Sala Uddin Email & Phone Number

Mansfield, England, United Kingdom

• Most senior member of Night Shift overseeing 8 departments with >700 associates (Incident Commander for site).
• Managed 8 Area Managers and 1 team lead whilst ensuring optimal efficiency on shift.
• Organisation and Implementation of mass hiring and training programmes for 20 new Area Managers.
• Attending and covering Weekly Business Review/ Daily Metric reporting / Labour planning alongside site lead and functional heads.
• Utilising expertise of pack processes to identify… Show more
• Utilising expertise of pack processes to identify and resolve issues which were causing over 100 customers to be impacted weekly.

Mansfield, England, United Kingdom

• In depth analysis of data to identify trends. Creating and implementing strategies to provide sustainable business solutions.
• Working collaboratively with Senior Leadership to deliver site level and networking impacting projects.
• Conducting formal meetings & managing complex ER casework with HR Business Partners and Senior Business Partners (including appeals, grievances, disciplinary and trade union cases).

Tilbury, Essex, United Kingdom

• Proxy Operations Manager in Outbound and Inbound departments.
• Managing teams of <300 associates and 3 team leads (attendance/quality and productivity.
• Mentoring and developing new Area Managers on shift running, safety procedures and HR/admin related tasks.
• Team Lead Coach: Hiring, Training and supervision of newly appointed Team Leads.
• Implementation of Outbound manual sortation process during launch of EMA2.
• Creation and implementation of Safety and associate… Show more

Tilbury, Essex, United Kingdom

Ealing Broadway

• Building and maintaining relationships and rapport with members and customers.
• Immaculate and efficient cash management.
• Assisting customers in general enquires by identifying and resolving customer issues.
• Endorsing company products.
• Conducting operations in a manner that promotes safety on customer accounts.
• Managing and booking appointments for branch personnel and customers.

Alperton, Greater London, United Kingdom

Bachelor Of Arts (Ba), Business Management And Marketing, 2.1

Activities and Societies: Football, Peer Mentoring First year modules (Aggregate 2.1) - Perspectives on Organisations, Principles of.

Education record

Activities and Societies: Football A levels achieved in Business Studies, Psychology and Law Additional AS in Information and.