Main Tasks:• After sales Service Network Development.• Recruitment of After-sales Service Manpower.• Preparation and Assessment of Training Plans. • Tools and Equipment Sourcing (local & overseas).• Integration of after-sales Customer Service with company operations. • Oversight of Corporate Identity design layout & fitment of Showrooms and Service shops.After Sales Service Operation Management Duties:• Service Market Penetration Analysis (U.I.O, Market… Show more Main Tasks:• After sales Service Network Development.• Recruitment of After-sales Service Manpower.• Preparation and Assessment of Training Plans. • Tools and Equipment Sourcing (local & overseas).• Integration of after-sales Customer Service with company operations. • Oversight of Corporate Identity design layout & fitment of Showrooms and Service shops.After Sales Service Operation Management Duties:• Service Market Penetration Analysis (U.I.O, Market Potential & Penetration rate).• Service Operations Performance Analysis (Productivity, Efficiency).• Accounting Analysis. (Sales, Costs, Expenses & Operating Profits). • Service Business Marketing. • Pre-delivery inspection.• CRM (Utilization of Customer Filing system, encouraging customer retention and customer loyalty). Show less

Been promoted by SAJCO and DAEWOO cooperation to replace DAEWOO MOTOR representative and B.O.D member as production manager · Building a great team in production in all levels of responsibility (increased moral, loyalty, workmanship, team work spirit).I have been able to overcome production problems and raise targeted production rate by 29%. in six months which led to sales improvement by 10%.