Sally Flapper Email & Phone Number

Sydney, New South Wales, Australia

Sally has 13 years’ experience in project management; asset/facilities management and operations; and PPP contract/commercial management/administration. Sally has experience in managing and auditing the delivery of onsite services and was involved in the Commissioning phase of both the LEAP 1 and LEAP 2 Contracts.As Operations Manager, Sally provides support to 6 of 17 accommodation facilities across the LEAP 2 Contract through regular site audits and supporting the Senior Asset… Show more Sally has 13 years’ experience in project management; asset/facilities management and operations; and PPP contract/commercial management/administration. Sally has experience in managing and auditing the delivery of onsite services and was involved in the Commissioning phase of both the LEAP 1 and LEAP 2 Contracts.As Operations Manager, Sally provides support to 6 of 17 accommodation facilities across the LEAP 2 Contract through regular site audits and supporting the Senior Asset Manager, ensuring all contractual requirements are met. She is also responsible for documentation development, managing process improvements and ensuring an effective training programme is in place for all site staff. Sally has been involved in the upgrades and improvements to the QFM system, managing reporting requirements and modifications where required.Sally was also the nominated point of contact between Plenary Living and Defence Stakeholders, involved in both the formal FMC Meetings as well as informal meetings with the Contract Administrator. She also manages performance failures and abatement calculations. Show less

Wollongong, New South Wales, Australia

In 2019 and 2020 Sally transitioned into the role as Company Representative to Living and Learning Partners (Plenary being the SPV Manager) primarily with the aim of resolving a number of operational issues on site. Along with a number of process improvements, relationships between stakeholders markedly improved due to streamlining and improving communication channels between the University, the FM Provider and the equity owners. Sally also completed audits across the 6 University accommodation… Show more In 2019 and 2020 Sally transitioned into the role as Company Representative to Living and Learning Partners (Plenary being the SPV Manager) primarily with the aim of resolving a number of operational issues on site. Along with a number of process improvements, relationships between stakeholders markedly improved due to streamlining and improving communication channels between the University, the FM Provider and the equity owners. Sally also completed audits across the 6 University accommodation sites ensuring the FM provider was meeting their contractual obligations. Sally was involved in finalising a number of Variations, and managed quarterly Board meetings and Reporting as well as regular monthly meetings with the Board. Show less