* Quickly solved 20+ customer issues daily with 95% success and Enhanced help desk ticket system,reducing solution time by 35%. * Performed 30+ on-site visits to provide IT support services, troubleshooting and system operationand Installations.* Created support service tickets and used web-based ticketing systems to track and deliversupport services.* Analyses application data to assess performance and troubleshoot any unresolved applicationissues… Show more * Quickly solved 20+ customer issues daily with 95% success and Enhanced help desk ticket system,reducing solution time by 35%. * Performed 30+ on-site visits to provide IT support services, troubleshooting and system operationand Installations.* Created support service tickets and used web-based ticketing systems to track and deliversupport services.* Analyses application data to assess performance and troubleshoot any unresolved applicationissues escalated from end users. Show less

1. Experience in MS Office tools. Perform proper data validation and eradicate the incompatibility issues and errors in the database system.2. Compiling, verifying the data and sorting out information to prepare source data for computer entry.3. Entering and updating data of all employees on daily basis, ensuring the correctness of the entries, and maintaining the confidentiality of sensitive information.4. Develop and/or Update content in Web Database. And Monitor… Show more 1. Experience in MS Office tools. Perform proper data validation and eradicate the incompatibility issues and errors in the database system.2. Compiling, verifying the data and sorting out information to prepare source data for computer entry.3. Entering and updating data of all employees on daily basis, ensuring the correctness of the entries, and maintaining the confidentiality of sensitive information.4. Develop and/or Update content in Web Database. And Monitor, assess and report on website performance. Show less