Salina Shrestha
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Salina Shrestha Email & Phone Number

Information Technology Help Desk Support at IT Capital Solutions at Coles Group
Location: Belconnen, Australian Capital Territory, Australia 3 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Coles Group
Role
Information Technology Help Desk Support at IT Capital Solutions
Location
Belconnen, Australian Capital Territory, Australia

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Salina Shrestha is listed as Information Technology Help Desk Support at IT Capital Solutions at Coles Group, based in Belconnen, Australian Capital Territory, Australia. AeroLeads shows a matched LinkedIn profile for Salina Shrestha.

Salina Shrestha previously worked as It helpdesk specialist at It Capital Solutions and Customer Service Representative at Coles Group. Salina Shrestha holds Business Information System from Australian Institution Of Higher Education.

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Coles Group

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Profile bio

About Salina Shrestha

Highly enthusiastic and experienced IT support professional with proven experience in putting expertise to practice and outstanding communication skills to interact both with clients and company. Adept at troubleshooting issues and providing technical support to end-users. Offers proficient and productive assistance for various IT concerns, such as network connectivity, software installation, and Configuration. Moreover, Proficient in Azure and Office365. Passionate about staying up-to-date with current and emerging technologies and finding innovative solutions to improve business operations. Strong problem-solving skills and ability to work in a fast-paced environment. Expertise in cloud computing, cybersecurity, network administration and willingness to learn and grow personally and professionally. Additionally, I possess excellent time management skills to ensure prompt delivery of my services.

Current workplace

Salina Shrestha's current company

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Coles Group
Coles Group
Information Technology Help Desk Support at IT Capital Solutions
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3 roles

Salina Shrestha work experience

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It Helpdesk Specialist

Current
It Capital Solutions

Australia

  • Provided technical support to the users and clients locally or via VPN connection and ensured proper maintenance of Workstations.
  • Logged all tickets as well as service requests and collected the required information through an effective incident management system.
  • Escalated incidents and requests beyond the scope of L1/L2 to Level 3 Support teams in a timeline manner.
  • Worked on internal asset management, keeping the track of assets, labelling them, managing, and liaising with external vendors for hardware support.
  • Supported the internal hardware, software, networks, and other peripherals.
  • Provided application support by installing operating systems, Microsoft 365, Applications, and other enterprise applications.
Jan 2023 - Present

Customer Service Representative

Current
Coles Group

Australia

Jan 2023 - Present

Customer Service Representative

Maroubra Fish Market

Sydney, New South Wales, Australia

Oct 2018 - Jun 2022
1 education record

Salina Shrestha education

  • Australian Institution Of Higher Education
    Australian Institution Of Higher Education
    Business Information System
FAQ

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What company does Salina Shrestha work for?

Salina Shrestha works for Coles Group.

What is Salina Shrestha's role at Coles Group?

Salina Shrestha is listed as Information Technology Help Desk Support at IT Capital Solutions at Coles Group.

Where is Salina Shrestha based?

Salina Shrestha is based in Belconnen, Australian Capital Territory, Australia while working with Coles Group.

What companies has Salina Shrestha worked for?

Salina Shrestha has worked for It Capital Solutions, Coles Group, and Maroubra Fish Market.

How can I contact Salina Shrestha?

You can use AeroLeads to view verified contact signals for Salina Shrestha at Coles Group, including work email, phone, and LinkedIn data when available.

What schools did Salina Shrestha attend?

Salina Shrestha holds Business Information System from Australian Institution Of Higher Education.

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