Thanzeer Salim Email and Phone Number

Design plans to identify and evaluate current ICT system services and practices to propose necessary modifications in SLAs (services level agreements) for IT system• Effectively managing ICT project plans, structures, associated costs & budgets, allocating resources with use of project management methodologies• Identify and remove flaws and deficiencies in existing system methods to ensure continuity in current ICT services• Use process modeling expertise to manage and supervise datacenter and propose guidelines for designing supporting system software• Ensure the effective, prudent and responsible use of available resources by ensuring compliance with relevant policies, system guidelines and specifications• Ensure flow of system activities with support and installation of new system components to satisfy user needs and maintain business integrity• Design and coordinate functional specifications and solutions to users regarding disaster recovery procedures, identifying and rectifying system errors, maintaining backups for IT system and information• Design and implement functional solutions and specifications to ensure delivery of an effective level of technical ICT services for system• Disseminate necessary information and provide guidance to IT department and Head in complex system strategic decision making procedures• Evaluating needs for conducting training sessions regarding ICT practices and new services.• Handle major ICT project and plans ensuring significant resource management, development and implementation of systems and components to ensure delivery of optimal and effective IT technical services ,Biomedical Equipment and consumables, sales and service.Healthcare Equipment Management with stock control & Inventory Management.Installation & maintenance of various biomedical equipment,Project preparation with complete details and pricing.Negotiating with vendors for best pricing.Checking the availability of products with other suppliers .

Deployment of IT infrastructure in all aspects both (hardware and software)Design infrastructure for Planmeca Romexis software to all dental equipment's all over the King Saud university (college of dentistry).Work closely with Bio-medical Project Managers to support ,implement and design IT infrastructure for dental machines and Dental X-ray equipment's.Evaluate and support diverse remote access client platforms. •Document solutions, prepare training, and coordinate support for internal and external customers.• Coordinate system development to include design, integration, and formal testing. Analyze and provide implementation plans. •Build and modify systems to meet project and user requirements. •Provide advanced troubleshooting for applications and systems. •Provide mentoring to fellow administrators. •Configure and tune hardware and software to ensure optimum performance and resource utilization. •Generate technical support documentation for systems and application. •Perform Project IT implementation management •IT Infrastructure Planning. •IT Budget Planning •Risk Management and Change Management.

AMCO (Now Nawah Healthcare) is one of the leading company in Kingdom of Saudi Arabia involved in MedicalEquipment sales and service.  It is an annex company of well known Nazer group ofCompanies. • Remain a main point of contact for IT related issues.• Ensure that all IT responsibilities are handled efficiently and effectively.• Prepare weekly reports; present the same to head of department.• Ensure accuracy of information  contained in IT report & compliance with statutoryrequirements.• Manage the day-to-day IT support of the company.• Monitor servers and network and report to department head.• Prepare projects for any server migration application.• Continuous monitoring of internal network data flow and identify any network latency.• Coordinating with other business unit managers and ensure that the IT support is actual     to the Business Criticals.

Installation of Network components ,CCTV installation ,Door Access system configuration to the clients .Prepare Quote for customers .Coordinate with a team of 6 members for installation and commissioning .And maintain customer service records .

Supporting client for configuration of Cisco routers and servers . Implementation of Cisco unity Express for our clients .troubleshooting for Cisco endpoints.Networking (routing and switching)