Due to a change in my circumstances I felt that it was the right time to put all my experience to use and try a new venture! So here I am!!

I am heavily involved in Drugs Audit projects. I manage the implementation of new clients onto our Drugs Audit Platform, ensuring that project deadlines are met and clients’ requirements are listened to and put into place. I liaise with the clients throughout the project and beyond, arranging regular meetings to identify any problems or system and reports changes that they may want to help them get the best out of our systems. I also have an overview of system development projects, including… Show more I am heavily involved in Drugs Audit projects. I manage the implementation of new clients onto our Drugs Audit Platform, ensuring that project deadlines are met and clients’ requirements are listened to and put into place. I liaise with the clients throughout the project and beyond, arranging regular meetings to identify any problems or system and reports changes that they may want to help them get the best out of our systems. I also have an overview of system development projects, including client communications, client testing, feedback and roll out. I love my role as I really enjoy building relationships with clients, being involved in exciting new system developments, and most of all seeing a project through to the end - making sure that every task is tick off! Show less

Maintain accurate and workable diary systems.Prepare for, attend, take minutes and circulate minutes of meetings.Set up and maintain a database of critical dates for employees (mandatory/other training, appraisal dates, car insurance dates etc) to ensure that everyone is compliant.Read and respond to emails on the Managers’ behalf.Set up and maintain a study leave budget document, showing employee’s individual allowance and spend to date.Maintain the sickness / absence and… Show more Maintain accurate and workable diary systems.Prepare for, attend, take minutes and circulate minutes of meetings.Set up and maintain a database of critical dates for employees (mandatory/other training, appraisal dates, car insurance dates etc) to ensure that everyone is compliant.Read and respond to emails on the Managers’ behalf.Set up and maintain a study leave budget document, showing employee’s individual allowance and spend to date.Maintain the sickness / absence and arrange and process PDP and AppraisalsOrganise time out days, retirement parties, training days involving hiring venues, external trainers, refreshments and initiations to internal / external personnelHandle all invoices, ensuring that they are coded correctly, authorised and sent for payment in a timely manner. Show less

PA support to the Managing Director and Admin Support to the Sales/Surveying teamArranging Sales Meetings, taking and distributing minutes, and ensuring actions are dealt withCompleting Pre-Qualification Questionnaires for prospective clientsEstimating prices for new or existing clients, using the in-house computer system.Issuing Service Proposals (quotes) to clients for TenderImplementing new systems to stream line the day to day running of the officeEnsuring that… Show more PA support to the Managing Director and Admin Support to the Sales/Surveying teamArranging Sales Meetings, taking and distributing minutes, and ensuring actions are dealt withCompleting Pre-Qualification Questionnaires for prospective clientsEstimating prices for new or existing clients, using the in-house computer system.Issuing Service Proposals (quotes) to clients for TenderImplementing new systems to stream line the day to day running of the officeEnsuring that Warehouse equipment stock levels are up to date for Operatives Show less

Manage Implementation of new Helpdesk Clients into the businessProject Manage Helpdesk Client Implementation Programmes allowing the integration with the Helpdesk to be transparent to the Customer.Receive confidential data from clients, ensuring compliance with our system formats. Liaison with Departments & Senior Management enabling SGP to achieve the tight Implementation deadlinesEnsuring policies, processes and systems are in place to satisfy existing and new customer… Show more Manage Implementation of new Helpdesk Clients into the businessProject Manage Helpdesk Client Implementation Programmes allowing the integration with the Helpdesk to be transparent to the Customer.Receive confidential data from clients, ensuring compliance with our system formats. Liaison with Departments & Senior Management enabling SGP to achieve the tight Implementation deadlinesEnsuring policies, processes and systems are in place to satisfy existing and new customer requirements Show less

Assisting the Directors in exploring new Business Initiatives, Provision of information to specialist staff including customised reporting, Assist with ongoing upgrades to the Helpline database (Specify, Test and Roll Out), Full and ongoing Training of Helpline Procedures to all existing staff and new employees.

Manage a team of Helpline Advisors and Secretaries, including Team Development and Training, Invoice Processing/Payment to Suppliers, Co-ordinated, implemented and supervised the installation of a new Helpline database