Sally Baban Email & Phone Number

Lisle, Il, Us

Eagle, Id, Us

Data Management• User and Account Hierarchy Management• Contract and Program Data Owner• Ongoing Data Hygiene & Cleanup• Schedule data management tasksAnalysis• Lead collaboration with Lamb Weston Center of Analytics and key business stakeholders to understand requirements and shape analytical deliverables.• One Off Salesforce Report Request• Provide input and analysis of Salesforce Performance Reporting to assist in driving business decisions.• Process Management Reporting• Development and implementation of sales tool adoption rates reporting.Contract Management System Administration and Support for the Foodservice Business Unit:• Contract Management system configuration workflow and processes• Provide Contract Management training and support to end users• Coordinate uploading of corrected agreements and legacy migration agreements• Work directly with vendor to resolve problems that Lamb Weston admin is unable to resolve by troubleshooting• Meet weekly with vendor to coordinate and ensure all pending help desk tickets are being resolved• Report all problems in Contract Management system to vendor as identified by user errors• Work directly with vendor to coordinate any ICM system updates or changes required by Lamb Weston, including coordination with various internal stakeholders, as necessary. For example, this may include new or modified workflows, new contract types, custom reports, updates to contract templates, etc.• Responsible for helping sales with all system related custom contract work

Lisle, Il, Us

• Provide performance reports and dashboards for VP of Sales and seven directors to understand the business and take corrective action where needed including monthly performance metrics, annual budget reports, annual ICR (Incentive Commission Requests), and territory realignment• Create and maintain sales and marketing reports using Salesforce, SAP NetWeaver, SAP Analysis for Office (AO), BW (Business Warehouse), and PCN (Part Change Notification) data• Conduct Salesforce training and knowledge sharing as needed for the Americas sales region, and maintain global training and reference guides for the sales team• Manage Salesforce issues using JIRA and collaborate with IT and sales team to create business solutions

Lisle, Il, Us

• Managed and tracked pre-order, order, and post-order activity for global strategic clients• Ensured the timeliness and accuracy of responses for customer requests including pricing, material availability, quotes, requests for information, delivery status and other inquiries• Worked across multiple departments such as Sales team, Credit, Shipping, and Procurement to identify barriers to meeting customer needs and create relevant business solutions• Developed and maintained strong customer relationships by staying current on product knowledge and effective account management in collaboration with territory sales engineers

Minneapolis, Mn, Us

• Delivered positive interactions with current and potential customers to uncover their servicing needs and refer them to business partners for product cross selling• Processed and verified financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and balanced all transactions daily• Supported and referred customers to other departments for issues that cannot be resolved at teller’s desk

• Researched and compiled reports on economic events and developments in Iraq and European nations• Provided insights and analysis to determine country and regional economic capabilities and effects• Participated in vendor negotiations and supported contract implementation and problem-solving• Facilitated diplomatic communications between local offices and diplomatic missions in Europe

• Conducted market research and analysis of economic and financial developments in Iraq• Supported internal departmental reporting and performance analysis• Performed various office administrative tasks and act as the chief of staff for the department’s Director• Reconciled transactions by comparing and correcting financial close data