Salisha Mitchell Email & Phone Number

Oklahoma City, Ok, Us

Call and speak to new cases from hospitals and clinics around the state of Oklahoma wether they were children or adults.Verified information because of HIPPA laws and documented whom we spoke to.Asked a series of questions to determine where they have been in the past 14 days to see whom the case have been in contact with or locations where they have been.Probed certain questions to get a better understanding of what to enter and type correct dates.Gave the case based on the locations and times a date they had to isolate for and could not be out in the public.Documented information after the phone call in your notes wether it were the school, Job, place they visited, and people they’ve seen.

Update customers on their vehicles.Call customers to schedule appointments for repairs and estimates.Manages appointment as they come in by printing off documents for the estimator and make sure they have a rental.Scan in documents then link them to folders and files on the computer.Manages emails and faxes as they come in. Speak with insurance if needed.Attach checks from insurance to files as well was credit card payments that were made then send them off to the bank in another system.Make sure customers are satisfied with the service.

I talk with soonercare members to set SoonerRide reservations but I also work with several other states such as Missouri, Iowa, Michigan, and Kansas for members to get to and from non emergency appointments. I step in when other offices are closed and handle their members as I do mine.I work with several different Medicaid plans to make sure that these rides are covered through out these states By checking the member eligibility to make sure that they are active.I also deal with customer complaints and try to resolve the issue so that it does not get escalated beyond my scope of support.I make sure members are always satisfied with our service!

Talking on the phone to customers to set appointments for dealership.Taking notes and writing emails to new leads as well as following up on previous ones.Persuading customer to make deals on vehicles such as Kia, Mazda, Infiniti, Land Rover, and Buick GMC. Keeping Tabs on appointments and shows to meet end of the month sales goals.Working in a team/ competitive environment to make sure we make our percentage for the month.

Oklahoma City, Oklahoma, United States

Adding in Doctors charges to patients profiles along with adding their insurance information plus demo from A system called Ge rimed.Billed patients charges And did insurance follow with correspondence to see why the insurance didn’t pay or found out what types of insurance were primary by using Availity, Trizetto, Integris, and Medicaid websites.Also took payments by phone.Posted money that the doctors received.

Midwest City Oklahoma

Customer service agent in the store while selling Directv, Cell phones, Internet, etc..Always made sure the customer was satisfied before leaving the Also had to meet goals every month in sales.

Oklahoma City, Oklahoma

Using Sales Force, FMS, AVV,VG and hCentive to Help member in the state of enroll in health insurance as well as help member make payments

Oklahoma City, Oklahoma

Answer leads from the day as well as follow up with leads to makeappointments for The SalesmanThen Answer inbound calls aboutvehicles that are available on the Bob Howard Website.▪ Answer pricing, closing costs, as well as calculate their trade value.▪ Work the deal as if I were a salesman by getting their credit app andfinding out the money that they will be putting down or just to see if are approved and Got paid commission by the sales and appointments were made every month​.

Oklahoma City, Oklahoma

Filed documents and files and transferred in and out device shipments that were in warranty and out of warrantyAssisted associates in troubleshooting customers devices such as reformatting the software and performing diagnostics, along with other troubleshooting steps.If there was no fix for it then we gave the customers different option that fit their needs.

Yukon, Oklahoma

Taking calls and making schedules to repair Apple productsSelling and knowing details about new products that were launching every September.Handling customer’s payments online through AppleCare

Midwest City,Oklahoma

Selling products in electronics such as selling TV’s, Laptops, Sound bars, and iPad products.Used different computer software’s to look up items and do inventoryMaking star credit card accounts and handling cash.

Oklahoma City, Oklahoma

Checking in school groups while also cash handling other customers.Filing membership papers in the systemAlso working in the Science shop when they were needing assistance