Highly driven, quick learner with strong leadership skills and recognized strengths in increasing productivity, team building, motivating and managing employees. Excels at analyzing complex situations and assembling diverse teams to solve problems quickly and respond to clients’ needs. Track record of double digit increases in customer satisfaction and employee engagement while exceeding all SLAs and delivering high-value results.Specialties: Performance Management, People Management, Training and Coaching, Team building, Problem management, Business Leadership, IT Strategy, Project Management, Operations, Business Management, Change Management, Franchises, Food Service & Retail, Vendor and Contract Management.