• Basic knowledge in Web developer• Managing Inbound International Calls• Assist the customer with their concerned• Data Analysis and management for Demand Planning and Forecasting• Sent by the company to Asurion Japan to support the production and improve the process through KAIZEN.• Sent by the company to China and Hongkong for supplier on-site inspection to support production build.• Attend meetings ( Performance review, Supplier reject discussion and weekly review) internal trainings and other related activities. • Well versed in all aspect of production including inventory management, yield improvement and line management support quality.• Lead the meeting and escalate to production if there is any changes in documentation and ISO requirements.• Perform any other task that may assigned by my immediate superior.TRAININGS:•YELLOW BELT SIX Sigma - with Certificate