies and effective bug tracking in Jira. -
Career Development SpecialistWestride Mar 2023 - Present- Helping 400+ people pivot their careers to become front-end developers, data analysts, and UX/UI designers by reviewing resumes, LinkedIn profiles, and portfolios.- Assisting the marketing team with influencer marketing by connecting with over 150 KOLs on various platforms to promote our bootcamp.- Actively seeking out job opportunities through social media and job boards to encourage students to apply.In this role, I have been instrumental in empowering professionals to make successful career transitions, creating impactful marketing initiatives, and proactively facilitating job placement for aspiring individuals. -
Software TesterSmartblocktech Aug 2023 - Dec 2023Bangkok City, Thailand- Developed comprehensive test cases and scenarios for functional testing and User Acceptance Testing (UAT) on a cryptocurrency trading platform including indicator, Buy/Sell, KYC etc.- Successfully identified and reported critical bugs in the platform, contributing to improved system reliability and user experience.- Played a pivotal role in the development team by collaborating closely with System Analysts and Developers to address and resolve identified issues promptly.- Established and maintained an efficient bug tracking and reporting system, ensuring clear communication and transparency in the development process.
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Customer Service AgentMataverse 2022 Thailand Apr 2022 - Jun 2023Bangkok Metropolitan Area- Demonstrating exceptional product knowledge by effectively answering customer inquiries about financial services and cryptocurrency, resulting in a 90% customer satisfaction rating.- Improving chat response efficiency by 30% by accurately routing up to 400 real-time messages daily, leading to a 25% increase in customer engagement.- Successfully managed a wide variety of customer service and administrative tasks, including verifying KYC of customers and educating clients about cryptocurrency functions
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Project CoordinatorAccra Llc Dec 2022 - Mar 2023Bangkok, Bangkok City, ThailandIn this role, I coordinated a major fundraising event and successfully raised over 1 million baht (28,000$)In this position, my responsibilities were :- Analyzing data and planning a 2,500 km cycling route from Ayuttaya, Northeast, to the North of Thailand and accommodations to optimize program logistics.- Coordinating with FORDEC officers and Rotary Club members to keep updated information along the route- Managing social media channels such as Facebook and Instagram to promote the program globally. -
Marketing Assistant / Virtual AssistantForevernine,Inc Aug 2022 - Feb 2023- Translating social media posts and game content from Thai to English or Spanish - connecting KOLs on various platforms to promote our games over 150 KOLs.- Conducting market research to inform product positioning and marketing strategy.- Managing posts on a social media platform in Spanish -
Social Media AdministratorNaver Z (Zepeto) Oct 2022 - Dec 2022Remote Working- Spearheading social media operations for Malaysian and Filipino users, increasing engagement by 20% through the promotion of over 100 high-quality 3D character content posts.- Boosting user retention by 15% by selecting and recommending over 60 relevant maps that catered to local trends and interests in the Philippines and Malaysia.- Conducting market research to identify local trends and news, resulting in the creation of compelling and culturally relevant social media content that increased brand awareness by 25%. -
Customer Solution Officer (Export Sales Executive)The Carpet Maker Nov 2021 - Apr 2022Ban Phai, Khon Kaen, Thailand-Being in charge of carpet sales in the United States of America-Partnering with the design department to identify the needs of clients, color, size, quality, fibers, before the rug production-Tracking 120+ inquiries from conception to distribution in the product pipeline; updating production status daily with lead times, status updates, and costs to ensure that products and services meet their highest-Maintaining partner relationships with 20+ key accounts in the USA- Analyzed sales data and market trends to identify new business opportunities and optimize product mix.-Resolving the queries of customers related to the carpets -Compiling and analyzing 500+ sales data in Excel- Managing employee training for new recruits over 3 months and offering continuous advice, guidance, and mentorship on duties and best practices. -
Spanish And English TutorFreelance Feb 2019 - Nov 2021I have taught Spanish for 70+ hrs and 5 people (online). I taught them fundamental Spanish and conversation.
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English Conversation TeacherHoly Redeemer Muangphon School Jun 2021 - Oct 2021Phon, Khon Kaen, ThailandI was an English Conversation Teacher at Kool English Academy and I taught in Holy Redeemer Muangphon School.- Delivered English Conversation to Kindergarten students and Grade 1 to 4 students and managed classrooms and related administrative functions.- Adapted teaching methods and materials to students' varying needs.- Engaged students to ensure a lively classroom atmosphere.- Managed all social media channels to connect with parents of 600+ students for improving communication during the COVID-19 situation.
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Telephone OperatorThe Ritz-Carlton Hotel Company, L.L.C. Feb 2021 - Apr 2021Ko Samui, Surat Thani, Thailand- Coordinating inter-communication activities between different sections of the organization- Handling high-volume phone lines, efficiently and accurately routing up to 800 calls each day- Using Opera to update guest information- Driving buggy -
Guest Service AgentThe Ritz-Carlton, Koh Samui Dec 2020 - Jan 2021Ko Samui, Surat Thani, Thailand- Checking-in and Checking-out guests- Doing the resort tour and escorting guests to the room/villa.- Attending to the guests and helping them to be at ease and comfortable when they visit the hotel- Coordinating inter-communication activities between different sections of the organization- Using Opera to update guest information- Driving buggy -
InterpreterAsean Foundation Dec 2020 - Jan 2021I was an interpreter for The ASEAN Covid-19 and Robust Response (ASEAN CARES porject) -
Internal Community InternMfec Public Company Limited May 2020 - Jul 2020Bangkok City, ThailandMy duties were:- Designed and developed communication strategies within the organization to create awareness and engagement of employees.- Built and maintained relations between employees and the organization.- Designed a new type of employee benefits activities for creating an organizational culture. -
Teaching AssistantSeriously Addictive Mathematics Nov 2019 - May 2020Khon Kaen, ThailandSerious Addictive Mathematics is a part of Pop Up English at Central Plaza Khon Kean. I am teaching children between the age of 3 to 5. -
Assistant English TeacherRtec School Mar 2017 - Apr 2017Nakhon Ratchasima, Thailand
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Room Division InternSurasammanakhan Hotel Mar 2016 - Apr 2016Nakhon Ratchasima, Thailand
Saksorn Srisak Skills
Saksorn Srisak Education Details
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Software Testing By P'BeamManual Testing, Basic Robotframework, And Cypress -
3.60 (Summa Cum Laude) -
Finance, General -
Nakhon Ratchasima College Of Business Administration And Tourism3.92
Frequently Asked Questions about Saksorn Srisak
What company does Saksorn Srisak work for?
Saksorn Srisak works for True Corporation
What is Saksorn Srisak's role at the current company?
Saksorn Srisak's current role is Software Tester | Manual Testing | Agile Methodologies.
What schools did Saksorn Srisak attend?
Saksorn Srisak attended Software Testing By P'beam, Khon Kaen University, Sukhothai Thammathirat Open University, Nakhon Ratchasima College Of Business Administration And Tourism.
What skills is Saksorn Srisak known for?
Saksorn Srisak has skills like Spanish, English, Cross Cultural Communication Skills, English As A Second Language, Microsoft Powerpoint, Hotel Management, Microsoft Word, Public Speaking, Public Relations, Fl Studio, Thai, Customer Service.
Who are Saksorn Srisak's colleagues?
Saksorn Srisak's colleagues are Kanchana Kanchanopas, Pe Fon Fonnaka, ฮาซัน แมดือราแม, Nakhun Wongkontoot (Tony), Buranit Moskwa, Jay Jamjang, สุรวุฒิ ผึ่งสูงเนิน.
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