•Worked with various level of domestic and internationally management including external brokers on enhanced complexAccount process & issued policies for upstream and downstream Energy line of business.•Trained India team remotely on using E-accounting system. Solved discrepancies between domestic & international accts.•Took lead of all account assigned including making sure all the parties involved are paid accurately and timely.•Exceeded all standard key performance indicators & services while maintaining risk management compliance procedures.•Managed complex accounts and worked with underwriting materials including submission slips, binders, & policy wordings.•Performed quality control assurance.

•Implemented an organized departmental admission process to evaluate requirements for Grad students.•Conducted orientations for incoming transfer and new students for all MA & BA degree plans under Communication dept. •Analyzed students for Re-admission from suspension and probation. •Reviewed and assist undergraduate students with transfer credits & developed four year plan for BA degree. •Generated ad-hoc reports for director & supervisor for decision making. •Assisted international students for the Masters and provide assistance to comply with law to maintain student visa status.

•Implemented an organized departmental admission process to approve requirements for Grad students.•Conducted orientations for all incoming transfer and new students for all MA & BA degree plans. •Evaluated and approved students for Re-admission from suspension and probation. •Guided International students with transfer credits & developed degree plan for MA & BA while maintain their visa. •Generated ad-hoc reports for Director for compliance.