Salema Ibrahim, Mba, Sap Certified,Pmp® Email & Phone Number

Egypt

• Managing the department responsible for delivering all services provided by ECS including SAP
• implementation/upgrade and migration projects, support and training services.
• Service delivery department includes around 50 team members classified into 7 teams.
• Managing SAP implementation projects according to SAP Activate Methodology starting from the “Prepare” phase till go-live and post go-live support during the “Run” phase.
• Reviewing projects’ deliverables according to the… Show more
• Reviewing projects’ deliverables according to the scope, phases and milestones (from business and technical perspective).

Managing SAP S/4HANA Implementation project in Metro Markets. Leading the “analytics team” to leverage SAP modeling and analytics tools to design and visualize business insights.Sound experience in Project Management and resources planning. Managed the project of implementing SAP in Metro Markets (including the 4 chains: Fresh Food, Metro, Kheir Zaman and.

Cairo Governorate, Egypt

o Initiating, designing, documenting and maintaining the processes and methodologies of work across the different teams within the company (Recruitment, Development and Testing processes).o Designing templates for different types of documents.o Selecting and initiating the tools to be used for the different processes.o Interviewing and selecting the team.

• Generating analytical reports on the different business areas (Financial, HR, Sales and Distribution, Material Management....etc) to be reviewed by the top management.
• Working on business objects tools of SAP.
• Working on business data warehouse content of SAP.
• Generating top management dashboards to reflect the enterprise KPI's.
• Generating analytical reports with different formats (tables, charts,..) using crystal reports, web intelligence, Dashboard, Design Studio, Explorer… Show more
• Generating analytical reports with different formats (tables, charts,..) using crystal reports, web intelligence, Dashboard, Design Studio, Explorer and SAP Lumira.

• Performing all project management activities: resources planning and management, project schedule planning, milestones prioritization, scope management, plan follow up and communicating with the customer.
• Acted as a point of contact to evaluate, research, analyze, document and resolve issues based on benchmarking and proved business knowledge.
• Work with clients and created realistic user requirements and avoid scope creep.

• Elicitation meetings with clients to gather their requirements.
• Shared in product features establishment.
• Studying and understanding ERP business best practices.
• Professional documentation for all business and system requirements.
• Generate functional and non-functional requirements from customer requirements.
• Analyzing the business needs, making gap analysis and ending up with business solutions to the clients.

Egypt

• Ensuring customers’ satisfaction and happiness versus the service provided.
• Maintaining high quality of service given to clients.
• Building a highly qualified support team.
• Direct communication with clients to assist them among their problems in OHR (OFOQ Human Resources).
• On-site support for clients when needed (inside and outside Egypt).
• HR business implementation (inside and outside Egypt).

-Receive customers issues related to our HR application and analyze them.-Solve issues either by direct communication with customers (if the issue enables me to do so) or programming (using power builder versions 9 and 11).-Database manipulation (SQL and Oracle)

(July, August 2007), (July, August 2008) in United Ofoq as quality control using Rational Robot for OHR (Ofoq Human Resources) product: -We tried to apply an automated testing strategy to perform full test on the HR system in an efficient way instead of manual testing which wastes a lot of time and effort and still not totally accurate.-Rational Robot (IBM.

Master Of Business Administration - Mba, E-Business, Excellent

Bachelor’S Degree, Computer Engineering, Very Good With Honor

Bachelor Of Engineering (B.E.), Computer & Systems Engineering Department, Very Good With Honor