• Both Software & Hardware Installation, Upgrades, and Monitoring: MR Scanners, MR Simulators, and test setups based on Project for R& D development• Single Point of Contact for MRI Test Bays and MR Labs.• Global collaboration across R&D locations for Project activities.• Maintaining Quality and EHS standards in Lab.• Support and Guidance for Test Execution for test engineers• Internally certified ISO 13485, CAPA Awareness, Supplier Quality Purchased Parts Quality Management (PPQM) Awareness, Advanced Product Quality Planning (APQP), and PQMS Awareness.• Knowledge in Product management lifecycle• Third-party Vendor management.• Quality & EHS Compliance.• Sound Knowledge of Spare parts/Tools/Inventory/Infrastructure and Purchase Management• Technical trainer for MR safety and MR Instrumentation.• Giving Training and support to employees regarding MR Workflow and Customer requirements.• Test resource allocation and Inventory Management.

• Specialist in MRI Installation, Magnet monitoring & CHM activities in 10k and 4K magnets (MRI)• Certified Helium top-up Engineer (MRI)• Well trained in spurious and spike issues handling & magnet maintenance activities (MRI)

• Service specialist in all range Philips Ultrasound equipment (Ultrasound)• Well experienced in handling ultrasound artifacts issue (Ultrasound)• Maintaining zero tolerance in Ultrasound installations (Ultrasound)

• Lead a team of 6 members in Remote support during troubleshooting.• Attend the service calls at various hospitals in the country• Performing assigned planned maintenance, installation, repairs, adjustments, calibrations, and safety testing on a broad range of equipment• Assisting other Services Engineers with planned maintenance, installations, repairs, adjustments, calibrations, and safety testing the equipment• Interprets test results and makes recommendations to solve performance deficiencies• Works closely with management and technical staff• Shows initiative follows established procedures and works in a safe manner• Maintaining a good customer relationship

• Responsible to Install, Service and Maintain the Ultrasound, Monitors, Ventilator, ECG Machine, Defibrillators & Infant Warmers• Responsible to give a demo on Instrument's usage to doctors & technicians.• Promoted purchase of service contracts and warranties by detailing each benefit to customers.• Explained complex technology-related issues in understandable terms to customers.• Used remote diagnostic tools to identify sources of certain customer issues.• Delivered an exceptionally high level of professionalism and support to each customer, upholding the company's commitment to service.

• Responsible to rectify the equipment/functional failure of the instruments instantly.• Attending multi-vendor equipment's on-demand from a different departments in the hospital.• Responsible to submit the required documents of PM/ Breakdown reports for NABH / JCI• Perform calibrations and Necessary software updates.• Daily Inspection on respective departments and immediately sent any non-working devices out for repair.• Address physicians, vendors, and customer needs through proper communication technique with the goal to achieve an immediate result