Delivery Manager Jan 2007 – Till NowManaging client accounts in BFSI and Health Insurance industry with overall revenue around $40 Million per year. The clientele includes:1. One of the leading Healthcare payer solutions provider in USA, offering an array of technology solutions and consulting services to a wide variety of healthcare organizations2. Multi-state managed care organization participating in government-sponsored healthcare programs in US that delivers healthcare services for Medicaid and Medicare3. A disease and care management company provides wellness programs across USA4. A large health insurer offering Managed Care, Medicare, and traditional indemnity health plans for individuals, families, and groups in and around New Jersey5. A leading pharmacy benefit manager (PBM) that specializes in controlling costs and creating customized solutions. Market leader in providing solutions to payers and patients and largest provider of prescriptions and related services in USA 6. A leading provider of financial security for life, health and retirement needs for middle market Americans.Delivery Manager Jun 2005 – Dec 2006Managed two large client accounts in Banking and Capital Markets segment having a total team size of around 400 people. 1. One of the world's largest money management firms (Mellon Financial) in the business of institutional and high-net-worth-individual asset management, including mutual funds, and shareholder and investor services. Managed a team of 400 people from Infosys working for Mellon operations in Cash and Treasury management and Dreyfus mutual funds.2. A 105-year-old S&P 500 company and one of the three credit bureaus in USA that provides B2B services through information management, marketing services, commercial and authentication businesses and B2C credit monitoring and reporting services.

Experience in Capital Markets and Healthcare Industries

Manager for an Offshore Development Center Jan 2004 – May 2005Managed a development and maintenance center for a web based trading trading product in capital markets, catering to Benelux area.Manager for a Development Project Oct 2003 –Dec 2003Worked for an organization having business in check and document image, archiving, and retrieval services, to develop cost-effective solution for Banks to meet Check 21 and image exchange requirements. Manager for an Offshore Development Project Mar 2003 –Sep 2003Development of a web based intranet system to register and process customer claims for credit protection coverage in credit card business. The functionality includes claim entry, approval, extension, deactivation, reconsideration and handling customer correspondence according to terms and conditions.

Delivery Manager for an Offshore Development Center Jul 2000 – Jan 2003Development and Maintenance of various web based application systems for a famous financial institution (securities) in Japan. In charge of overall project management, resource management, monitoring and tracking of progress, risk management, quality system adherence, product quality, and liaison between offshore team and onsite team/Client. Have experience in development and maintenance of various web based financial application systems for this Client.

Project Manager Dec 1999 – Jun 2000Development of a Web based online bond analysis system for a Japan based financial institution with a team of 50 members.

SQA for an Offshore Telecom Lab Jan 1999 – Nov 1999SQA for the projects involved in development and sustenance of applications related to Telecommunication products for a large telecom client.

Project Manager Jun 1997 – Dec 1998Development of real time based voice mail application system for a telecom giant with a peak team size of 15 members. In charge of requirement management, resource allocation, project monitoring and tracking, and delivery management.

Project Lead Apr 1995 – May 1997Test lead in development of Service Management System (SMS) for a big telecom service provider in USA.

Project Manager May 1994 – Mar 1995System study, design, development and implementation of an Oracle based system to integrate a custom developed billing system with Oracle Financials Application.

Project Engineer Dec 1993 – Apr 1994Developed a support system for a call center.Project Engineer Nov 1990 – Nov 1993Involved in building an integrated financial systems for a non-banking finance company in India.

Project Engineer Jun 1989 –Oct 1990Accomplished computerization of Telecommunication operations (Department of Telecommunications, Bangalore, India).