Salah Ibrahim Email & Phone Number

Cairo, Cairo Governorate, Eg

•listening to customer requirements and presenting appropriately to make a sale;•maintaining and developing relationships with existing customers in person and via telephone calls and emails;•cold calling to arrange meetings with potential customers to prospect for new business;•negotiating the terms of an agreement and closing sales;•gathering market and customer information;•challenging any objections with a view to getting the customer to buy;•recording sales and order information and sending copies to the sales office, or entering figures into a computer system;•feeding future buying trends back to employers;•Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.•Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.•Recommends changes in products, service, and policy by evaluating results and competitive developments.•Resolves customer complaints by investigating problems; developing solutions.

• Studying the job description of the vacancy needed to be filled to determine the applicant’s requirements.• Attracting applicants by placing job advertisements on different websites.• Filtering And Screening Resumes And Selecting Qualified Candidate’s Resumes To Fulfill Job- Orders. • Conducting Phone / Face To Face Interviews and analyzing responses; and comparing qualifications to job requirements.• Build networks and applicant sources such as media, job fairs to find qualified passive candidates.• Representing the company in Job fairs such as Job Master (Get Closer 2014).

3 Ibrahim Elrefa3Y Street From Makram Ebeid

•Managing all customer service and documentation issues•Promoting new services and ensured customer's positive interactions with them•Handling Claims with necessary consult and negotiations with customer.•Developing staff capabilities that maximized efficiency and motivated the team.

• Provide information to customers’ inquiries.• Handle and resolve customers' complaints.• Provide support to customers over the phone.• Build a long-term relationship with the customer.• Meet the needs of pharmacies of drugs