Salem Chaker Email & Phone Number

Application Support Senior at Freddie Mac, MBA, SAFe 4 Devops

Mclean, Va

*Apply broad technical knowledge, judgment and analytical skills to analyze, develop and implement solutions for process improvements, trouble-shooting, production support, production operations and configuration management.*Capture, update and simplify production support resolution activities, production operations tools & capabilities, and configuration management sustainability & applicability.*Build practices, automated capabilities and communication across department for enhanced application and operational controls compliance including awareness, daily practice integration, evidence collection, successful completion, complexity reduction and resource utilization.*Enable configuration management across asset management capabilities for computing/servers, application components, software, network devices and other technical aspects to contribute toward impact assessment capabilities, improved decision making across IT services and sustainable IT lifecycle.*Full use and application of standard principles, theories, concepts, and techniques. Provide resolutions to an assortment of problems. Works under normal supervision. Follows established directions.*Work is reviewed for accuracy of technical analysis and overall adequacy. * Primarily intra-organizational with occasional inter-organizational and external customer contacts on routine matters.

Colorado

IAABO certified high school Basketball Official

Mclean, Va

• Manipulate large volumes of data using Excel.• Identify control weaknesses for the cyber security process and communicate this information to management.• Create documentation for the entire life cycle for cyber security user access.• Provide application support and responsible for the successful execution of the system and controls for the monthly close process for both Transfer and Termination team as well as segregation of duties team.• Identify improvements and participate in making remedial changes to tighten and enhance controls.• Approve or deny cyber security access tickets for Freddie Mac employees.• Create a developers’ list that list every developer that works for Freddie Mac based on job title, department or access to a source code repository using PeopleSoft extract.• Create a process mapping document that contains all data, employeeinformation, standard of procedure documents for every process used in Access Life Management for information security.• Create a user access tracker that performs various metrics for tracking tickets in the MAC (Modern Access Control) Request system.• Create and analyze work orders and access requests through Remedy and MAC.• Complete the morning and closing process for Transfer and Termination team, includes emails from HR.• Remediate and evidence accounts that require password changes and deletions.• Update tracker system for segregation of duties and transfer and termination tasks.• Provide periodic updates on baseline execution, project status and application enhancements to team and senior management• Create a strong relationship with VP’s, Directors, and Managers.

1025 El Dorado Blvd, Broomfield, Co

• Organize financial data for revenue reporting and data analysis purposes using Microsoft Excel and SQL Tools •Prepare data centric reports upon request for use in pro forma statements, data science and daily processes. • Create, approve, and modify billing and customer accounts with billing and customer applications including Kenan, SalesForce.com, toad, oracle and Siebel 7.8•Merge, organize and clean up data•Assist sales personnel with account allocation and management.•Prepare process documentation for standardized procedures.

Boulder, Co

Part owner of Boulderactive.com. It is the Definitive Guide to Health Sports and Fitness in the Boulder County.Provide a list of all sports facilities in the boulder county, servicing more then 10 cities. Readily available and useful information about how to stay active we help people try new activities, create a sense of community, provide companies dedicated to sports new patrons, increase the overall health and fitness of Boulder County and help encourage people to try new sports and activities.Negotiated contracts with dozens of local affiliates and organized product informationOrganized hundreds of tournaments ranging across the county. Wrote articles about local sporting eventsIn charge of marketing, advertising, website changing, and maintenance.SQL administration, trend analysis, distilling data, business intelligence reporting.Financially anlayze data using various business intelligence software.

Boulder County

Promoted numerous times within sports to finally Sports Coordinator.Data analysis and trend analysis using Microsoft Excel and various business intelligence software. Assist sports director in sports clinics, establishing and maintaining a healthy positive atmosphere. Management responsibility of over 100 employees.Program planning, development, implementation, evaluation, and maintenance operations. Planning and evaluating sports teams in various leagues. Administrative responsibility within the YMCA website changing and scheduling roster and game information. Coordination of all sports.Represent excellent public relations with the parents, coaches, and staff members.Coordinate, set up, and referee numerous youth and adult sporting events and competitions. Ensure the safety of participants including behavior management.

Boulder, Co

Boulder, Co

Worked as sales associate in the customer service department.Handled cash register as well as counted the cash in the Safety Vault after closing hours. Extreme security measures had to be taken.Demonstrated responsibility; ensured the highest quality of customer service.Facilitated presentation and effectively secured merchandise. Successfully met Sales Quota.

High School Degree

Activities and Societies: Cultural Club, Honors Society, Basketball Team, Soccer Team

Bachelor'S Degree, Economics

Activities and Societies: Economics Team, Debate Team, Sports Team

Civil Engineering

Activities and Societies: Civil Engineering department sports team, College honors team, Debate teamSpent a year in the United Arab.

A.A, Associate Of Arts

Activities and Societies: Front Range Community College honors program, part time front desk attendant, parking lot supervisorAttended.

Master'S Degree, Business Administration And Management, General

Education record