Salah Tarek

Salah Tarek Email and Phone Number

IT Service Desk Engineer @ The British University in Egypt
Salah Tarek's Location
Belbes, Sharkia, Egypt, Egypt
About Salah Tarek

At The British University in Egypt, our team excels in deploying and maintaining IT systems, with a focus on ensuring seamless operations across the campus. My role encompasses not just troubleshooting but also the strategic roll-out of pivotal applications like MS Dynamics 365. With an academic background in Computer Science from El Shorouk Academy, I bring a blend of theoretical knowledge and practical application to the table.The heart of my approach is empowering users—be they staff or students—with robust IT assistance and training. Our collective efforts have translated into an enhanced user experience and operational efficiency. As we navigate the evolving tech landscape, my goal is to continue leveraging my expertise to foster an environment where technology serves as a bridge to educational excellence and innovation.

Salah Tarek's Current Company Details
The British University in Egypt

The British University In Egypt

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IT Service Desk Engineer
None
Salah Tarek Work Experience Details
  • The British University In Egypt
    It Service Desk Engineer
    The British University In Egypt
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  • The British University In Egypt
    Information Technology Support Specialist
    The British University In Egypt Dec 2022 - Present
    Cairo, Egypt
    • Install and configure computer hardware, operating systems, and applications.• Supporting the roll-out of new applications (MS Dynamics 365)• Troubleshoot system problems by diagnosing and solving hardware and/or software faults.• Provide support, including procedural documentation and relevant reports.• Maintain daily performance of computer systems.• Resolve technical problems with (LANs), (WANs), and other systems.• Consulting with IT managers and other departments as required.• Providing IT assistance to staff and customers.• Training end-users on hardware functionality and software programs.• Resolving logged errors in a timely manner.• Monitoring hardware, software, and system performance metrics.• Updating computer software. as well as upgrading hardware and systems.• Provide technical support for 200+ users and ensure proper maintenance of workstations, printers, and peripherals.• Support disaster recovery plans, performing regular backups and creating Ghost images of workstations prior to upgrades.IT Solutions
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  • الجامعة البريطانية
    It Support Specialist
    الجامعة البريطانية Nov 2019 - Present
    القاهرة مصر
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  • The British University In Egypt
    It Helpdesk Specialist
    The British University In Egypt Nov 2019 - Nov 2022
    Egypt
    • Install and configure computer hardware, operating systems, and applications.• Supporting the roll-out of new applications (MS Dynamics 365)• Troubleshoot system problems by diagnosing and solving hardware and/or software faults.• Provide support, including procedural documentation and relevant reports.• Maintain daily performance of computer systems.• Resolve technical problems with (LANs), (WANs), and other systems.• Consulting with IT managers and other departments as required.• Providing IT assistance to staff and customers.• Resolving logged errors in a timely manner.• Monitoring hardware, software, and system performance metrics.• Updating computer software. as well as upgrading hardware and systems
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  • Computer Shop
    Information Technology Help Desk
    Computer Shop Nov 2016 - Nov 2019
    Cairo, Egypt
    • Responsible for the maintenance, configuration, and reliable operation of computer systems, networks, printers, telephones, and all IT devices.• Manage, Install and upgrade computer components and software.• Troubleshoot hardware and software errors by running diagnostics, and documenting problems and resolutions.• Updating computer software. as well as upgrading hardware and systems.• Provide technical support to staff.
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  • Computer Shop
    Sales Advisor
    Computer Shop Apr 2016 - Oct 2016
    Cairo, Egypt
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Salah Tarek Education Details

Frequently Asked Questions about Salah Tarek

What company does Salah Tarek work for?

Salah Tarek works for The British University In Egypt

What is Salah Tarek's role at the current company?

Salah Tarek's current role is IT Service Desk Engineer.

What schools did Salah Tarek attend?

Salah Tarek attended El Shorouk Academy, Shrouk Academy.

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