Sally Engle Email & Phone Number

Portland, Oregon Area

*This is a production environment. --- Clerical & Data Entry support to Lockbox Department in set-up opening & payment process functions via invoicing & transaction balancing. Assist in daily sorting of work received, as well as wrap-up & mail-out delivery of client documents at the end of each workshift. Also, perform document scanning for online payment tracking & reporting availability to customer clients nationwide. Also, perform other assigned workflow job tasks as assigned by management team.

* Clerical/Data Entry support to various job assignments.

Bankcard Operations Support Specialist II* This is a production environment. --- Clerical/Data Entry support to various department job functions for client account maintenance and special projects as assigned.* Suggestions offered and implemented via manager approvals to better streamline current job function processes.Bankcard Customer Care Service Representative II* Inbounds Dialer Call Center Environment.* Assist customer with all needs as they relate to their relationship with Household Bank (both prime and sub-prime portfolios) to include offering services, collecting past due or over limit payments, upgrading credit cards, and balance transfers where applicable.

* Data entry and Clerical support on various temporary job assignments to different companies in town.

* Online data entry of all incoming new applications.* Clerical support to various department job functions and special projects as assigned.* Assist in training of new Data Entry personnel.

Certification - 3/2005, Integrated Computer Software Applications

•Learning integrated computer software applications for business, team building and self-confidence skill enhancements for positive.

Completed Course - 6/1979, Office Receptionist Course

Diploma - 5/1977, General Office Skills