A challenging role providing administrative support to the Sales Director and sales team. Enabling the maximisation of sales revenue by ensuring that the team have the necessary business support to meet goals and targets. • Providing executive-level administrative support to the UK Sales Director and a team of 6 sales consultants.• Designing and creating KPI reports to track performance against agreed performance indicators.• Designing and producing monthly Sales Forecast and Opportunity progress reports for the Board • Develop presentations for related off-site and on-site meetings.• Coordinating projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines.• Liaising between all impacted departments to ensure proper communications and reporting practices.• Administration and development of the company’s Salesforce CRM system to ensure it meets business needs including identifying and highlight trends and new areas of interest to evaluate possible opportunities of company performance optimisation.• Managing the recruitment process for new Sales Consultants.• Training of new sales personnel in Salesforce and company procedures.

Temporary Contract responsible for the redevelopment of the Company’s web site.• Designing and writing a brief and the sourcing of a suitable Web Design Agency• Project Managing the development up to and including testing & implementation stages• Production of some initial marketing material

A hybrid role consisting of PA to the Sales Director and CEO, data management and analysis and Office Management.• All PA and administrative duties for the UK Sales Director, CEO and a team of 6 sales consultants.• Managing and booking extensive travel arrangements for: the CEO, UK country manager, 3 divisional vice presidents, European management team, professional services and sales teams. Estimated annual travel budget c.£250K including worldwide flights, car hire and accommodation.• Designing weekly, monthly and annual KPI reports to track performance against agreed performance indicators.• Utilising the CRM reporting structure to identify and highlight trends and new areas of interest to evaluate possible opportunities of company performance optimisation.• Regular evaluating of management reports with the sales director, country manager and other senior management vice presidents to ensure they remain fit for purpose.• Training new sales people in Salesforce and company procedures. • Company representative on the Building Management Committee, dealing with budget agreement, landlord issues and maintaining good relations with other tenants.• Solving and managing all general maintenance and health and safety issues.

A role combining office management including HR responsibilities, PA to the Managing Director and data management including statistical analysis.• All PA and administrative duties for the Managing Director including diary management and travel arrangements.• Providing a first point of contact for Clients including credit control where required.• Providing the day to day HR function for the company including o Recruitment o Management of personal records including disciplinary, sickness, holiday/attendance records o Creating and implementing an office procedures and Health and Safety manual.• Design production and management of weekly and monthly statistical analysis both internally and externally for clients.• Negotiating and managing suppliers to obtain cost effective solutions

Managing and developing the company’s Adapt Customer Relationship Management System.• Day to day management of the company’s CRM System• Pro-active development of the system, ensuring its businesses requirements are met.• Developing and producing detailed statistical analysis reports for the management team.• Negotiating and managing the relationship with Internet Job Advertising boards.

PA to the Main Board Commercial Director/Company Secretary. • All PA and administrative duties for the Main Board Commercial Director/Company Secretary.• Responsibility for Company Secretarial administration, board reports, and shareholder communications.• Producing and distributing Main Board & Executive Committee meeting minutes. • Co-ordination of all insurance matters including the introduction of accident and other claims reporting procedures, enabling the company to reduce reserves held against Public Liability Losses by £50K in one financial year.• Management of Health & Safety administration, including liasing with various departments in order to re-write the company health and safety manual

• All PA and administrative duties for the Managing Director including diary management and travel arrangements

Providing PA /administrative support to the Operation Director in addition to operating as Systems Manager.