Bhakti Vibhandik Email & Phone Number

Work Responsibilities:- Customer-Facing Solutions: Provide Salesforce Pardot solutions in a customer-facing role, designing and implementing strategies that meet customer business requirements and contribute to their success, enabling them to make data-driven decisions.- Pardot Package Installation: Manage Pardot package installation from scratch, including Salesforce admin-level page layout configuration.- Marketing Assets Creation: Create standard and custom Pardot email templates, landing pages, and forms. Recommend target markets and strategies to grow client businesses.- Client-Specific Configuration: Configure the Pardot application based on client requirements. Create campaigns, add users, assign roles, and manage the import/export of prospect data into Pardot.- Engagement Studio Campaigns: Develop Pardot drip campaigns using Engagement Studio and create dynamic lists for prospects tailored to client business needs.- Prospect Scoring Adjustments: Modify Pardot prospect scoring rules according to business requirements and integrate Pardot with various other cloud platforms.- Lead Management: Set up lead scoring rules, sender profiles, domain management, and email preferences for prospects in Pardot.- Administrative Settings: Handle Pardot administrative settings, including configuring scoring and grading models, syncing Salesforce custom fields, and tracking email template responses. Troubleshoot and resolve platform issues like sync errors and field mapping.- Lifecycle Management: Manage the lifecycle of visitors to Pardot prospects. Create Pardot marketing assets such as automation, workflows, email tracking reports, prospect lists, and manage the database.- Continuous Improvement: Stay updated with Salesforce releases and best practices to suggest and implement improvements in Salesforce usage within the organization

Work Responsibilities:- Learning Salesforce Fundamentals: Participated in training sessions and self-study to understand the basic features and functionalities of the Salesforce platform, data management, and customization.- Assisting in Configuration: Assisted senior consultants in configuring Salesforce settings, including page layouts, record types, custom objects/fields, and dashboards.- Salesforce Configuration: Gained hands-on experience in configuring Salesforce to meet organizational needs, including setting up page layouts, record types, custom objects, custom fields, reports, and dashboards.- Profiles and Roles Management: Learned to manage Salesforce profiles and roles based on the organization’s role hierarchy. Assisted in implementing record-level and field-level security and configuring sharing settings to ensure appropriate data access and security.- Advanced Salesforce Features: Supported the use of advanced Salesforce features such as process builders, validation rules, workflows, approval processes, and sharing rules to automate complex business processes and improve efficiency.- Data Management: Assisted in managing data import and export in Salesforce and ensured high data quality through regular data cleaning and maintenance.- User Management: Assisted in setting up and managing user profiles, roles, and permissions based on the organizational role hierarchy to ensure proper access control.- Documentation: Helped document configurations, processes, and changes in the Salesforce environment to maintain clear and accurate records.- Troubleshooting Assistance: Provided basic support in troubleshooting and resolving issues reported by users, escalating more complex issues to senior consultants.- Client Interaction Support: Shadowed senior consultants during client meetings to understand client requirements and how to translate them into Salesforce solutions. Assisted in preparing materials and reports for client presentations.