Adam Jones Email and Phone Number
No one knows everything. As much as we all have a niche and our organisations may be performing well, we can always improve and grow.I help people and organisations transform performance by harnessing and unleashing talent, understanding business process and getting to the crux of your biggest challenges. My ability to interpret the issues at the very heart of your business enable me to align services that are both relevant and guaranteed to deliver ROI while transforming performance.Being Multi-disciplined throughout my career I’ve worn many hats but fundamentally my success has always boiled down to the following:• I’ve always been selling since the day I left university• I’m always learning• I dream big and am always looking for the next challenge• I always place the customer at the heart of my endeavours• I’m a doer• I build effective teams that deliver• I always exceed targets 100% is just not what I aim for, additionally I can always demonstrate exceptional quantifiable achievements• I build exceptional relationshipsIf I am unable to help, I am almost always able to connect you with someone who can. Working globally in a variety of roles means I have fostered long lasting relationships all over the world. Additionally part of what I do is all about creating long lasting relationships, and when appropriate paying it back.►►►►►► Specialties Include ►►►►►►Management, Leadership, Coaching & Mentoring, Consultative Sales, Sales Team Management, Customer Service, Retail & Food, Training, Learning & Development, Continuing Professional Development, Career Development, IT certifications, Project Programme & Portfolio Management, Business Analysis, IT Architecture, CRM, People Management, Business Administration, Human Resources, Organisational Strategy, Consultancy for Directors, Global Business, Managed Learning Services, Business Process Outsourcing, Recruitment, Social Media, Performance Management, Channel & Alliance Management.
The B2W Group
View- Website:
- b2wgroup.com
- Employees:
- 83
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Chief Customer OfficerThe B2W Group Oct 2023 - PresentUnited Kingdom
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Non Executive Director3Thinkrs May 2023 - PresentLondon, England, United KingdomResponsible for providing strategic guidance and expertise to shape growth strategy. This includes offering valuable insights, participating in board meetings, and advising on sales and business development strategies. Additionally, I will leverage my experience to analyze market trends, evaluate risks, and make informed decisions. -
Managing DirectorQa Ltd May 2022 - Jul 2023London, England, United KingdomLeading the Learning Regional Sales Organisation across the UK I am responsible for the successful delivery of all aspects of Sales Strategy delivering revenues in line with Group Financial Objectives and financial planning. Member of Learning Board supporting Exco. Responsible for Revenues of £60million (EBITDA 0f 30%+) with 15% YoY growth across 3000+ customers and a team of over 130.Key Responsibilities include: Client Segmentation & Team Structure, Go-To-Market, Sales Enablement, Price Realisation, Average Client Value, Sales Productivity, P&L, Account Planning & Sales Strategy, Commercial Excellence, Value Proposition, CRM and Digital Transformation agenda and most importantly of all the Employee Value Proposition within Sales. -
Sales DirectorQa Ltd Jun 2020 - May 2022England, United KingdomLeading a Large Team across multiple service Lines (Apprenticeships, Learning & Consulting - RTD) Responsible for revenues in excess of £20million with EBITDA contribution of 40%+Analysing market place trends, competitive risk and customer strategy to drive revenue growth and profitabilityBuilding strong relationships with key clients and/or influencing client teams' learning, talent and skills culture to maximise buying decisions and outcomes.Proactive contribution to high value client/prospect bid activity.Leading on Key Strategic initiatives and projects that influence the sales approach across 1QA Annual Growth in excess of 10% YoYResponsible for opening up a new service line worth £2million per annum through new contract winQualified Multiple times for Club110 incentive
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Head Of SalesQa Ltd Jun 2015 - May 2020Manchester, United Kingdomo Responsible for sales strategy and accountable for cost centre performance o I lead and manage a large Sales Team ensuring we develop new business, build sustainable relationships and retain existing customers o I Lead, motivate, develop and inspire a team of Account Directors, Account Managers and Account Executives structuring their activity and performance to deliver results through identifying and implementing opportunities for marginal gaino I Manage the performance against target of invoiced sales and margin contribution through the effective distribution of customer and prospective opportunity. Ownership of the pipeline generation and forecasting process and performance in line with approved targets.o I Ensure our team performs in the most productive and efficient manner for the business by maximising margins and sales performance whilst managing costs and ensuring payment is received in a timely manner.o Contribution to the wider business through sharing of best practice with the wider community is commonplace for me; these support and drive business development opportunitieso I take continuous ownership of customer interests in proposition, service standards, operational, facility and scheduling, taking responsibility for communicating service delivery barriers to success in relation to quality, schedule availability and overall customer experience.
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Regional Sales ManagerQa Ltd Jun 2014 - Jun 2015Yorkshire, Humber & North EastKey Accountabilities are:o Working with the Head of Sales & Sales Director to turn the Regional business strategy into an effective new business growth plan o Drive business revenue within the sales team by identifying and closing new opportunities and expanding learning services within the teams’ accounts through the development of individual account planso Through the team, work with new and existing key clients to understand business needs and drivers and up sell mutually beneficial serviceso To ensure regular coaching of team to help improve performances, drive business intelligence and grow confidence amongst team.o To ensure we aid individual development in line with Sales Director strategy.o To ensure effective alignment and rotation of accounts based on capability, experience and regular account performance reviews.
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Sales Team Leader - North East RegionQa Ltd Apr 2012 - May 2014North East Of EnglandAchievements:• Increased account yield significantly finishing 140% to target over the period• Improved and enhanced the range of products placed into our MLS (Managed Learning Service) Clients.• Sold the largest ever leadership and management development programme the company has ever rolled out. Extending to 2800 managers in a single organisation.• Responsible for the training of the first ever volunteers used on the world famous Tour de France (10,000 volunteers) • Qualified for “Club 110” annual incentive which is for individuals who achieve over 110% of their targetsDuties & Responsibilities:•Assist HOS with the guidance of the regional sales team, ensuring the focus on the development of new business within each territory is maintained at all times alongside retaining and building sustainable relationships. •To motivate, develop and inspire the regional sales team, working with the HOS to structure their activity and performance to deliver results.•To successfully mentor each of the team to ensure margins are maximised at all times •To retain a senior sales role in key accounts, maintaining ownership of pipeline and accurate forecasting in line with agreed targets and objectives at an individual level. •To assist & provide ongoing support to the Head of Sales to achieve the desired targets and results. •Assist HOS with any marketing campaigns and sales initiatives
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Account ManagerQa Ltd Aug 2008 - Apr 2012LeedsAchievements:• Worked across three different business units within the organisation, including Professional Development, Partner Solutions and Core Sales • Increased revenues year on year via the delivery of the wider QA business strategy• Sold the full portfolio of courses across the entire QA portfolio, • Increased revenue into the North East Centre to record levels, through excellent scheduling and marketing campaigns specifically focused on the NE region.• Nominated as a customer service champion by customers repeatedly as such being nominated as part of the customer response team aimed at driving ongoing service improvement within the business• Recorded record sales from a wide range of clients, who have never before purchased large skills licenses• Qualified for “Club 110” annual incentive which is for sales people who achieve over 110% of annual targetsDuties & Responsibilities• Proactive New Business Wins, Pipeline Development and forecast accuracy• Customer Satisfaction and Account Planning and Development• Engaging all areas of the business in respect of customer servicing, as well as planning the schedule • Monitoring our competitors schedule to ensure we remain the regions market leader, via maintaining a strong learning knowledge and understanding of the marketplace• Engaging various departments to deliver world class training solutions including Bids, Scheduling, Marketing, Courseware and Resourcing.• Introducing "new products" to existing customers from the full range of QA’s extensive portfolio
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Sales Director - Contract Role3R Software Solutions Oct 2006 - Aug 2008Johannesburg Area, South AfricaAchievements• Set up a “virtual bid office” so I could oversee all bid related work as it was ongoing across all sales opportunities globally• Delivered demonstrations of software to stakeholders at all levels including World Bank and IMF officials • Sold a range of IT solution systems including HR, Accounting, CRM, Biometric solutions ranging from $10,000 - $26,000,000 in value Duties & Responsibilities• Was a key point of contact for all bid stakeholders• Responsible for the overall content and quality of all demonstrations and bid documents• I personally wrote and submitted all final bids so that they met all tender requirements to IMF & World Bank policy as well as the Government's procurement procedure for the largest contract
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Account ManagerQa Iq Apr 2006 - Oct 2006Leeds, England, United KingdomAchievements Ø Attracted significant new business through cold calling and prospectingØ Retained customers who were extremely unhappy through pro-active account managementDuties & ResponsibilitiesØ Attracting new business from limited account baseØ Managing the delivery of IT training solutions to existing customersØ Arranging and attending meetings with clients in the interest of winning new businessØ Ensuring a maximum return from a limited account base -
Sales ManagerPro-Tec Aug 2005 - Apr 2006Bradford, England, United KingdomAchievementsØ Increased sales through ‘hands on’ management of the call centre, resulting in a 25% increase in salesØ Decreased refunds through implementation of a new customer care programmeØ Introduced a new programme to encourage repeat orders from existing customersØ Was key point of contact while creating our first ever PR campaign. Duties & ResponsibilitiesØ Operating in a consultative role was responsible for complete overhaul of the sales/marketing strategy of the organisation
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Sales/Channel Manager3R Software Solutions (Pty) Oct 2003 - Jun 2005South AfricaAchievementsØ Delivering windows based software to our DOS based clients. Converted 50% of client base despite no upgrades in the previous 6 yearsØ Won Key new ContractsØ Signed new supplier and partner agreements, each time negotiating increased percentages for 3R, Ø Introduced new staff training and development programmeDuties & ResponsibilitiesØ General responsibility for the sales team ensuring the team functioned effectively and met its day-to-day requirements and targets,Ø Responsible for organising trade events and user conferences,Ø Negotiation of all major contracts, and through effective communication Identifying client’s specific requirements, then matching those requirements to our products,Ø Manage the delivery of implementations often overseeing each project as the Supervising Consultant,Ø Managed PR Campaign for international markets,Ø Managed African Distribution Network, role involved frequent travel across Africa.
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Project Manager/Branch ManagerUnipro Enterprise Software Jun 2002 - Oct 2003Lilongwe, Central Region, MalawiØ Project Manager on Government Of Malawi HR Implementation. Responsible for delivery of all project objectives and liaison with the client as well as IMF and World Bank representatives. Achieved sign off on time, and with an increased budget.Ø Day to day management of the office in accordance with all legislation.Ø Supervision of the support team to ensure maximum client retention and delivery of support to the required BS EN ISO 9001 levelØ Completion and filing of all company accounts/tax/legal returns and full control of local bank account.Ø Overall responsibility for the profitable management of the business.Ø Preparation and filling of: company accounts, VAT returns, P.A.Y.E. deductions and N.I.C.Ø Producing annual budgets and business development plans.Ø Developing and maintaining strong customer relations based on credibility and mutual trust.Ø Managing all human resources including interview and recruitment as well as directing all sub contractor activity.
Adam Jones Education Details
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Hospitality Management -
Ratcliffe CollegeGcse
Frequently Asked Questions about Adam Jones
What company does Adam Jones work for?
Adam Jones works for The B2w Group
What is Adam Jones's role at the current company?
Adam Jones's current role is Helping People Solve Critical Talent Issues.
What schools did Adam Jones attend?
Adam Jones attended University Of Central Lancashire, Ratcliffe College.
Who are Adam Jones's colleagues?
Adam Jones's colleagues are John Pickard, Joel Harper, Natalie Lockett, Gary Drake, Carlota Labra Alvarez, El Rouse, Time Elijah (Actively Seeking Employers).
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