Salisha Vlieger Email & Phone Number

Global

• Execute horizontal and vertical internal company audits to improve processes (Lean Six Sigma).• Total quality audits to ensure regulatory compliance, customer satisfaction, and financial success. • Continuous monitoring and improvement of the Quality Management System (QMS).• Perform external audits to assess compliance, certification, and or accreditation status per quality standards.• Contribute to enhancing employee performance by creating a respectable global mindset and positive work environment to boost performance.• Formulate change management activities to support employees and teams to achieve transformation.• Maintain, develop, and apply organization’s QMS.• Identify QMS compliance deficiency and promote staff competency with relevant training.

North Holland, Netherlands

Trinidad And Tobago W.I.

• Led projects from inception to completion using Lean Six Sigma methodologies.• Promoted Kaizen to ensure the company delivered superior products efficiently resolved inquiries and fostered customer loyalty.• Identified critical areas for process optimization through operational audits leading to a 7% annual reduction in operational expenditures and improving adherence to SOPs.• Administered the PDCA cycle and integrated 5S visual management techniques, enhancing workflow and safety, boosting productivity, and elevating team morale, which contributed to a USD 340K increase in annual profits.• Represented the company at Chicago PACK EXPO and successfully secured new clients.• Spearheaded company expansion to South America, Europe and China.

Export Centres Company Limited, Champ Fleurs Trinidad W.I.

• Lead quality systems auditor for the government of Trinidad and Tobago assessing 17 training facilities delivery of the country’s Technical and Vocational Education and Training (TVET) programs. • Facilitated the process of converting the government's environmental, social, and governance (ESG) goals into operational policy for the production and training departments, intending to obtain preferred supplier status.

Chaguanas, Trinidad W.I.

• Accredited Technical and Vocational Education and Training (TVET) qualifications.• Planned and formulated business development strategies to promote the Trinidad and Tobago, National Vocational Qualifications [TTNVQ].• Developed training standards in collaboration with industry experts. • Conducted ‘train-the-trainer’ workshops with industry experts to ensure consistent delivery of training at scale.

West Indian Tobacco Company Limited, Champ Flures, Trinidad W.I.

• Audited in-house primary and secondary manufacturing divisions.• Developed and implemented PDCA and CAPA plans with the quality team.• Streamlined production staff processes utilizing LEAN methods, resulting in 37% waste reduction and 20% increase in operational efficiency.• Maintained quality information database for global compliance.• Trained production and marketing employees to identify product non-conformities.• Conducted supply chain audits.• Supported team-building activities to assist the company achieve change.

Bachelor Of Science, Psychology, First Class Honours

Certification, Project Management

Medical Devices - Quality Management System Iso 13485:2016

Certified Quality Manager

Activities and Societies: The American Society for Quality

Certified Quality Auditor

Activities and Societies: The American Society for Quality

Business Administration And Management

Completed 2 of 3 years

Globalisation Of Organised Crime

Mental Health Awareness

Dutch As A Second Language

The Science Of Well-Being

Certificate, Advanced Statistical Process Control

Recognition, Evaluation & Control Of Safety Systems

Performance Management & Control Of Safety Risks

Implementing Quality Tools

Higher National Diploma, Science Technician