Salen Goundar, Pmp, Lean Six Sigma Green Belt

Salen Goundar, Pmp, Lean Six Sigma Green Belt Email and Phone Number

Senior Manager, IT Service Delivery at Panago Pizza Inc., Vancouver Chapter Chair - IFTBA @ Panago Pizza Inc.
Salen Goundar, Pmp, Lean Six Sigma Green Belt's Location
Richmond, British Columbia, Canada, Canada
Salen Goundar, Pmp, Lean Six Sigma Green Belt's Contact Details

Salen Goundar, Pmp, Lean Six Sigma Green Belt work email

Salen Goundar, Pmp, Lean Six Sigma Green Belt personal email

Salen Goundar, Pmp, Lean Six Sigma Green Belt phone numbers

About Salen Goundar, Pmp, Lean Six Sigma Green Belt

Highly driven, quick learner with strong leadership skills and recognized strengths in increasing productivity, team building, motivating and managing employees. Excels at analyzing complex situations and assembling diverse teams to solve problems quickly and respond to clients’ needs. Track record of double digit increases in customer satisfaction and employee engagement while exceeding all SLAs and delivering high-value results.Specialties: Performance Management, People Management, Training and Coaching, Team building, Problem management, Business Leadership, IT Strategy, Project Management, Operations, Business Management, Change Management, Franchises, Food Service & Retail, Vendor and Contract Management.

Salen Goundar, Pmp, Lean Six Sigma Green Belt's Current Company Details
Panago Pizza Inc.

Panago Pizza Inc.

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Senior Manager, IT Service Delivery at Panago Pizza Inc., Vancouver Chapter Chair - IFTBA
Salen Goundar, Pmp, Lean Six Sigma Green Belt Work Experience Details
  • Panago Pizza Inc.
    Senior Manager, It Service Delivery
    Panago Pizza Inc. Apr 2010 - Present
    Abbotsford, British Columbia, Ca
  • Accenture
    Infrastructure Team Manager
    Accenture Mar 2007 - Dec 2009
    Dublin 2, Ie
    Managed 22 IT Help Desk professionals performing end user support for 7000 employees, 110 locations, 3 companies, and 10000 devices. Responsible for managing, recruiting, staffing, counseling, career planning/professional development, mentoring and attendance management for staff. Accountable for achieving financial metrics, reporting service level agreements, trend analysis, client satisfaction and assessing change management impact.
  • Bc Hydro
    Technical And Quality Assurance Leader
    Bc Hydro 2000 - 2007
    Vancouver, British Columbia, Ca
    Technical Leader:Supervised and provided 3rd and 4th level technical support to IT Help Desk professionals. Managed work load to ensure timely completion of incidents and requests.Quality Assurance Leader:Evaluated and reviewed support calls for Help Desk professionals to ensure the highest level of customer support was provided. Maintained, calibrated and administered eWitness (program which manages recorded calls) system.
  • Klohn-Crippen Consultants Ltd.
    Help Desk Administrator/System Analyst
    Klohn-Crippen Consultants Ltd. 1997 - 2000
    Vancouver, Bc, Ca
    Maintained and serviced local area networks, desktops and laptops, security systems, telephone systems, and Engineering systems that included multi-function devices, field data loggers and plotters. Provided desk side and telephone technical support and education for users.

Salen Goundar, Pmp, Lean Six Sigma Green Belt Skills

Performance Management Team Building Change Management Management Leadership Project Management Team Leadership Coaching Security Training Technical Support Customer Satisfaction Troubleshooting Recruiting Employee Engagement Quality Assurance

Salen Goundar, Pmp, Lean Six Sigma Green Belt Education Details

  • Simon Fraser University
    Simon Fraser University
    Management Skills In Advanced Technology

Frequently Asked Questions about Salen Goundar, Pmp, Lean Six Sigma Green Belt

What company does Salen Goundar, Pmp, Lean Six Sigma Green Belt work for?

Salen Goundar, Pmp, Lean Six Sigma Green Belt works for Panago Pizza Inc.

What is Salen Goundar, Pmp, Lean Six Sigma Green Belt's role at the current company?

Salen Goundar, Pmp, Lean Six Sigma Green Belt's current role is Senior Manager, IT Service Delivery at Panago Pizza Inc., Vancouver Chapter Chair - IFTBA.

What is Salen Goundar, Pmp, Lean Six Sigma Green Belt's email address?

Salen Goundar, Pmp, Lean Six Sigma Green Belt's email address is sa****@****ail.com

What is Salen Goundar, Pmp, Lean Six Sigma Green Belt's direct phone number?

Salen Goundar, Pmp, Lean Six Sigma Green Belt's direct phone number is (866) 310*****

What schools did Salen Goundar, Pmp, Lean Six Sigma Green Belt attend?

Salen Goundar, Pmp, Lean Six Sigma Green Belt attended Simon Fraser University.

What skills is Salen Goundar, Pmp, Lean Six Sigma Green Belt known for?

Salen Goundar, Pmp, Lean Six Sigma Green Belt has skills like Performance Management, Team Building, Change Management, Management, Leadership, Project Management, Team Leadership, Coaching, Security, Training, Technical Support, Customer Satisfaction.

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