I have a passion to help offices and companies create a more efficient, straight-forward, work flow. For me there is a certain amount of satisfaction in identifying a system that has obstacles and helping to clear them. In my 20+ years as an administrative assistant or secretary I have, • Established a system to remove unnecessary and redundant client files, thereby reducing required storage space.• Created, implemented, and maintained a preventative maintenance schedule which ensured accurate stock required for specific jobs, increasing technician productivity by 20% and reducing downtime by 15%.• Generated a contact system for past due accounts, providing a 25% increase in company cash flow and a 32% decrease in the number of delinquent accounts.• Streamlined new patient check in and registration processes, reducing front office back up by 10%.As a student at BYU-Idaho I am studying the Administrative Assistant/Office Manager degree and plan to graduate with an Associate in 2019.