Front Desk Team Leader And Duty Manager In Charge
Rotana Hotels
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Salah Sami Email & Phone Number
Front Desk Team Leader and Duty Manager in charge
at
Rotana Hotels
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✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Front Desk Team Leader and Duty Manager in charge
Location
Dubai, United Arab Emirates
Who is Salah Sami? Overview
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Quick answer
Salah Sami is listed as Front Desk Team Leader and Duty Manager in charge at Rotana Hotels, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Salah Sami.
Salah Sami previously worked as Duty Manager at Premier Inn Middle East and Front desk team leader at Rotana Hotel Management Corporation Pjsc. Salah Sami holds Diploma In Tourism Guidance, Tourism And Travel Services Management, Good from The Higher Insitute For Tourism And Hotels - Egoth.
Company email context
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Rotana Hotels
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Profile bio
About Salah Sami
High skill professional with 14 years of experience in the hospitality business, proven leadership, strong interpersonal abilities and motivational skills to achieve common goals. Also as a part of the COOEE Team at Caribbean World Resorts Soma bay, which is a specialised brand within the German Market. High skill with 2 years of experience in Dubai at food and beverage field which is complete my knowledge about hospitality. In addition to 6 years at front desk at premier inn dubai hotelMy personals goals:- To increase my knowledge about hospitality and its operation - To expand my personal career in Managerial Positions.Specialties:- Complain Management- Good Communications Skills
Listed skills include Teamwork, Team Leadership, Receptionist Duties, Front Office, and 12 others.
Current workplace
Salah Sami's current company
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9 roles
Salah Sami work experience
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Duty Manager
Front Desk Team Leader
Jul 2022 - Sep 2022
Front Office Team Lead
Oct 2019 - Mar 2022
Reception Team
Sep 2018 - Sep 2019
Team Leader
Feb 2018 - Sep 2018
Front Office Agent
- To fulfill all reasonable requests from guests to ensure their comfort, satisfaction, and safety- To have full information about all details of his job functions and duties. - To carry out and complete the Check-in procedures in conformity to the demands of guests.- To carry out and complete the Check-out procedures in conformity to the demands of guests.- To supervise availability of room inventory and guests preferences- To handle guests requests and complaints- To follow up all of the Forms and Correspondences relating to the Front Office.- To follow up the Shift book, as required, and regularly take over and transfer the Shift.
May 2014 - Dec 2016
Front Office Telephone Operator
- To answer all of the phone calls promptly with a courteous, smooth and understandable voice tone with the 3 rings- To fulfill the requests of the telephone callers as soon as possible and have the knowledge to deal with the switch phone boards - Must definitely avoid long speeches that may keep the line occupied, and avoid discussions with the callers on the phone.4. To receive and distribute the telephone messages.
Nov 2013 - Apr 2014
Receptionist
- Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and safety- Ensured that all guest requests, inquiries and concerns are responded to promptly.- Provided personalised service by addressing guests with names as well as deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail- Answered questions about shore excursions, ports of call and cruise- Resolved guest concerns immediately and/or refers to department head- Assisted in preparing guest paperwork is in order.- Assisted with guest billing and credit card registration- Assisted in preparing guest information materials is printed on time (daily program, menus, etc.)- Assisted in general administrative support; preparing letters and documents- Handled lost and found items- Maintained a cash floats for the Reception Desk and providing cash exchange and foreign exchange for guests- Maintained reception area to ensure that it is presentable, clean and orderly at all times- Maintained security of reception area by limiting access to authorised personnel- Handled complaints in a very friendly manner
Jan 2010 - Nov 2012
3 education records
Salah Sami education
Diploma In Tourism Guidance, Tourism And Travel Services Management, Good
The Higher Insitute For Tourism And Hotels - Egoth
Bachelor'S Degree, Tourism And Travel Services Management, 73%
German Language And Literature, Satisfactory
Goethe-Institut
FAQ
Frequently asked questions about Salah Sami
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What company does Salah Sami work for?
Salah Sami works for Rotana Hotels.
What is Salah Sami's role at Rotana Hotels?
Salah Sami is listed as Front Desk Team Leader and Duty Manager in charge at Rotana Hotels.
Where is Salah Sami based?
Salah Sami is based in Dubai, United Arab Emirates while working with Rotana Hotels.
What companies has Salah Sami worked for?
Salah Sami has worked for Rotana Hotels, Premier Inn Middle East, Rotana Hotel Management Corporation Pjsc, Premier Inn Hotels - Middle East, and French Bakery Llc.
How can I contact Salah Sami?
You can use AeroLeads to view verified contact signals for Salah Sami at Rotana Hotels, including work email, phone, and LinkedIn data when available.
What schools did Salah Sami attend?
Salah Sami holds Diploma In Tourism Guidance, Tourism And Travel Services Management, Good from The Higher Insitute For Tourism And Hotels - Egoth.
What skills is Salah Sami known for?
Salah Sami is listed with skills including Teamwork, Team Leadership, Receptionist Duties, Front Office, Customer Service, Customer Satisfaction, Leadership, and Analysis.
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