Sakul Gupta Email & Phone Number

New Delhi, Dl, In

India

> Providing 24 X 5 ETL Batch support and ETL platform migration for a US Bank. Providing 24 X 7 Database and Network operations support for a US Investment Management Firm. > Implemented AI Ops to support production operations for a US Investment Management Firm. Introduced primary investigation protocols to reduce overall Time to Resolve Objective. > Championed the adoption of CI/CD pipelines enabling automateddeployments. > Enabling Automated Production Release deployment by integrating the CI/CD pipeline with ITSM tool. > Enabled daily Dashboards for senior management. > Enabled Infrastructure as code environment provisioning to emulate production like non-production environment facilitating reduced production incidents. > Reducing incident count by an average 30% per day by introducing proactive monitoring and effective problem Management.

> Assignment [Global Reconciliations Technology]: Provided reconciliation technology capability across all business clusters of the bank. Managed Outsourced Production Support team for L1 & L2 activities. > Managed the in-house L3 Support team facilitating proactive measures to improve production stability. Led initiative to improveupstream data quality to ensure better quality of reconciliation. Led the team catering setup of new infrastructure estate for Intellimatch version upgrade and migration. > Led the adoption of SDLC Toll Gates which enabled more stable deliveries by enforcing effective QA testing. > Managed deliveries for Risk and Control audit observations requiring technology remediation. Owner and coordinator of BCP/DR plans.

Gurgaon, India

> Assisted the president and the board of directors to design the company's overall mission, values, and strategic goals.> Attended meetings with the board of directors and sharing company information.> Lead, guided, directed, and evaluated the work of other employees, such as senior directors and managers, and ensuring a healthy working environment.> Contributed to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals.> Evaluated the success of the company in achieving its goals and formulated plans to correct any issues if the company is not achieving its goals.> Managed the daily operations and revenue generation of the company and ensured its continual growth.

Singapore

> Determined and defined project scope and objectives> Predicted resources needed to reach objectives and manage resources in an effective and efficient manner.> Prepared budget based on scope of work and resource requirements> Tracked project costs in order to meet budget> Developed and managed a detailed project schedule and work plan> Provided project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress> Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables> Utilized industry best practices, techniques, and standards throughout entire project execution

Gurgaon, India

> Assisted the president and the board of directors to design the company's overall mission, values, and strategic goals.> Attended meetings with the board of directors and sharing company information.> Lead, guided, directed and evaluated the work of other employees, such as senior directors and managers, and ensured a healthy working environment.> Contributed to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals.> Evaluated the success of the company in achieving its goals and formulating plans to correct any issues if the company is not achieving its goals.

Chennai Area, India

Singapore

> Interviewed clients to gather requirements and built trust.>Evaluated the project requirements based on clients' specifications> Created requirement specifications and detailing processes. Assessed recommended solutions and researching alternatives.> Improved operations by leveraging processes, procedures and policies.

Greater Noida

> Met and coordinated with internal and external stakeholders to establish project scope, system goals, and requirements.> Developed, analyzed, prioritized and organizes requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.> Translated highly technical specifications into clear non-technical requirements. Managed the set-up and configuration of systems.

New Delhi Area, India