Sally Bitar work email
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Sally Bitar personal email
Experienced Consultant with a demonstrated history of working in the information technology and services industry. Certified in Aprimo and Smartsheet. Skilled in Microsoft Excel, ServiceNow, IssueTrak, JIRA and Market Research. Strong consulting professional with a Bachelor's degree focused in Communication and Media Studies from University of North Carolina at Chapel Hill.
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Sr. Solutions ConsultantSmartsheet Nov 2023 - PresentBellevue, Wa, Us -
Solutions ConsultantSmartsheet Jun 2021 - Oct 2023Bellevue, Wa, Us• Collaborate with clients to understand their business requirements, objectives, and constraints.• Conduct in-depth needs assessments to identify software solutions that aligned with clients' goals and budget.• Lead solution design and architecture discussions, ensuring scalability, efficiency, and optimal performance.• Lead clients through user acceptance testing, troubleshooting technical issues, and providing training and user support.• Continuously receive commendation from clients for exceptional consulting skills, attention to detail, and ability to deliver projects on time and within budget.
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ConsultantEmmsphere Jan 2020 - May 2021Winston-Salem, Nc, Us• Addressing and advising an average of 300 user service requests and training related requests on a wide range of issues, while billing an average of 100 hours a month, leading up to 140% productivity• Assisting Implentation Leads with analyzing and breaking down of business processes to develop optimal solutions with solution configuration, solution administration, testing, test scripts and documentation of change logs.• Configuring and developing workflow templates and system customizations to better suit clients’ needs within Aprimo• Training and managing a team of 6 Help Desk Agents as the Help Desk Lead for 2 clients on Aprimo's implemented solution• Developing, analyzing and presenting a ticket volume Excel report bi-weekly to clients regarding issue trends, key findings and outlining solutions• Maintaining excellent relationships with all clients to facilitating ongoing business engagement -
Associate ConsultantEmmsphere Jan 2019 - Dec 2019Winston-Salem, Nc, Us
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Guest Services Assistant - Special Projects CoordinatorUniversity Of North Carolina At Chapel Hill May 2017 - Oct 2018Chapel Hill, Nc, Us• Supported distinguished clients to guarantee high-quality events and smooth operations by collaborating with colleagues and supervisors• Supervised facility set-up to ensure client satisfaction• Produced event reports and supported fellow colleagues by outlining event requirements for over 600 guests• Facilitated specialized training for over 30 student staff under the Guest Services department -
Creative Communications Summer InternWake Forest Baptist Health May 2018 - Aug 2018Winston-Salem, Nc, Us• Supported clients with regional and local projects to ensure efficient delivery and high-quality content• Collaborated with creative team to deliver outstanding artwork, meeting clients’ needs and marketing goals• Strategized campaign launches with creative and account team with a budget of $20,000 -
Brand LeaderForagersweb Jan 2018 - May 2018• Supported the name and reputation of the startup company through various public relations’ techniques• Produced press releases and provided support for the company’s social media platforms
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Staff WriterThe Daily Tar Heel Aug 2016 - Jan 2017Chapel Hill, North Carolina, Us• Investigated and wrote about local events in Chapel Hill to increase public awareness on ongoing issues and events• Communicated with authorities in the area, such as Mayor Pam Hemminger -
Office AssistantUnc Program In The Humanities Aug 2016 - Dec 2016Event management, meet and greet with guests, and assembling of packets.
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InternOdyssey Newspaper Apr 2016 - Nov 2016I'm a community writer for Odyssey, where as I submit an article every week for publication.
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Account ExecutiveBuydobuy Advertising Llc Jul 2013 - Jul 2014As an account executive, I delegate projects, do some practical work such as reaching out to the media and writing PRs. Also, I try my best to bring in more clients to increase my agency's revenue. -
ReceptionistAlta Aluf Aug 2012 - Sep 2012Proof-read some work done by my colleagues.Help direct customers/clients.Schedule appointments.
Sally Bitar Skills
Sally Bitar Education Details
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University Of North Carolina At Chapel HillCommunication And Media Studies -
Wake Technical Community CollegeTransfer Program
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Philadelphia Private SchoolHigh School Degree
Frequently Asked Questions about Sally Bitar
What company does Sally Bitar work for?
Sally Bitar works for Smartsheet
What is Sally Bitar's role at the current company?
Sally Bitar's current role is Sr. Solutions Consultant at Smartsheet.
What is Sally Bitar's email address?
Sally Bitar's email address is sa****@****ere.com
What schools did Sally Bitar attend?
Sally Bitar attended University Of North Carolina At Chapel Hill, Wake Technical Community College, Philadelphia Private School.
What are some of Sally Bitar's interests?
Sally Bitar has interest in Children.
What skills is Sally Bitar known for?
Sally Bitar has skills like Social Media Marketing, Public Relations, Advertising, Customer Service, Market Research, Online Advertising, Social Networking, Public Speaking, Editing, Marketing, Negotiation, Microsoft Excel.
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