Sakthi C Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

As a member of the Retail Business Services (RBS) team, I contributed innovative ideas to enhance stakeholder and brand performance on the Amazon platform. My role involved developing and executing strategies that significantly improved product visibility and sales. Additionally, I created engaging content and advertising campaigns across various platforms, effectively promoting RBS-related products and updates.• Leverage 1+ years of experience in product management, support, and improvement to enhance Amazon's offerings.• Play a pivotal role in promoting tech team's products to sellers, driving product adoption through well-executed campaigns.• Collaborate with stakeholders to identify campaign requirements and deliver high-quality content.• Liaise with Policy and Legal teams for content approval, ensuring ethical and compliance standards are met.• Design and execute strategic campaign plans to increase brand adoption, while maintaining Amazon's reputable standards.• Craft compelling content, simplifying complex concepts for sellers and promoting automation.• Contribute innovative ideas to streamline campaign processes and execution.

Bengaluru Area, India

Worked for a renowned social media platform on a content moderation project, ensuring the quality of individual ad reviews. I was responsible for monitoring and evaluating the performance of ad reviewers, maintaining high standards of content accuracy and compliance.• Led quality assurance efforts in a content management process for a social media platform.• Introduced diverse quality enhancement strategies, guiding the team to achieve stringent quality SLAs.• Developed and executed comprehensive audit plans to ensure objectives were met.• Implemented preventive and corrective actions, consistently achieving and maintaining quality standards.• Conducted performance tests, offering feedback to enhance overall performance.• Identified underperforming team members and devised actionable improvement plans.• Collaborated with operational groups to integrate management system requirements into new processes.• Analyzed data to identify root causes of issues and performance gaps.• Presented client-focused performance decks in various business reviews.

Bengaluru Area, India

• Collaborated with automation teams to enhance processes and minimize risks in the banking sector.• Identified and recommended processes for automation, monitored data to quantify savings in FTE and profit.• Provided in-depth analysis and actionable insights derived from data analysis to report leads.• Utilized statistical models to identify trends, patterns, and areas for improvement.• Conducted root cause analysis, formulated action plans, and executed risk mitigation strategies.