Account Manager for 4 major UK defence companies. Responsible for developing and maintaining strategic relationships to support long term projects. Focused on solving challenges within the industry and enabling test to be a strategic advantage to our customers.

• Developing and implementing a business development strategy to increase the diversity of the customer base. • Directing and supporting the activity of a business development team of 7 • Identifying and pursuing new business opportunities • Writing Technical Sales proposals • Building relationships with new contacts and establishing new networks • Coordinating the UK Sales reporting of 14 FTEs into the Executive Team • Implementing the Smarter Revenue Generation activity – writing the level 1 plan to implement the strategy, drumbeating the implementation and reporting progress to key stakeholders • Integrating 3 diverse sales teams & Implementing standard processes across the UK: developing materials and delivering training to team members • Developing a proposal library to improve the efficiency of the sales team

Taking on all aspects of Key Account Management, Business Development and Sales for a number of key accounts. Accountable for UK Aerostructures largest Key Account, with a value of £5.8m in 2017 - and the development of new business with UK & International clients. Achievements • Growth of UK Key account from £5.2m to £5.8m in 2 years • Increasing footprint within the business and raising barriers to entry • Implemented Operational Management structure to maximise outputs from engineering team • Implemented Account Management structure with client to review performance and identify opportunities to develop solutions to increase growth of account • Developed key relationships and positioned Expleo for signature on exclusive engineering framework with new key international client, identifying £4m of opportunities for 2019.

Project management of NWAA’s delivery of NATEP against the contractual requirements, including management of resource, budgets and outputs. • Recruitment of Technology expertise from key aerospace organisations including Primes, tier 1’s, SME representatives and key regional academic institutions to a Regional advisory panel; • Coordination of quarterly RAP meetings, reporting project progress to the RAP and National Steering Board whilst maintaining commercial sensitivity for project partners; • Marketing of funding opportunities at Trade Shows and through existing relationships and networks. Designing and developing appropriate materials to promote opportunities, following up leads and setting up consortiums to bid for funding; • Supporting consortiums through the bidding process, reviewing and improving applications as required and coaching through the presentation stage of the application to the regional advisory panel; • Coordination of funding proposal scoring and facilitating presentations to the Regional Advisory Panel by NATEP applicants; • Working with a team of both internal and external technology managers to support funded technology projects to meet the contractual obligations, training, mentoring and coaching project partners through processes, and providing project and technology management support; • Dissemination of technology projects at trade shows, through existing networks and through to maximise commercialisation opportunities for project partners. • Facilitation of focus group sessions gathering information on supply chain issues for future funding bids; • Procurement of office services and goods in line with ERDF procurement rules, negotiation of deliverables with service providers, execution and management of contracts.

• Procurement of Service Providers under ERDF Competitive Dialogue and Open Procurement Procedures for contracts ranging between £100k -£1.3m. Design of procurement & legal documentation to meet Public Contract Regulations 2006 standards. Management of process and maintenance of audit trail; • Customer engagement and business development of the Shared Services proposition; • Working with the Shared Services Manager and Service Provider to develop the commercial model and legal framework for the Shared Services Centre ensuring that the framework delivers the required revenues for the NWAA; • Contract Management of Service providers including Shared Services providers (Unipart Group & Greater Manchester Chamber of Commerce), Legal service providers (Cobbetts LLP & DWP) and Consultancy Services; • Design & implementation of standardized procurement process across organization and training of users.The ASCE2 Programme was a £12m ERDF/DCLG Funded project. As part of the ASCE2 programme the NWAA established a virtual shared service facility which contributes to the competitiveness of a world class aerospace supply chain through the year on year reduction of specific overhead and procurement costs.

• Management and implementation of the contract to benchmark 45 suppliers within the North West Aerospace supply chain; • Analysis of benchmarking results, providing constructive feedback to companies and gap closure support; • Organisation and management of meetings, training courses and networking events; • Administrative support to the Project Manager; • Design and control of processes in line with funding rulesThe Aerospace Supply Chain Excellence Programme was a 4 year programme which worked with 33 companies in the North West region to develop and improve business performance in 11 key areas, including Leadership, Project & Risk Management, Sales & Operations planning and Strategic Business Planning.

Organisation of repair and maintenance schedules for HGV's and trailers for high number of customers in line with Government regulations and guidelines.Scheduling and Operational management of workshop activities. Quality Management and Customer service.