With over 20 years of experience in retail, B2C and B2B sales, I have developed skills on maximizing customer satisfaction, deepening product knowledge, and focusing on team collaboration. My background includes diverse industries, where I have consistently driven sales. I bring a strong ability for problem-solving, marketing and digital tools. I enjoy taking part in progress development. I'm working in both Finnish and English. When it comes to managing data in retail, I’ve got a solid understanding on everything from product management to customers management and supplier coordination. I have been managing orders, handling pricing strategies, sorting out shipping issues and handling invoicing. I have been figuring out how to make the most profit while keeping our stock moving, helped to make our processes better and kept our ERP system accurate. I’ve also been helping customers and coworkers on the use of Extranet and ERP.My entrepreneurial experience in photography is awsome example of my ability to manage projects independently, from business planning to execution, showcasing a well-rounded and dynamic professional profile.Feel free to reach out – I’d love to connect and learn more about you!
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CofounderTyönhautomoHelsinki, Fi -
SalesInstru Optiikka Oy May 2023 - PresentHelsinki, Uusimaa, FinlandMy role is to sell optical products under two different concepts: Nissen and Instrumentarium. Providing excellent customer service and assisting customers in selecting the right eyewear and optical products. * Preparing and presenting offers to customers. * Managing and processing customer orders efficiently.* Resolving customer complaints ensuring customer satisfaction.Working closely with optometrists and ophthalmologist to ensure customers receive the best care… Show more My role is to sell optical products under two different concepts: Nissen and Instrumentarium. Providing excellent customer service and assisting customers in selecting the right eyewear and optical products. * Preparing and presenting offers to customers. * Managing and processing customer orders efficiently.* Resolving customer complaints ensuring customer satisfaction.Working closely with optometrists and ophthalmologist to ensure customers receive the best care and products. Participating in remote vision screenings to assist optometrists online and be able to help more closely with customers vision needs. Collaborating effectively with team members to achieve sales targets and provide excellent service. Working everyday in Finnish and in English. Show less -
Customer Service, Sales Support And After SalesVandernet Oy Mar 2018 - Oct 2022Helsinki Area, FinlandI worked with extensive duties in importer across three industries (sports and outdoor, industrial safety and corporate gifts). Key part of my job was daily problem-solving in both Finnish and English. I engaged in conversations with representatives from brands, logistics companies, outsourced warehouses, sellers, dealers, and consumers across Europe, America, and India.My tasks were diverse and varied:* Welcoming customers to showroom * Checking the background of new… Show more I worked with extensive duties in importer across three industries (sports and outdoor, industrial safety and corporate gifts). Key part of my job was daily problem-solving in both Finnish and English. I engaged in conversations with representatives from brands, logistics companies, outsourced warehouses, sellers, dealers, and consumers across Europe, America, and India.My tasks were diverse and varied:* Welcoming customers to showroom * Checking the background of new customers* B2B sales * Handling warranty cases, including product repairs* Instructing and advising customers on the use of our Extranet and advising colleagues on our ERP* Contributing to process development and improvement* Invoicing* Decorating showroom * Participating at resellers eventsI provided support to my colleagues in various tasks such as photography, marketing, and human resource management. Show less
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PhotographerTmi. Salla Lyytinen Jan 2012 - Dec 2019Vantaa / HelsinkiBuilding My Photography Business from the Ground UpStarting my own photography business was an incredible journey. From crafting a detailed business plan to launching a unique marketing campaign. One of my most memorable initiatives was “Spot the Photographer” campaign, where I cycled with boxbike around Helsinki with my dogs, capturing events and selling photos.In addition to event photography, I provided a range of services for businesses, including corporate portraits… Show more Building My Photography Business from the Ground UpStarting my own photography business was an incredible journey. From crafting a detailed business plan to launching a unique marketing campaign. One of my most memorable initiatives was “Spot the Photographer” campaign, where I cycled with boxbike around Helsinki with my dogs, capturing events and selling photos.In addition to event photography, I provided a range of services for businesses, including corporate portraits, branding images, and product photography. I also captured weddings and family portraits, ensuring each moment was beautifully preserved. I personally handled all photo editing, managed my own website, and oversaw the entire sales process. Show less
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Sales, Responsible For Haglöfs Brand OutletScandinavian Outdoor Oy May 2012 - Jan 2016VantaaHaglöfs Outlet was shop in shop inside Scandinavian Outdoor store. As responsible, I managed all aspects of the small store’s operations independently, both in the physical store and the online store. My duties ranged from sales tracking and development to purchasing, selling, and customer service. Here are some more of the key tasks I handled:* Decorating and presentation* Pricing, Deciding on discounts, focusing on better cost structure and inventory turnover. * Handling… Show more Haglöfs Outlet was shop in shop inside Scandinavian Outdoor store. As responsible, I managed all aspects of the small store’s operations independently, both in the physical store and the online store. My duties ranged from sales tracking and development to purchasing, selling, and customer service. Here are some more of the key tasks I handled:* Decorating and presentation* Pricing, Deciding on discounts, focusing on better cost structure and inventory turnover. * Handling warranty cases* Online Store Management: Delivering goods, customer service, adding products* Supported sales at Scandinavian Outdoor Oy side as well* Selling at events Show less
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SalesRetkiaitta Outdoor Oy / Scandinvian Outdoor Oy Jul 2011 - May 2012VantaaAt Retkiaitta, I specialized in selling a wide range of outdoor equipment, from tents, mattresses, to sleeping bags and hiking stoves. I also sold outdoor clothing, footwear, light equipment and heart rate monitors. Before the company was acquired and became part of Scandinavian Outdoor Oy, we also offered skis and bicycles.
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SalesKai Lehmus Oy, Intersport Jumbo, Vantaa Jun 2010 - Jun 2011VantaaI was invited to join the team at Intersport Jumbo, following my successful work at Intersport Mikonkatu. I was selling customers wide range of products from clothing and shoes to cycling, skating, fitness gear and many more. I also did an internship in marketing for Intersport Finland, Budget Sport. My main tasks included photographing products and catalog images.
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Sales, Responsible For Outdoor ClothesIntersport Mikonkatu Sep 2008 - Jul 2010HelsinkiAt Intersport Mikonkatu, I was responsible for the outdoor department and I was supporting purchasing operations. I gained valuable insights into the importance of inventory turnover in achieving good sales results. I also sold bicycles, skiing and snowboarding equipment, ice hockey and ice skating gear, fitness equipments and I also worked in the maintenance.
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SalesSportworld Oy May 2007 - Sep 2008VantaaI sold a wide range of products including sportswear, shoes, bicycles, skiing and snowboarding equipment, ice skating gear, and fitness equipment.
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Food Counter SalesCarissa Ja Ilkka Rantala / K-Market Omena Dec 2006 - May 2007LahtiFood Counter Sales:*Provide personalized service to customers, assisting them with meat and other food selections, answering any questions.*Ensure all meat and other food products are fresh, properly labeled, and displayed attractively.*Maintain cleanliness and organization of the meat counter and equipment.*Collaborate with team members to meet sales targets and improve customer experience.
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SalesPartioaitta Oy / Hotshop, The Noth Face Store Oct 2005 - May 2006HelsinkiAt Partioaitta’s HotShop, I had the opportunity to sell a variety of outdoor retail outlet products. I strategically arranged products to boost sales and ensure our customers found exactly what they needed. I sold wide range of products from outdoor clothes to skis and shoes to other hiking gear. I learned the importance of product placement in driving sales. I also updated product information for the Outlet’s online store. Occasionally, I had the pleasure of working at The North Face concept… Show more At Partioaitta’s HotShop, I had the opportunity to sell a variety of outdoor retail outlet products. I strategically arranged products to boost sales and ensure our customers found exactly what they needed. I sold wide range of products from outdoor clothes to skis and shoes to other hiking gear. I learned the importance of product placement in driving sales. I also updated product information for the Outlet’s online store. Occasionally, I had the pleasure of working at The North Face concept store, further expanding my retail expertise. Show less
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AssistantAtelje Foto-Jatta Oct 2004 - Sep 2005HelsinkiI had the pleasure of working in a traditional artisanal photography studio. This was one year work experience. My responsibilities included managing sales and customer service, ensuring a seamless experience for our clients. I also specialized in photo retouching, enhancing images to meet our high standards.One of the unique aspects of my role was engaging with children to capture their best expressions, making the photo sessions enjoyable and productive. I worked with a Hasselblad… Show more I had the pleasure of working in a traditional artisanal photography studio. This was one year work experience. My responsibilities included managing sales and customer service, ensuring a seamless experience for our clients. I also specialized in photo retouching, enhancing images to meet our high standards.One of the unique aspects of my role was engaging with children to capture their best expressions, making the photo sessions enjoyable and productive. I worked with a Hasselblad film camera, creating various studio lighting setups learning to produce stunning portraits. I gained experience in the darkroom, developing and processing film to achieve the perfect final product. Show less
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SalesPartioaitta Oy Apr 2003 - Oct 2004HelsinkiAt Partioaitta, I specialized in selling a wide range of outdoor equipment, from tents, to light equipment and sleeping mattresses to sleeping bags and hiking stoves. I also sold outdoor clothing and footwear.
Salla Lyytinen Skills
Salla Lyytinen Education Details
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Business Administration -
Turun Ammatti-Instituutti, People Group Academy OyApprenticeship Training -
Business Administration And Management, General, Hrm, Social Media Marketing -
Helsingin Tekniikka-Alan OppilaitosMedia Assistant -
Muurlan KansanopistoPhotography -
Yhtenäiskoulun LukioHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Salla Lyytinen
What company does Salla Lyytinen work for?
Salla Lyytinen works for Työnhautomo
What is Salla Lyytinen's role at the current company?
Salla Lyytinen's current role is CoFounder.
What schools did Salla Lyytinen attend?
Salla Lyytinen attended Laurea University Of Applied Sciences, Turun Ammatti-Instituutti, People Group Academy Oy, Haaga-Helia University Of Applied Sciences, Helsingin Tekniikka-Alan Oppilaitos, Muurlan Kansanopisto, Yhtenäiskoulun Lukio.
What skills is Salla Lyytinen known for?
Salla Lyytinen has skills like Sales, Customer Service, Photography, Microsoft Office, Apparel, Footwear, Sportswear, Photoshop, Lightroom, Indesign, Sporting Goods, Retail.
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