Sakthi Ramani Email & Phone Number

Melbourne, Australia

• Provide Pre-sales support including software and services scoping for Microsoft solutions: Azure/Office365/EMS & dynamics 365.• Provide Pre-sales support for CSP partners who resell subscriptions on Microsoft online services and products to end users or third party resellers under the Microsoft Cloud Solution Provider program • Presales support around Microsoft Dynamics CRM/Dynamics 365 and other customer engagement cloud solutions, specifically in the areas of sales, marketing, customer service, field service and project management.• Identify customer needs and develop solutions to meet those needs within area of specialisation• Ensure compliance to Service Level Agreements (SLA's)• Assisting sales people in the qualification of customer needs• Responding in writing to customer requirements• Supporting sales Teams on the execution of specific sales strategies• Ensure that targets are achieved i.e.; weekly targets, monthly targets, quarterly targets.• Delivery product training with the assistance of vendors to ensure that the sales department have the relevant information and knowledge.

Bengaluru Area, India

Cloud Computing(Marketing) Europe, Middle east & Africa1.Responsible for providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns : Closely involved in campaign set up /initiation stages i.e. Strategy, Planning , budgeting, messaging, branding and targeting. Analyze marketing metrics to identify cause and affect relationships. 2.Working closely with the EMEA cloud marketing director in preparing the marketing plan for the next financial year, for this, analyzing past campaign - country performance, budgets to forecast next year’s goal Identify positive financial outcomes to increase profitability and be familiar with advanced statistical analysis. Continuous analyzing , monitoring on the effectiveness of the campaign, implementing changes enabling marketing generated and influenced opportunities numbers to improve.3.Supporting Market, Industry, Customer segmentation and Competitors research and insights for better GTM strategy4.Supporting insight driven market mix model considering vehicle effectiveness, average deal size, TAM/Pipeline analysis, Pipeline trending, campaign performance across different countries, conversion rates, and success metrics for various marketing activities such as online offline campaigns, events, Dinners, References 5.Advisory services for selecting most appropriate marketing activities for achieving higher ROI6.Assisting in closed loop marketing by carrying out gap analysis ( leads vs. Opportunities, MGOs generated vs. expected etc.). Helping achieve higher acceptance and hence pursuing for leads7.Strong follow through on MIE $ invested Vs. Aspire and performance across all cloud related marketing activities through the year. Creating dashboards and communicating effectively with marketing managers/ other marketing team members to take appropriate corrective measures.

Bangalore

-Developing EMEA solution engagement to support account level marketing activities & work on Account Based Planning analysis and create packages for EMEA marketing operations.-Provide detailed analysis and reporting of each campaign, including interpretation, commentary and recommendations-End to end campaign management right from intilisation,planning,budgeting, implementation, data analysis reporting calculationg return of investment(ROI)Involved in the development of project plans and often provide project management skills when these skills are not available in other project participants•Provide detailed analysis and reporting of each campaign, including interpretation, commentary and recommendations•Developing a framework to help build strategy and identify actionable plans to enhance marketing output through Sales force, HP connections, EDM, Digital and Social Media tracking etc.

Chennai

• Testing, diagnosing and correcting errors and faults in an applications programming language within established testing protocols, guidelines and quality standards to ensure programs and applications perform to specification• writing, updating and maintaining technical program, end user documentation and operational procedure• Providing advice, guidance and expertise in developing proposals and strategies...• Experience in developing IT based SDLC (system development Life cycle) projects from start to finish.• Developing EMEA solution engagement on account level marketing activities & work on Account Based Planning analysis and create packages for EMEA marketing operations.• Gathering Business requirements, also assists in Integration and Acceptance Testing, supports the development of training and implementation material, participates in the implementation, and provides post-implementation support• Create the Quarterly Solution Funnel overviews for EMEA & Reporting around marketing contribution & pipeline gap analysis for Global Account’s.• End to end campaign management right from intilisation,planning,budgeting, implementation, data analysis reporting calculationg return of investment(ROI)• Deliver market/customer intelligence for the EMEA top Global accounts• Develop key reports in Yotta for the marketing community and Establish global consistency, improved accuracy, and improved efficiency of reporting across Enterprise Business Global ;Marketing•Understand Yotta (EDW) metadata and the right way to set filters to ensure accuracy in reports. Provides Enterprise Data Warehouse (EDW) filter and field usage guidance•Develops, tests, new and changes to standard reports (Yotta), and transitions to the Hub. Develops, tests, documents selected reporting deliverables then transitions to the Hub

Kuwait

•Gathering and documenting business and system requirements by working closely with developers and system engineer on the implementation of technical risk-related initiatives.•Re-prioritize designs and/or dependencies to respond to new or emerging competitive threats in the market, make sure that best practices for architecture, design, and development were in-place for the system before coding starts.•Solving organizational information problems and requirements by analysing requirements; designing computer programs; recommending system controls and protocols.•Was responsible for improving systems by studying current practices; designing modifications by recommending controls by identifying problems; writing improved procedures. Experience in developing IT based SDLC (system development Life cycle) projects from start to finish.•Provides references for users by writing and maintaining user documentation; providing help desk support; training users and maintain user confidence and protects operations by keeping information confidential.•Responsible for preparing technical reports by collecting, analysing, and summarizing information and trends.

Aberdeen, United Kingdom

Retail customer support. Sales and profits maximization. Maintaining store standards in line with the company policy. Inventory and stock management

Newport, United Kingdom

Corus Strip Products UK (Llannwern, Newport) Completed a research project on the benefits of branding and the opportunities through branding for Corus Strip products, UK.  Reviewed the current brand value of CSP UK and appraised the effectiveness of CSP UK trademarked brands. Reported findings and made recommendations of how CSP UK can realise benefits of branding considering the resources and infrastructure required.

Chennai

Corporate/ Institutional sales subsequently handling Enterprise Accounts:In my last assignment with Jet Airways -----understood the customer requirements which translate benefit of products which satisfies these requirements: The challenge is to bridge the perceived value with the price he has to make. The challenge is to make him invest in the solution that will give him necessary benefit. One of the ways to overcome this is to give him customer reference where clients who have used similar solutions who have benefitted.My key responsibility were to grow revenue by atleast 25% from clients such as HLL,Ramco Industries, HP, Philips to name a few. Results delivered were : -Repeat business increased by 25%-Customer loyalty increased by 25%-Increased new customers from 55 to 90-Acquired 35 new customer deals

Msc, International Business, B

Activities and Societies: Research internship project at CSP UK (Tata Corus- Newport)  Completed a research project on the benefits.

Mba, Sales & Marketing, 70

Activities and Societies:  Completed a Research Project on Tata Steel’s Strategic Marketing Management.  Did a study about Marketing.

Bachelor’S Degree, Computer Applications, A+

Activities and Societies:  Represented the Tamil Nadu Cricket Association League at the 4th Division, Chennai, India (2001-2003) .

X/Xii, Senior Secondary School

Activities and Societies: Cricket, Athletics,DramaticsHigher secondary schooling