• Founded a startup specializing in project management, technology consulting, and AI• Managed the full lifecycle of multiple high-profile projects, from initiation to deployment, for large enterprise clients.• Served as the main point of contact for clients and internal teams, ensuring clear communication and alignment on project goals and expectations.• Prepared detailed project plans for all phases, coordinating with Resource Deployment Managers to secure necessary resources.• Applied project management principles, methods, and techniques to enforce project standards and provided feedback on process improvements.

• Responsible for complex implementations of DealCloud SaaS CRM with third-party data providers via APIs for legal, consulting, professional, & financial services firms with a total budget value of $4.45 million. • Managed the onboarding of clients from the product and security risk assessment phases to set-up of Active Directory, Identity Access Management, SSO, MFA, SAML, IP restrictions, and IP whitelisting. • Implemented AI-assisted governance, risk, and compliance (GRC) products such as: Intapp Conflicts, Anti-Money-Laundering (AML), and Client Due Diligence (CDD)for Private Equity and Law firms. • Contributed to Centre of Excellence, delivered new hire training, documented best-practice agile, scrum, & waterfall project delivery methodologies, process improvements, internal procedures, and client experience enhancements, collaborating with key stakeholders, executive, C-Suite, technical, & implementation teams.

• Managed complex Financial Services Cloud SaaS CRM software implementations for firms in private capital markets valued at over $4.2 million.• Responsible for project success and client satisfaction by managing client communications, internal resource management, budgets, forecasts, profitability scheduling, documentation, sales, demos, and proof of concept.• Coordinated API development, User Acceptance Testing, and Third-Party integrations with the Intapp Managed Services, DealCloud Technical Services, Support and Client Success Teams.• Contributed to Center of Excellence by delivering new hire training, project delivery methodologies, process improvements, internal procedures, and client experience enhancement.• Collaborated with key stakeholders, technical, and implementation teams to ensure successful project outcomes.• Demonstrated strong cyber security skills through experience with managing complex software implementations and coordinating third-party integrations in a highly regulated industry.

• Successfully completed the implementation of Payer-to-Payer Data Exchange API project for Payers using SAFHIR a Platform-as-a-Service (PaaS) Fast Healthcare Interoperability Resources (FHIR) data standard. • Managed the sprint stand-ups, retrospectives, backlog, client communications, & escalations while ensuring the secure management of PHI, HIPPA & PII using Microsoft Entra Role-Based Access Control (RBAC). • Scrum Master responsible for the Augusto agile development team and cross-functional collaboration with Onyx Technology using their OnyxOS to build with the SAFHIR Health API Resolution Engine (SHARE). • Overall accountability for tracking project schedule, scope, deliverables, budget, time, resource allocation, ensuring client success using the following tools: G-Suite, Teams, Azure DevOps, Postman & Office 365.

• Managed the implementation of several 3E legal accounting software implementations valued at that $4.8M • Successfully completed the first project to migrate a client from on-premises to the Microsoft Azure Cloud. • Integrated 3E with compliance software that checks conflict of interests during new business intake. • Mitigated risks and ensured compliance with federal, state, and local regulations while prioritizing client confidentiality and data security throughout the implementation and migration processes. • Oversaw consultant schedules, communication, and tracked customer progress, coordinating data conversion, development, validation, testing, troubleshooting, problem-solving and issue resolution. • Negotiated scope changes while delivering projects on time and under budget, ensuring successful project milestones, status, issues, risks, and resolutions were communicated to stakeholders.

• Led the implementation of 3E, a financial ERP for professional services organizations, and Xcelerate software.• Managed all aspects of project delivery, including consulting, scheduling, budgeting, and communication.• Delivered projects successfully, within budget and timeline, with quality and client satisfaction.• Provided leadership and motivation to project teams while negotiating scope changes and maintaining effective communication with stakeholders.

• Managed the upgrade and implementation of BDO’s multi-million-dollar 2nd generation Global Audit Process Tool, organized & led an international offsite event for Audit professionals to validate the system.• Collaborated with internal security, privacy, legal, tax, audit, technology, infrastructure, and architecture professionals and third-party vendors to find, define, and document requirements in ServiceNow, then developing UX/UI prototypes & Mockups using Axure, Draw.IO, and PowerPoint, & Adobe Creative Suite.• Coordinated with DevOps teams to ensure a smooth migration from legacy systems to the Azure Cloud. • Led an international cross-functional team of 10, including Blockchain developers, tax professionals, and analysts, to successfully develop strategic plans for a smart contracts project and global cryptocurrency exchange to track coin values, assess risks, monitor volatility and tax implications of clients’ investments.• Implemented a Conversational AI Chatbot for the Non-Profit Audit Business Line using QnA Maker & Robotics Process Automation (RPA), managed the Retain International resource planning software upgrade, and designed Microsoft Office 365 SharePoint sites using Forms, Surveys, and Flows.• Designed and developed Microsoft Office 365 SharePoint sites, Forms, Surveys, and Flows

• Project management and implementation of the new Enterprise Resource Planning (ERP) system, Statewide Integrated Governmental Management System (SIGMA) which replaced the legacy budget, human resource, procurement, and financial management systems.• Systems Analyst responsible for analyzing data, preparing mock-ups, conversion templates, crosswalks, and document maps. Monitored and mitigated security risks, issues, workflow, and cut-over planning in addition to aiding in the creation, evaluation, and restructuring of policies, procedures, and agency strategic plans.• Change Management Lead responsible for designing, delivering and managing effective communications to stakeholders, managers, and end users. Coaching and providing guidance on conflict resolution, strategic planning, problem-solving, mentoring, troubleshooting, and restructuring and documenting internal business processes and procedures.• Training Coordinator and Instructor of hands-on training and support across all business and functional areas. Administrator of the Learning Management System (LMS), coordinating online, in-person, and independent study courses to more than 800 End Users.• SAP Business Objects Reports Developer responsible for the design and development of Business Intelligence reports and dashboards. Built custom reports for the State Operations office, Budget office, and Michigan National Guard Tuition Assistance Program (MINGSTAP).• Testing Lead responsible for Software, System, and User Acceptance Testing at various stages of the SDLC. Developed test plans and supervised a team of 30+ testers to verify and validate the new systems.• Subject Matter Expert (SME) on Michigan's Statewide Integrated Governmental Management System (SIGMA) modules: Budget Development, Financial, Time, Expenses, Labor & Leave (TELL), Employee Self Service (ESS), Manager Self Service (MSS), Vendor Self Service (VSS), Human Resource Management (HRM), and Security and Workflow Administration.

• Responsible for recruiting and building relationships with Veteran Homebuyer Applicants and Veteran Homeowner Occupied Services recipients via community outreach. Raised awareness by organizing presentations, developing PowerPoints, and delivering speeches about the organization at Veteran Job Fairs and Networking events. • Provided direct support to the Veteran and Military Relations Manager which increased veteran and partner recruitment by 30% in less than 2 months. Assisted in maintaining the veteran applicant tracking spreadsheets and matching existing grants and grant requirements to veteran applicants and candidates. • Helped support activities connected to all veteran initiatives including developing relationships with prospective donors, sponsors, and volunteers. Managed a team of 12 volunteers and 6 interns at Veteran Build Renovation event which renovated and remodeled veteran's home and garage.• Hosted a booth at the Lacks Enterprises Employee Health Fair and networked with other social agencies to establish partnerships that benefited the Veteran initiatives. Connected with over 50+ veterans and their dependents and educated them about the Veteran Programs.

Defined, planned, coordinated, and obtained information requirements to support and launch new products and software releases for Michigan Child Support Enforcement SystemCoordinated with multiple resources efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, meet requirements, are implemented accurately and the full impact is understood by the business ownerInterfaced with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiatedPrepared and delivered project-wide training sessions on various technologies and professional certifications including, PMP, Agile, CBAP, ISTQB, IQBBA and Analytics

Assessed clients' needs, identifying and documenting requirements critical to achieving business objectives for State of Michigan Office of Child Support Data Warehouse TeamManaged the Ad Hoc Query Team supporting the Michigan Office of Child Support (OCS), DTMB, MDHHS, State Court Administrative Office (SCAO), Michigan Prosecuting Attorney (PA) Office, and Attorney General (AG) OfficeParticipated in JAD (Joint Application Development) Meetings, Gathering requirements and designed Ad-Hoc queries and reports, using SQL and SAP Business ObjectsTrained clients in various technologies, including Xcelsius Dashboards and other softwareIdentified project process impacts and worked to ensure processes were in place to support team operation and management of the Remedy ticketing system and backlog

Coded, debugged, documented, installed, and changed Oracle and Java programs and technologies. Developed and maintained documentation for all developed programs. Provided first-line problem resolution or escalation, as well as technical assistance.Developed, implemented and maintained application software including, Oracle PL\SQL Batch jobs, Packages, Procedures, Reports, Forms, and Web Services.Worked in cooperation with technical support to prepare application software procedures and documentation for usage, operation, backup and recovery, problem resolution, shut-down and initialization and process automationLiaised with end users to test application software, ensuring accuracy, integrity, interoperability, and completeness to achieve desired results

SLA IT Solutions was my start-up information technology, consulting and contracting business, which provided web development, design, software & PC sales, repair, & business management servicesCreated more than a dozen websites using the Agile Development Methodology ensuring that user stories are good with business value and accurate story points Manage E-Commerce efforts of a publishing company, including assuring the quality of the public website, inventory tracking system, and management of third-party sales

Managed all aspects of the College Advancement/GRCC Foundation office and eventsMaintained College Advancement budget including financial reporting, budget preparation, basic analysis, archiving, and filing systemProcessed mail, check deposits, acknowledgments, and tax receipts to be sent to donors

Certified MIG/Tig Welding Expert responsible for the fabrication of Exhaust Systems Blueprint interpretation, repair, inspection of materials and ensured that products were produced on time and are of good qualityTested products and subassemblies for functionality, quality, and assist machine operators

Inspected finished goods for quality defects daily in a fast-paced environment, verifying product materials, and paperworkSalvaged parts and made repairs to wheel trim systems, fixing seals, seepage, cuts, and other defectsResponsible for training fifteen new employees on all equipment and assembly linesOffered safety and job-specific training programs to help workers maintain or improve skillsDrove Forklift for the quality control, shipping, and receiving departmentsPerformed routine maintenance on forklift and auxiliary equipment, such as cleaning, lubricating, recharging batteries, fuelling, or replacing the liquefied-gas tank programs

Office Manager at the Marine Corps Security Force Regiment at US Naval Central Command in Manama, The Kingdom of BahrainManaged the Commanding Officer's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.Created expense reports, budgets and filing systems to ensure funding for per diem and mission-essential business matters.Developed and maintained an alert system for upcoming deadlines on incoming requests and events.Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.Processed travel expenses and reimbursements.Honorably Discharged & Decorated after serving in Operations Iraqi & Enduring Freedom providing security & counter-terrorism support to US Naval Central Command & 5th Fleet Held interim Secret security clearance and role of Security Officer handling incoming and outgoing secret encrypted messages using the Fortezza information security system

Legal Office Manager responsible for processing of legal cases for over 5000 Marines and acting as a liaison our Command and the Base JAG Office Assisted with investigations, court-martials, non-judicial punishments, punitive and non-punitive separations, drug screening, typing documents, maintaining legal documents/files Supervised a team of 24 Personnel staff members & created reports using Marine Corps Total Force System (MCTFS) and Unit Diary / Marine Integrated personnel system (UD / MIPS)Auditing paying information, preparing, maintaining inputting, personnel records, and awards processingAdministrative orders writing, transferring Marines stations, temporary assignment, special orders, and policies