Responsible for the following deliverables:RFP ResponsesCustomer Proposal development Customer and internal capability presentations and supportive materialsNew product capability developmentDevelopment of sales tools and support development of marketing toolsEstablish product best PracticesSales supportProgram design

Held a number of increasingly responsible positions, with responsibilities including:Determination of PPO network and manage care approachMultiple RFP management and selection of Medical bill review, PBM, PPO, and ancillary provider networksDeveloped corporate SIU programLed corp dev. Of Business continuity/Disaster Management protocols and led corp. crisis management teamManaged all medical program delivery and outcomesManaged support processes including: mail center operations campus operations, claim support processes, corporate support processes

Held progressively responsible positions including, files case manager, case management supervisor and manager, district director, direct product development, V.P. Bill Review Operations, V.P. Telephonic Case Management