Sal Rafique Email & Phone Number

Acacia Gardens, Nsw, Au

Australia

- Automated reports for stakeholders using SQL and Tableau Server and dashboards.- Developed and rebuilt a manual pricing process into an automated data product to reduce data availability delays from months to seconds. Delivered this project using Oracle SQL, Snowflake, Excel & Tableau. - Developed and maintained a set of Tableau dashboards to enable the business to optimise for SLA's (Service Level Agreements) and achieve target goals. - Utilised Snowflake (SQL) & Excel to deliver ad-hoc requests for stakeholders.- Supporting stakeholders across both global and domestic teams with data analysis and data products in both a Direct to consumer and a wholesale business context.

Macquarie Park, New South Wales, Australia

Paid Curriculum co-creation of a new Bachelor of Commerce unit: MQBS2010 Enhancing Employability- Planned and facilitated focus groups and interviews with students, industry partners and university staff- Analyzed and translated findings to tailor learning activities and assessments within the unit- Structured and participated in standup meetings and strategy meetings to achieve key outcomes

Participated in a paid research internship working on Business Analytics:- Carried out data cleaning activities on multiple data sets using Microsoft Excel- Used exclusion methodologies to assess which machine learning algorithms were most beneficial for the research task- Ongoing reporting of findings to supervisors and faculty stakeholders at the university- Translating findings to posters and papers of an academic and industry standard

Contracted by NSW Government to aid and assist the NSW Health department in various assigned tasks.- Utilised Genesys PureCloud software to send and receive outbound and inbound calls- Experience using SharePoint to distribute information between key stakeholders- Resolved and prioritized an intensive caseload on a daily basis- Liaised with team members and senior management in order to achieve KPI's and maximise output potential

Australia

- Ensured various KPI’s were achieved daily- Achieved daily, weekly and monthly sales budgets- Attained competence in sales techniques and skills- Attained Immense interpersonal and social behavioral knowledge

Bachelor Of Information Technology, Information Systems & Business Analysis, Distinction (75 Wam)

Bachelor Of Commerce - Bcom, Business Analytics, Distinction (75 Wam)

Education record

Activities and Societies: 1st Place HSC Economics