M. Sakti Triputra Email & Phone Number

Wednesbury, England, United Kingdom

➣ Manage and update the company website to drive organic traffic and improve SEO performance through engaging content.➣ Oversee and curate social media content across company platforms to enhance brand visibility and foster audience engagement organically.➣ Implement organic content marketing strategies on digital platforms, focusing on website and social media channels to attract and retain target audiences.

Coventry, England, United Kingdom

➣ Led personnel management initiatives, effectively coordinating and briefing over 30 members for various events and assigning roles.➣ Developed and implemented personal development initiatives, enhancing skillsets and career growth opportunities for society members.➣ Facilitated cross-departmental communication, ensuring seamless execution of events and activities.➣ Conducted weekly reports to supervisory boards, including the President, Vice President, and Secretary, maintaining transparency and accountability.

Jakarta, Indonesia

➣ Spearheaded content creation initiatives, encompassing photography, videography, and editing, to produce compelling and visually appealing content tailored for B2B client social media channels.➣ Facilitated seamless communication with clients, crafting detailed fortnightly reports on social media engagement and performance improvements, ensuring client satisfaction and actionable insights.➣ Enhanced client online visibility and lead generation by optimizing SEO and SEM strategies, leveraging both organic and PPC marketing techniques for measurable results.

Stratford-Upon-Avon, England, United Kingdom

➣ Assisted and communicated with customers, ensuring they found the products they needed and enhancing overall customer satisfaction.➣ Managed inventory efficiently, tracking and organising stock to maintain optimal levels and streamline operations.➣ Tracked shipments from online purchases, ensuring timely delivery and resolving any logistical issues.➣Contributed to a 20% increase in positive reviews on the Clarks Google page by delivering exceptional customer service.➣ Gained proficiency in customer relationship management, utilising spreadsheets and supporting software to maintain accurate records and improve service quality.

Coventry, England, United Kingdom

➣ Adapted quickly to customer needs, ensuring prompt and efficient service in a fast-paced environment.➣ Communicated fluently in English and Chinese, effectively serving a diverse clientele, including many Chinese students.➣ Maintained cleanliness of the bar and utensils, ensuring a hygienic workspace before and after operating hours.➣ Created a variety of drinks, including Bubble Tea, Coffee, and Chinese tea, with a strong customer-oriented mindset.➣ Contributed to an increase in positive customer reviews on Google Review by delivering exceptional service.➣ Managed inventory, ensuring stock levels were maintained and refilled daily.➣ Gained extensive experience in fast-paced F&B operations, enhancing agility and multitasking abilities.

Tangerang, Banten, Indonesia

➣ Established and maintained excellent customer relationships by contacting new clients and following up with existing ones, enhancing client satisfaction and retention.➣ Facilitated policy sales and claims, assisting clients with their insurance needs and ensuring seamless transactions.➣ Developed strong communication and problem-solving skills, effectively managing client inquiries and issues under pressure.➣ Worked under tight deadlines, demonstrating the ability to perform efficiently in high-stress situations.➣ Gained expertise in sales and marketing strategies, contributing to overall business growth.➣ Honed interpersonal communication skills, enhancing client interactions and fostering a positive business environment.

Tangerang, Banten, Indonesia

➣ Learned the 360-degree recruitment process, including hiring, recruiting, and onboarding employees.➣ Managed and monitored the progress and development of new recruits, ensuring smooth integration into the company.➣ Assisted the HR and management teams in performance management and reviews, contributing to improved employee performance.➣ Created job descriptions and launched recruitment campaigns on LinkedIn, JobStreet, and social media, attracting high-quality candidates.➣ Planned and conducted interviews for prospective employees, ensuring a thorough and efficient selection process.➣ Managed HRIS and ATS systems to streamline and enhance the recruitment process, improving overall efficiency.

Karawaci, Banten, Indonesia

➣ Facilitated the brand's transition to the digital world by leveraging Instagram, LinkedIn, and the company website.➣ Produced and edited company profile videos, enhancing brand presence on social media and the company website.➣ Developed a dedicated company website to serve as a comprehensive portfolio, showcasing projects and capabilities.➣ Increased brand exposure through targeted content marketing strategies on various social media platforms.➣ Conducted aerial videography, photography, and landscaping on construction sites, capturing high-quality visual content.➣ Created and managed a weekly content calendar, ensuring consistent and regular content uploads to engage the audience.

Tangerang, Banten, Indonesia

Jakarta, Indonesia

➣ Launched and managed online shops on Instagram, TikTok, Shopee, and Tokopedia, driving significant sales and brand presence.➣ Collaborated with local influencers and celebrities for KOL initiatives and paid promotions, boosting brand exposure and increasing sales.➣ Utilized Meta Ads Manager, TikTok Ads Manager, and E-Commerce ads for targeted advertising campaigns.➣ Built a community-centered around anime enthusiasts for Ramie Collection, fostering engagement and loyalty.➣ Achieved over 300 monthly purchases on E-Commerce platforms, demonstrating strong market demand and effective sales strategies.➣ Established partnerships with suppliers for dropshipping, streamlining product offerings and expanding the inventory.➣ Designed and launched new products and merchandise, including shirts, bags, and accessories, enhancing the product range for Ramie Collection.

West Jakarta, Jakarta, Indonesia

➣ Managed inventory, ensuring accurate stock levels and efficient order fulfilment.➣ Oversaw E-Commerce operations on Tokopedia and Shopee, optimising product listings and sales performance.➣ Advertised products on E-Commerce platforms, increasing visibility and driving sales.➣ Packaged goods and consolidated sales data, ensuring smooth logistics and accurate record-keeping.➣ Reported daily E-Commerce statistics and data analysis directly to the company, providing insights for strategic decisions.

Remote Working

1. Developed and wrote the Wattpad series "Color of Fate," brainstorming and creating innovative story ideas.2. Collaborated with an artist to produce illustrations for the series, enhancing the visual appeal.3. Engaged with audiences by translating the series into Indonesian, and English, broadening readership and accessibility.4. Explored and honed skills in storytelling and webtoon creation, deepening my passion for these mediums.

Xiamen, Fujian, China

1. Developed and implemented a comprehensive curriculum tailored to primary students, enhancing English learning outcomes.2. Generated detailed progress reports for parents, providing insight into their children's academic development.3. Assisted students in test preparation and examination, ensuring readiness and success.4. Facilitated improvement in students' grammar, vocabulary, listening, and speaking comprehension through targeted instruction and exercises.

Xiamen, Fujian, China

1. Assisted the chef in daily food preparation and ensured availability of necessary materials.2. Provided excellent customer service with a focus on customer satisfaction.3. Thrived in a fast-paced environment, ensuring prompt service and customer satisfaction.4. Enhanced conversational skills by serving customers in both English and Chinese.5. Maintained cleanliness and tidiness of the restaurant on a daily basis.

Jakarta, Indonesia

1. Mastered the art of creating coffee and latte art, delivering visually appealing beverages to customers.2. Assisted in food and snack preparation, ensuring timely service and customer satisfaction.3. Managed inventory and maintained accurate stock levels to meet customer demand.4. Ensured cleanliness and organization of the work environment, upholding high standards of hygiene.5. Provided exceptional customer service with a focus on customer satisfaction.6. Boosted positive customer feedback through excellent service, resulting in an increase in positive write-ups.7. Managed petty cash transactions, ensuring accuracy and accountability in financial operations.

Bachelor Of Arts - Ba, International Digital Marketing, 1St Class Degree, Awarded With Course Tutor Prize (Highest Overall Grade)

Activities and Societies: 1. Club President of Coventry Language Club 2. Top 5 Finalist of CIM Pitch Competition 2024 3. Student Exchange.

Higher National Diploma, Marketing, Distinction

Activities and Societies: Student Union Event TeamDuring my time at UIC College, I deepened my passion for marketing by pursuing a BTEC.

National Diploma, Economics And Social Studies, 10-12

Activities and Societies: 1. Student Council President 2. School Boy Scout CoordinatorDuring my time in high school, I proactively engaged.