Implemented efficiency across payroll processes, bonus & commission reporting and Stryker’s learning management system. Provided in depth analysis across headcount, attrition and employee engagement. Key Achievements: Supported the Leadership Team with retention and employee engagement strategy by developing and presenting a deep dive presentation into trends in attrition and promotions across key sales roles within Stryker Reduced overdue training and improved compliance… Show more Implemented efficiency across payroll processes, bonus & commission reporting and Stryker’s learning management system. Provided in depth analysis across headcount, attrition and employee engagement. Key Achievements: Supported the Leadership Team with retention and employee engagement strategy by developing and presenting a deep dive presentation into trends in attrition and promotions across key sales roles within Stryker Reduced overdue training and improved compliance across the business by developing a reporting tool which sent automated training reminders to all users whilst providing overdue metrics to each business unit and the Leadership Team Refined employee termination processes across Australia and New Zealand to remove ambiguity with detailed process maps Created and presented monthly HR Highlights presentation covering insights into headcount, attrition, recruitment, engagement and learning & development. Show less

Drove operational improvements across reporting, systems and processes. Led a team of four Recruitment Operations Coordinators to provide exceptional operational support to the Sales, Finance, Legal, HR and IT departments.Key Achievements: Provided analysis and insight into contractor headcount, profit margin and net growth to General Manager and Sales Directors Designed and built an excel dashboard to enable Sales Directors to quickly and accurately forecast contractor… Show more Drove operational improvements across reporting, systems and processes. Led a team of four Recruitment Operations Coordinators to provide exceptional operational support to the Sales, Finance, Legal, HR and IT departments.Key Achievements: Provided analysis and insight into contractor headcount, profit margin and net growth to General Manager and Sales Directors Designed and built an excel dashboard to enable Sales Directors to quickly and accurately forecast contractor profit, review margin % and headcount  Simplified and drove automation of key performance metrics reporting by partnering with the Reporting Analyst and National Operations Manager to develop dashboards in Tableau, mapping data from the CRM (Bullhorn) Successfully managed a timesheet portal upgrade project for over 700 users, including data cleansing, process review and delivery of webinar training to clients, contractors and internal staff on the functionality of the new portal Led the team through a full-scale data cleanse of the CRM (Bullhorn) by reconciling data extracted from the ERP (FastTrack 360) to facilitate the integration of the two systems  Drove efficiency and reduced manual data entry errors by building Time and Attendance reports specific to client time capture requirements within SAP Fieldglass Show less

Guided and motivated a team of 4 to provide outstanding customer service and operational support within the finance department. Drove process improvements across contractor payroll, client invoicing and credit control for 700 contractors across 200 clients with a debtor book of $15M. Improved DSO (Days Sales Outstanding) by 4 days and increased monthly collections by $1M within 3 months by analysing purchase order issues, reviewing internal processes and implementing new procedures within… Show more Guided and motivated a team of 4 to provide outstanding customer service and operational support within the finance department. Drove process improvements across contractor payroll, client invoicing and credit control for 700 contractors across 200 clients with a debtor book of $15M. Improved DSO (Days Sales Outstanding) by 4 days and increased monthly collections by $1M within 3 months by analysing purchase order issues, reviewing internal processes and implementing new procedures within the credit function Successfully created and implemented payroll, invoicing, and customer processes for the new professional services branch of the business to meet business and client requirements (GT-X Professional Services)  Managed a major payroll system (Sage MicrOpay) upgrade across two companies remaining within budget and allotted timeframe Successfully managed the implementation and delivery of an online timesheet portal across three companies. Created Standard Operating Procedures, provided training to all internal staff and managed the communications to all users Show less

Managed high volume invoicing and reporting across 200 clients by working with large data sets across multiple systems•  Successfully collected $250K of overdue debt by analysing data from the CRM (Resman) , VMS and debtors ledger. Subsequently used this information to work with the client to release payment Created efficiency and improved accuracy in the invoice reconciliation process by developing a spreadsheet which drew data from multiple sources using pivot tables and lookup… Show more Managed high volume invoicing and reporting across 200 clients by working with large data sets across multiple systems•  Successfully collected $250K of overdue debt by analysing data from the CRM (Resman) , VMS and debtors ledger. Subsequently used this information to work with the client to release payment Created efficiency and improved accuracy in the invoice reconciliation process by developing a spreadsheet which drew data from multiple sources using pivot tables and lookup functions Owner of all client reporting (weekly and monthly)– collated data from CRM,ERP, VMS, and performed data cleansing and formatting with accuracy Show less

Processed payroll end to end for 700 contractors and managed accounts payable whilst providing outstanding customer service.-Promoted to Accounts Assistant within 12 months by proving ability to meet all deadlines within a high volume and fast paced environment whilst providing quality customer service and demonstrating company values