Hunter Circles is a community organisation committed to bringing Circles of Support to the Hunter so that people with disability can take their rightful place in the heart of community.We facilitate Circles of Support with people with disability as we believe that real change can be made when you bring people together who are dedicated to listening, engaging in conversations about what would make a difference and are prepared to take some action to help make things happen.To find out more, check out our website:https://www.huntercircles.org/

Curb-Cut Effect is a consultancy harnessing the phenomenon that products, services, spaces and experiences that consider the needs of people with disabilities are simply better - for everyone. We support businesses in developing and implementing strategies based on the principals of Universal Design (also known as Design for All) that stimulate business growth, enhance customer loyalty, generate powerfully positive goodwill and improve profit. Our support includes the following key areas; - Planning and Innovation- Accessibility Audits- Full Service Marketing- Training and EducationOne in five people identify as having a disability. This means globally the people with disability market is estimated at 1.27 billion people, a market comparable in size to China. Together with their friends and family, who add another 2.2 billion, they control over USD8 trillion in annual disposable income each year.There is a significant, untapped opportunity for businesses of all sizes to develop innovative products, services, spaces and experiences that consider the needs of people with disabilities and result in improved outcomes such as efficiency, effectiveness and quality that ultimately lead to enhanced business growth, loyalty and profit.Curb-Cut Effect can help you make this happen.

DSC is a consulting firm specialised in supporting organisational resilience for the National Disability Insurance Scheme.

The Disability Council of NSW is the official advisory body to the NSW Government on matters that affect people with disability in NSW. Specific areas of focus for the council are health, housing, education and employment, and consumer empowerment. The Council's main responsibilities are to:• Monitor the implementation of Government policy;• Advise the Minister on emerging issues relating to people with disability, and about the content and implementation of the State Disability Inclusion Plan and disability inclusion action plans;• Advise public authorities about the content and implementation of disability inclusion action plans (public authorities include Government Departments and local councils and some other bodies listed in reg. 5 Disability Inclusion Regulation 2014 such as the State Library);• Promote the inclusion of people with disability in the community and promote community awareness of matters concerning the interests of people with disability and their families;• Consult with similar councils and bodies, and people with disability; and• Conduct research about matters relating to people with disability.

Course Coordinator and Lecturer for the Business School in the undergraduate subject MKTG3001 Industrial Marketing Management also know as Business to Business Marketing.Business-to-Business Marketing also known as Industrial, Organisational or Business Marketing, represents over 50% of the world’s business activity. The distinctive nature of this sector necessitates specialised knowledge in its implementation and strategic choice over all the elements of the marketing mix. Business-to-Business marketing is becoming increasingly dynamic and complex in the face of growing globalisation. Developing an understanding of business markets, the business marketing environment and the application of theory to business-to-business markets is the primary focus. Working with global cases students engage in inquiry processes characteristic of Industrial Marketing contexts and environments.

Hunter Business Chamber is the independent representative organisation for Australia’s largest regional business community.We are an advisor, a forum, a source of information and a point of access for our members.The Chamber provides a comprehensive range of services to our members, including:• lobbying and advocacy• networking opportunities• advice on issues including including workplace relations, business advice and training.The Chamber represents NSW Business Chamber in the Hunter, giving our members access to a range of additional resources. Our members drive one of the powerhouse economies in Australia. They include some of the most innovative businesses in the nation. They have helped restructure an economy once dependent on just coal and steel into a diverse framework that encourages investment and employment generation.Business Chamber support helps create business prosperity and community through a policy and administrative structure that is directed by members through an elected Board of Directors and specialist committees made up of members.- See more at: http://www.nswbusinesschamber.com.au/Hunter/About-Us#sthash.BDL0tyxQ.dpuf

Hunter Life Education (HLE) is a non profit community based and community funded organisation working with Government, Educators, local businesses and the community to deliver alcohol, drug and healthy lifestyle education for children in the Hunter. Hunter Life Education has a reputation for innovation, striving for standards of excellence, and developing in children self esteem, effective communication skills and decision making abilities that will now and in the future enable them to make healthy life choices.Each year HLE delivers the Life Education message to over 30,000 children through Primary, Secondary and Pre Schools in the Hunter Region.I worked closely with the board to transform Hunter Life Education by;• Refocusing on the core mission • Revitalising brand and value perception in the Hunter• Cutting costs and monetising assets to stabilise the organisation financially• Building long-term business and community relationships• Developing an annual repertoire of turnkey fundraising activities

The Arts Health Institute (AHI) is a non-profit organisation that provides national programs, education and, facilitates research to bring research-based arts therapy programs into health care environments. As the Operations and Marketing Manager I implemented systems to enable rapid growth nation-wide and built an efficient marketing and operations team comprising internal employees and external consultants. I also managed 55 field staff nationwide including rural and remote areas.

Becoming Healthy Australia provides Dietitian developed nutrition products and professional nutrition counselling throughout Australia. Becoming Healthy Australia revolutionised Dietetic Consultancy by offering one-on-one consultations in person, over the phone or via email with university qualified Dietitians and by distributing nutrition products through a network of retail outlets and direct. Becoming Health Australia makes it possible for any Australian to get the advice and nutrition products they need regardless of remoteness of location or other challenges limiting access. Key responsibilities and achievements included: • Implementation of a comprehensive marketing plan including: Client Acquisition > media campaigns, affiliate programs, client referral program. Client Retention > built client database for CRM marketing and loyalty program. Channel Support > sales training, merchandising and POS collateral.• Tracking of campaigns and programs against ROI and additional KPIs.• Corporate rebranding including logo and packaging redesign.• Development of two additional brands in line with opportunities.• Sales and distribution channel development including an E-com website, affiliations with pharmacies, GPs, fitness clubs and Sports Physiologists, and co-branded products for trusted partners.• Opened a shopfront to meet local demand for dietetics consultation and product sales. Becoming Healthy was nominated as Business of The Year 2010 by the Port Macquarie Chamber of Commerce.

AspenCross Financial Group is a financial advisory and investment management firm. I was employed on a one-year contract basis with three objectives;1) To develop a marketing program to drive recruitment activities. 2) To develop a marketing and business development resource centre to provide support to Financial Planners. The resource centre consisted of turnkey marketing programs enabling Financial Planners to generate a steady flow of targeted, qualified prospects. 3) To development a coaching and training program aimed at educating and supporting Financial Planners in building their individual practices including marketing and business plan development. The contract culminated in my recruitment and training of a HR Coordinator to manage recruitment and a Marketing Coordinator to maintain the resource centre and continue coaching and training.

Prime Financial is a privately owned Mortgage Bank.My role at Prime Financial had cross-functional responsibilities (Marketing, Business Development, Operations and Training) including:• Providing business and marketing support to individual Mortgage Consultants.• Trained and coached Mortgage Consultants in the development of their practice and provided turnkey programs and collateral for personal branding and lead generation. • Developed and managed a network of franchised mortgage branches.• Defined and documented the logistics of establishing franchise mortgage origination branches and how to provide them with operations, human resources and marketing support. The plan required strict adherence to complex legislation.• Managed each franchise branch including; Operations such as establishing workflow processes between HQ and franchise offices and remote access to centralised information and technology etc. Tracking branch analytics to monitor progress and make adjustments. Human Resource Management - recruitment and induction of branch staff, performance management processes, training and professional development. Provided customised marketing, sales and advertising collateral. Monitored compliance of branches with mortgage regulations.• Implementation of strategic alliances, partnerships and sponsorships to generate mortgage sales leads including contract negotiations and operational logistics. The most successful was a partnership with Upromise (see www.upromise.com).

Microfinancial is a financial intermediary specialising in leasing and financing for products in the $500 to $15,000 price range.Key responsibilities and achievements include:• Managed relationships with customers.• Provided technical support including software and hardware solutions.• Used customer analytics to segment customers, determine level of service and improve profitability.

The Seattle Metropolitan Chamber of Commerce is the largest and most diverse network of businesses in the area. The Chamber is an independent organisation of 2,200 businesses representing a regional workforce of approximately 700,000 people. Eighty percent of businesses served by the Chamber employ less than 100 people and one-third of those are micro-enterprises with less than 10 employees. My role was to represent the needs of small business members in three ways:• Business Development: Developed tools to help small business members grow their businesses including coordinating training and education programs and relationship building events.• Community Leadership: Represented small business members in coalitions with labour, environmental groups, educators, other non-profits and public sector.• Advocacy: Served as subject matter expert on issues related to small business and advocated for the advancement of public policies supporting small business needs.

Reuters is the world’s largest international multimedia news agency - providing news, stock and bond pricing, analytic services and global trading systems to the professional financial services marketplace. Product Manager – International Equities Products (1998 – 2000) Key responsibilities and achievements include:• Launched and supported international products in the local market.• Resolved customer issues and lobbied for local needs in product development.• Evaluated profitability of products to determine which products to offer locally.• Implemented marketing plans and activities to ensure sales targets were met.• Managed rollout of regular product releases and updates.• Provided product training and support to sales and support teams.Relationship Manager/ Trainer – Business Information Products (1996 – 1998)Key responsibilities and achievements include:• Managed relationships with Banking and Finance customers in the Sydney area.• Provided technical product support including software and hardware solutions.• Implemented a system for segmenting customers based on their level of product use. Categorisation allowed the team to identify accounts that were at risk and required additional support as well as accounts that offered opportunities for growth. • Conducted product training including one-on-one sessions and group presentations at all levels of customer organisations from CEOs to librarians and analytics teams. Effective training was a key to protecting at-risk accounts and developing opportunities for growth.Telemarketing Consultant (1996)Key responsibilities and achievements include:• Outbound lead generation in order to grow the Business Information Products team.• Exceeded all targets and was quickly promoted to Relationship Manager.